Senator Barajas

The front desk ladies are the worst ones, mean and rood. I booked my hotel 5 months ahead. We checked in normal like anywhere else my self and my 2 kids, the front desk guy did not put us in the shutter list ,next day on the way to the airport they did pull us out of the shutter because of that. Something that we don't have anything to deal with, and no one tell us anything about. So ridiculous. Big scam. They advertise shutter and they charge for it. But going back to the airport good luck. Shame on them. But I will fellow with the corporate regarding what happened and the No Behavior of the front desk ladies that's what pissed me off more. She was talking to another lady in the wheelchair really bad, I did feel cheated. No manager was there to see and hear what happened to my self and the other people asked for the manager the response was no one is here yet.

Beds were very low quality and uncomfortable. Thermostat was fake news and even cranking it to 30 degrees the room was still freezing. Balcony door lock was broken but luckily I was on a high floor. Worst part was that the toilet paper was sandpaper. Something is gonna be sore for the rest of my time in Spain.

Everything else was fine. Staff were friendly and professional. But please don't cheap out on these things if you're gonna call yourself a four star hotel.

The location is very close to the airport, and as a side note, DO NOT get a taxi here. They do not tell you about the minimum 33 Euro charge until you are on your way.

The hotel is clean, but the rooms are very dated, and the beds are more like cots. If we were staying longer, I would attempt to get the AC fixed as it only blows hot air. For tonight, as it is late, we will sleep with the door open.

Realistically, after spending 19 days traveling, staying in 7 different hotels, this is probably an 80 Euro a night hotel.

Calling it a 4-star hotel is definitely a stretch!

One of the worst hotel I happened to sleep at. I travel for work and I visited thousands of them. It’s extremely old and poorly maintained, rooms are spacious but old, no usb sockets, normal sockets far away from the bedside tables. High prices, only partially justified by the fact it’s close to the airport. Beds are old, watch the video to understand better what I’m saying. Service is standard, not friendly nor rude, neutral. To be avoided unless you absolutely need to stay close to the airport and there’s no other choice.

The service was poor. The receptionists were unfriendly, with a look on their face like they didn't want us there. The rooms were okay, normal for a three-star hotel I guess. The service was more like two star, though. We found that there were only two bottles of water in the room and asked for one more as we were three guests in one room. The receptionist answered that they could not provide one more bottle of water, and it is just a "welcome pack". So only two people are welcome and the third is not?
Unlike the receptionists, the breakfast was quite nice with a great selection of items to choose from, including a wide range of bread, organic honey and an orange juice machine (uses fresh oranges that you feed it).
The best thing about the hotel is the distance to the airport and the shuttle service, which is included in the price. It's only about a 5 minute drive to the terminals.