8.3
Excellent
615 $
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NH Collection Palacio de Tepa Mini-hotel

🌍
Spain, Madrid, San Sebastián, 2
● Center: 380 m
🧭 Coordinates
521 EUR
NH Collection Madrid Palacio de Tepa
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Family room
Family room
Air conditioning, minibar and private bathroom
Beds:
615 $
Deluxe Single room
Deluxe Single room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room
Deluxe Double room
Air conditioning, minibar and shower
Beds:
Deluxe Double room with view
Deluxe Double room with view
Air conditioning, minibar and private bathroom
Beds:
Premium Double room
Premium Double room
Air conditioning, minibar and private bathroom
Beds:
Double Junior Suite with view
Double Junior Suite with view
Private bathroom
Beds:
Double Suite with view
Double Suite with view
Private bathroom
Beds:

Description

The hotel is situated in the district of Las Letras, romantic and historic place in Madrid. Each room is decorated in the style of Spanish architecture of the 18th century. There are all modern facilities. Ideal for business and leisure travelers.

Built: 18th century.

Renovated: 2011

Location: 350 metres from Puerta del Sol, 2 minutes walk from the Plaza Mayor and Plaza Santa Ana, a 5-minute walk from the metro station Anton Martin, 1 km from the Prado, Thyssen-Bornemisza and Reina Sofia, 14.5 km from the airport Madrid-Barajas.

85 rooms in total. There are non-Smoking.

Consists of one 3-storey building.

Accepted credit cards: American Express, Visa, Mastercard, Diners Club.

Pets are not allowed.

On the hotel territory: restaurant, bar, free wifi, Parking fee, car rental, currency exchange, tour Desk, Luggage storage, Laundry service, dry cleaning, shoeshine, meeting, Banquet facilities, business centre

Attractions: fitness centre, massage, library

For children: Babysitting, baby cot extra charge

With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 4 minutes by foot from Puerta del Sol. This luxury hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.5 mi (0.8 km) from Gran Via.

The distance to the nearest airport is 15 km.

Policies and conditions

  • Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: American, Continental, Gluten-free, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €35.00 (approx. US$40.36) per room per night
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: AmericanExpress, DinersClub, MasterCard, Visa, UnionPay
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Pharmacy
  • All Spaces Non-Smoking (public and private)
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Laptop safe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Kitchen
  • Packed Lunches
  • Bottled water
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
Parking
  • Parking
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Historic 5-Star Hotel ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ (NH Collection Palacio de Tepa |📍Madrid, Spain)

Map

Reviews

Cleanliness
Amenities
Location
Service
26.05.2025
When booking, I requested a twin room, but it was on the top floor, with a sloping roof, poor lighting, and uncomfortable space. The next day, I asked for a different room, but they didn't have one, and then they said there was one on the first floor, which was barely ok, but the windows were not big, and I couldn't stretch my head straight on the windowsill. The hotel door was facing the trash can, and there was always a bad smell, and flies were always flying around. The hotel is in a good location, right outside the pedestrian street, very lively
06.05.2025
The room was very quiet, with the air conditioner on, no noise at all. Great.
19.04.2025
Wondeful
08.03.2025
Service attitude and professionalism at the front desk and concierge are 6* standard. Well done Christina and team for your warm hospitality and being so helpful.
Good hotel at a good location.
03.03.2025
Great place to stay if you want to have options for dining and shopping within walking distance. The area feel secure and although get crowded I personally liked it!
22.01.2025
Good hotel, but the furnitures are old. The service is fantastic. The location is near by many attractions.
03.01.2025
We absolutely loved our four-night stay at the NH Collection Palacio de Tepa! The location is unbeatable—we could walk to nearly everything we wanted to visit, including museums, restaurants, and more.

Our room was beautiful, with super comfortable & high quality bedding and thoughtful touches in the bathroom. While there was no bathtub, the spacious shower with cool sliding glass doors more than made up for it. We also appreciated the luxurious extras, like the generously sized bath towels.

The staff was exceptional—attentive, helpful, and always available when we needed assistance. We opted for the daily breakfast during our stay, and it was fantastic! The variety was incredible, with so many options that we never had the same meal twice over four days.

This was truly an outstanding experience, and I can’t wait to return!
30.12.2024
The location is in the center but the area and the surrounding are not really nice.

The service was good, few of the hostesses in the restaurant and the cleaners don't speak English.

The rooms are newly renovated, good taste in design, but not much space to put our clothes, no drawers, one shelf, small space for 2, we kept out staff in the luggage. Don't ever pay for a room with a view, as there is no view. The rooms have a disturbing noise coming from the upper floor (we were on the third) non stop since early morning every day, im not sure what the noise is but it is so much disturbing (as if moving a machine or furniture)

One major drawback to this hotel, is the smell of cooking all day, you feel that you live in the kitchen, you smell it the minute you step into the hotel, until you enter and leave your room any time of the day.

They serve at the reception antioxidant water (3 kinds every day), prosecco, apples and some jelly beans candies, that's a nice gesture and needed.
27.12.2024
The hotel was just average, the rooms were old. Although we have put no disturb in our rooms several times the house keeper kept coming into the room and doing housekeeping which is not acceptable. Upon going out we forgot tl checkout and got an amount deducted from our credit card explaining that we got breakfast when we didn’t without checking with us prior. I will not be staying at this hotel again and don’t recommend it.
11.12.2024
Located in the center of many things and allows easy access to train, busy areas and local shopping. The staff is friendly and the overall hotel lounge areas sre quaint. I opted out of the overpriced breakfast and found lunch/dinner to be far less expensive. Be thoughtful about any laundry services requested as the prices are also a bit unrealistic. Otherwise, room service was great, the replenishment of water in the room was appreciated and the overall bedroom decor was appealing.
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Frequently asked questions about NH Collection Madrid Palacio de Tepa

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Deluxe Single room, Deluxe Double room, Deluxe Double room with view, Premium Double room, Family room, Double Junior Suite with view, Double Suite with view in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Does NH Collection Palacio de Tepa have a swimming pool?

No, NH Collection Palacio de Tepa doesn't have a pool.

Are pets allowed at NH Collection Palacio de Tepa?

Yes, pets are typically allowed at NH Collection Palacio de Tepa, but it's always best to call ahead to confirm.

Does NH Collection Palacio de Tepa provide breakfast?

Yes, Guests staying at NH Collection Palacio de Tepa can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Gluten-free, Vegan, Vegetarian.

How to get from the closest airport to NH Collection Palacio de Tepa?

The closest airport is Madrid Barajas Airport, and it is about 22 mins from hotel by car (15.6 km).

What is the cancellation policy for NH Collection Palacio de Tepa?

The cancellation policy for NH Collection Palacio de Tepa varies depending on the type of room and booking conditions.

Does NH Collection Palacio de Tepa offer airport transfer services?

Yes, NH Collection Palacio de Tepa offers airport transportation for guests. We suggest you call ahead to confirm details.

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