Barcelo Torre de Madrid

What a wonderful property! The location is fantastic and close to many of the landmarks you want to see. There is a subway station directly out the front door for convenient access to the city. The breakfast buffet was amazing and had a wonderful selection of food. But, by far the best part of our stay was the staff. Sonia was magnificent. She greeted us upon arrival and offered to make dinner reservations at a wonderful restaurant that was directly across from the palace. Beautiful hotel with lovely staff. Highly recommend.

I CANNOT SAY BETTER THINGS ABOUT THIS HOTEL. I went with my family. Our room was absolutely amazing, huge, spotless, and super comfortable! the mattress of the king bed was better than my own! My kids slept in a sofa bed and they also told me it was super comfortable. We totally loved that room!
Breakfast is literally to die for, I have never seen such a big variety of breakfast items, including Gluten Free option for my celiac family members. This hotel has one of the best breakfast I have ever had in a hotel. And the staff is super kind and very attentive, Sonia Palmero is the star of the hotel, and her kindness and also being so on top of everything with such a bright smile. Igor and Gustavo that took care of our luggages were also great. We also love Ahmad from the reception, he is very attentive and meticulous. We got very spoiled by Cristina and Elena from the breakfast area, amazing people! Overall I would stay in Barcelo Torre de Madrid every time I go to Madrid, it is perfectly located too! walking distance to everything! We LOVED our stay!

Visited Spain for our daughter’s 24th birthday. We had a good fortune of staying at this location while in Madrid.
Beautifully decorated and conveniently situated in the heart of it all.
The staff did a fantastic job and providing her with loads of birthday treats.
While champagne and cakes awaited us when we arrived.
The best times were the late nights on the veranda listening to music and having a few drinks.

I’ve just gotten back from my 4 day stay at Barceló Torre de Madrid and had a great experience with this hotel.
Firstly, the location was convenient as it was easy to get around the city. I’d like to thank Mr Ahmed, the receptionist, who treated us with the utmost respect and helpfulness. He provided us with daily itinerary’s for my daughter and I, from restaurants to shopping centers and museums. With his effort we were able to see what Madrid had to offer.
As well as, Patricia, the lady who greeted us every morning with a pretty smile that lit up our day.
I will not forget how pleasant the egg chef who served us with such delightful eggs each morning and a great spirit doing so!

I highly recommend staying at this hotel for your next stay!
Thank you to the staff who made this a memorable time in Madrid!

the hotel is the best in all of Madrid. It is very very central. You can reach the city on foot within a few minutes.

The room service was simply top. The room was very clean. Many thanks to the service team for cleaning up!

We would like to thank Lucia for this. The lovely lady works at the reception and did a very good job. She was very likeable from day one. She always asked if everything was OK. I really hope that your superiors will give you preference. The way you behaved, it was very professional. I wish her only the best!

Thanks to Lucia, I will definitely recommend the hotel and visit it again myself and hopefully you'll become a manager soon!

From the moment we walked in until the moment we left, the staff, service and location were to the utmost satisfaction. Our room looked onto the Gran Via. The interior of the room was so comfortable, and sparkling clean. Every single staff member was courteous, polite, knowledgeable, and personable. The breakfast was delicious. I have never seen so many selections in a hotel restaurant/ buffet. So glad we were able to stay here during our short time in Madrid. Wish it could have been longer. 🇪🇸

This is a gem in the heart of Madrid that I’m so glad we came across. From the service, to the decor, to the helpful staff — they are well deserving of their 5 star reputation

I want to give a shout out to Lucia! When we arrived, she made us feel so welcome. She also asked if we were interested in upgrading our room and assured me that with what she saw available, that i would love it and I sure did!

Prime view of the bustling city below, spacious, with a balcony.

She also recommended some places we should visit based on our interests and made it known if we needed anything at all, just to let her know.

Obviously drinks are expensive but it’s. A hotel and they were divine.

Also got the best sleep I had since being in Spain for the last two weeks 😆 I could LIVE in the beautiful shower!

Happy i got to end my Spain vacation here in this fun and attentive hotel!

Sometimes the best thing about a city is the hotel you find. Madrid is a magnificent and wonderful city, and still for us the best thing and the one that made our visit unique was Barcelo Torre de Madrid hotel.

We love everything about it. The location is superb. The design of the hotel and the rooms are extraordinary. It is extremely clean and comfortable in every way. The breakfast is wonderful, diverse and flawless. The view to Plaza de España is superb.

And yet, the thing that made the trip for us was the people. Every staff member we met was kind, eager and willing to help. Meeting Sonia was an inspirational experience. It was meeting someone who is working with her whole heart.

It's evident that she loves her job and that making the guests happy is not only in her first priority, but it is something that brings her true joy. This devotion and enthusiasm is something we carry with us even when the trip is over. It is clear that this approach to people is influencing the entire staff members, who are happy and devoted and who make this hotel wonderful as it is.

The location was perfect. Only few steps away from the subway. Then when you arrive at the second floor reception area, it is just so quiet and peaceful. You can easily forget that you are in the center of Madrid. Hotel interior is beautiful with full of unique furniture, wall decor and lighting. Staff were very friendly and warm. Our room was very clean and spacious with large windows on two sides of the room( we stayed at the corner room). Bathroom is pretty big and clean. And the VIEW! Absolutely beautiful and gorgeous. Breakfast was great. No noise from other rooms or hallway-we had the worst experience in Barcelona right before staying here so it was huge plus for us. I would definitely stay here next time.

Very nice hotel, this hotel is in a very nice area with lots of restaurants, shopping like Zara, Paul&bear, and others, there is metro station, also really easy to catch a cab ride to any other area or airport.

The staff here is very welcoming, they are always around to take care of their guests and answer any questions you might have.

The rooms are European style, very cute, perfect size, the beds are confortable, AC works great for all temperatures if set correctly it only shows the temperature in Celsius. Shower was nice cold and hot water, bathroom has lots of lighting and a closed off toilet seat for more privacy.

I recommend this hotel for people who are either visiting for vacation or for a quick business trip, due to its location and amenities.