Crowne Plaza Abu Dhabi, an IHG Hotel

The hotel It is very clean, the staff is ready to serve your every wish. Every one smiling to help with whatever we need. It is an honest hotel for the money we paid. Especially the breakfast is amazing and Miss Dilki serves everyone in the best way.

Most amazing hospitality and kind charismatic people. Greatest impression we had at the level lounge by Ms. Dilki❤️ Very polite and pleasant person.
Pool experience amazing!!! Mr Siyeth life guard at the top floor swimming pool very professional and charismatic.🙏🏻🫶🏼 Definitely a memorable experience and highly recommend Millennium Downtown Hotel.

It was amazing stay. The pool is fabulous, I enjoyed it, amenities perfect, room is wonderful, I was appreciated for all the staff that made my stay exquisite. The service atis top-notch! The staff is friendly, attentive, and goes above and beyond to ensure a memorable dining experience. Kudos to the entire team special receptors. Overall I suggest this hotel to anyone traveling to Abu Dhabi and I will definitely stay at this hotel again in the future.

Located in downtown, 15 minutes maximum to the World Trade Centre mall, about 25 minutes walking to the Corniche road.

Check in was quick.

Room was big. Really like that old (in good meaning of this word) wooden furniture and floor. Hope if they will do renovation, they will keep it.

Hotel has restaurant, coffee shop and bar.

What didn't like that wellness facilities are closing too early, 8 pm. If pool I can somehow understand 8pm closing, but sauna/steam room, in my opinion, should be open at least till 10pm. Its very nice to use sauna/steam room after the long trip, however was not able to do that.

Bathroom had not good smell, maybe sewage (room 310).

We stayed for 8 nights and our stay is quite pleasant.. rooms, service and location everything is great..

only one disappointment - i went to gym on last day afternoon. the ac might be off so after 5 min of treadmill walk i told receptionist about it.. but she said it is very hot so u don't feel ac.. then i walked again for 15 min at a pace of 5 on treadmill but i feel so breathlessness.. even in the afternoon of this month i go outside i don't feel this.. so i again told her that i feel no ac vents are giving air.. i told her i came yesterday to see the gym and it was very cold.. so she called technician and when technician came he said just now i started ac so it will take time to cool down. this is very disappointing that when i said ac is not working neither she bothered to check with technicians nor she stand up and came inside to check.

otherwise everything was great and i will definitely come back again for its central location..

Lunch at the Millennium via tour operator Capital Experience was excellent. I loved the buffet. Very recommended.
I promised to name our very friendly service by name: Mrs Dilki was great. Promise fulfilled. Keep up your excellent work in a great team. Everyone was very attentive.

I wanted to praise Miss Nayani for her excellent housekeeping. She kept my room very clean and always had a friendly smile. She even remembered my preferences without me asking. Miss Nayani made my stay very comfortable, and I appreciate her hard work. Thank you for the great service.

Dear Mohit & Shahrukh I am writing to express my profound gratitude and admiration for the exceptional service you provided during my recent stay at the Millennium Hotel. My family and I were deeply impressed and thoroughly pleased with the superb job you both did in cleaning and maintaining our room. It is my privilege to commend you for your outstanding professionalism, dedication, and meticulous attention to detail.From the moment we arrived, it was evident that we were in the hands of true professionals who take immense pride in their work. The cleanliness of our room was impeccable, reflecting a level of care and dedication that goes beyond the ordinary. Every corner of the room was spotless, every amenity thoughtfully arranged, and every request promptly attended to with a smile. It is rare to encounter such a high standard of service, and it made our stay both comfortable and memorable.Your efforts did not just meet our expectations; they far exceeded them. My family members were particularly happy and glad with the care you provided. Each day, we returned to a room that felt like a sanctuary, a place where we could truly relax and unwind. This atmosphere of cleanliness and order contributed greatly to the overall enjoyment of our trip.What struck us most was the consistency and thoroughness of your work. In the hospitality industry, where guest satisfaction is paramount, it is the attention to small details that often makes the biggest difference. The way you both ensured that every aspect of our room was perfect each day was truly remarkable. From the crispness of the bed linens to the sparkling cleanliness of the bathroom, your meticulous attention to detail was evident in everything you did.Moreover, your professionalism was not confined to your cleaning duties. Both of you displayed a courteous and respectful demeanor at all times. You were always willing to assist with any additional requests we had, and you did so with genuine warmth and enthusiasm. This level of customer service is exceptional and speaks volumes about your commitment to your roles and to the guests you serve.It is important to recognize that the work you do is physically demanding and often goes unnoticed. Yet, it is fundamental to the success of any hotel. Clean, well-maintained rooms are the cornerstone of guest satisfaction, and your hard work plays a crucial role in creating a positive experience for all who stay at the Millennium Hotel. Your dedication and tireless efforts are deserving of the highest respect and honor.In addition to acknowledging your outstanding work, I would like to express my sincere hope that you both receive the recognition and opportunities you truly deserve. Individuals like you, who demonstrate such exemplary dedication and skill, should have access to better opportunities and a healthy, prosperous life. The hospitality industry is fortunate to have professionals like you, and it is my hope that your hard work will be rewarded with career advancement and personal fulfillment.In conclusion, I want to reiterate my deep appreciation for the superb job you both did in ensuring our room was immaculate and welcoming throughout our stay. Your professionalism, dedication, and attention to detail made a significant difference in our overall experience, and for that, we are incredibly grateful. My family and I will always remember the care and attention you provided, and we will be sure to share our positive experiences with others.Please accept this letter as a token of our gratitude and admiration for your exceptional service. We wish you both continued success in your careers and hope that you are provided with the opportunities and recognition you so richly deserve. Thank you once again for your outstanding contributions to our wonderful stay at the Millennium Hotel.

room attendant works the housekeeping it is a very luxury room it's a very nice atmosphere breakfast is very good service is very good We enjoyed spending the night here Overall very good & comfortable place to stay at Downtown Abu Dhabi. Very good house keeping services and thanks to the staff sharukh for all the great service

Enjoyed a week long stay here, visiting for the NYU graduation. The rooms are spacious and clean. The area is great to walk in at night and there are a variety of shops and places to eat around the hotel. Easy to get to coming from Saadiyat island. The breakfast has a variety of options and thank you to Dilki for wonderful service.