Rixos Premium Dubai JBR

Goooood

Felt so surprised that our room got upgraded and its special arrange for my beloved birthday! Have great time here in RIXOS!! Staffs are passionate, friendly and helpful!!! Definitely will be back and stay with RIXOS when I come traveling next time!!

had a great experience at rixos hotel in Dubai. It’s a good hotel with excellent service

I booked Rixos for my partners 30th birthday - the team were super helpful and supportive with the issue with the room and outdone themselves with the room and the view and the cake on arrival. All the team are so friendly and helpful and went above and beyond for us. A couple of days later, I got engaged to on the trip and again - the staff went above and beyond and were so welcoming! We could not have faulted our stay. The location was unreal, the hotel was gorgeous and the restaurants on site are amazing. We will be staying here again as it will always have a special place in our hearts. Thanks for everything!

Enjoyed our stay overall. The rooms are great and the staff very friendly. Panoramic view room was great. There are too many rooms for the facilities - breakfast often had a queue from 10am. The food was very good though. The pool has a nice adult only area but you have to be early to get beds. Poolside food is good too and good service. Even busier on the weekend. The music every day at the pool
Is far too loud and annoying. Location and gym were very good.
They also took a 2000AED “deposit” at check in but it wasn’t a holding charge and actually debited. They refunded same day on check out though but it wasn’t annoying.
Agree on the point about the influx of Russian tourists, who aren’t particularly well mannered.
If the hotel fixed these points it would certainly get a 5* review.

Clean and luxury. Good region and helpful staff

I've stayed at this hotel three times - in 2021, again in 2022, and now in 2025. The cleanliness, modern design, and overall high standard have remained absolutely top-tier. It's impressive how well the hotel has maintained its quality over the years. Many places decline after a while, but not this one.

The staff is exceptional - friendly, professional, and always ready to help. Service remains as flawless as ever.

However, what has significantly changed is the type of guests. During my first visits, the clientele was refined, well-mannered, and suited to the hotel’s high standard. Now? Let’s just say the atmosphere has taken a hit. The place is overrun with uneducated Russians and misbehaving Turks who have no understanding of basic etiquette. Loud, disrespectful, and a stark contrast to the hotel’s otherwise impeccable experience. Additionally their kids are the same, screaming everywhere, running around like they own the place.

It’s a shame because the hotel itself is still excellent. If they could somehow filter out the clientele, it would be perfect.

Really great Hotel. We were at Rixos for four nights and had a great experience with top professionals in their jobs, the rooms were always kept to a high level of hygiene, the staff were very professional with a cultured attitude and always helpful. The hotel has the best possible location in JBR, with an excellent pool and sea view. A wonderful experience! Thank you Rixos.

We loved our stay at Rixos Premium JBR. It is in the perfect location and spotlessly clean. The downsides were that my partner didn’t receive a response to his questions in advance about organising something special for my birthday despite emailing a few times. As we arrived at around 8am on the day of our check in, we had to wait until 4pm for our room. We tried breakfast on our first day but as the vegan/plant based options were very limited, we’re pleased we hadn't committed to breakfast everyday. Other than those points, our stay was very enjoyable. Special thanks to the cleaning staff who left our room immaculate every day and the pool staff for being so attentive. Daytime by the pool at Azure was perfect . We didn’t try the restaurants as again, looking at the menu they lacked plant based options. Fortunately there are plenty of restaurants in Dubai that have variety. We LOVED Lock, Stock and Barrel.

More plant based options at the breakfast buffet and restaurants would make the stay even better.

More than comfortable and beautiful premium hotel. We visited it 6 years ago, now we're back and it only became better during the last 6 years. They improved much: pillow menu, fabulous breakfasts and dinners, the highest standards of cleanliness, very friendly and helpful staff. Thanks to Svetlana and Ilya from reception desk - they were always ready to help. Thanks Ong for the excellent cleanliness our room. We asked Guest relations staff members for some favor - office chair(we needed it to perform some online business meetings during our holiday), they helped in a quick and efficient manner, the office chair was provided almost immediately. Thanks to each and every team member of the restaurant: they all worked as a team, thank you a lot again! Always clean, tasty food. We managed to perfectly relax and recharge. We should also separately mention the beach facilities. The beach club is one of the best in Dubai and hotel guests can use on complimentary basis. Beach is actually 5 minutes walk from your room, which makes everything easier. You should also try the pool bar, you can order some cold soft or not so soft drinks directly from the pool. Food is very healthy, tasty, fresh everywhere - starting from the breakfast restaurant ending with the beach bar and restaurant. Biggest choice of healthy food I've ever seen: healthy drinks, sprouts, vegetables, fresh fruit, a lot of choices for any diet or culture. Thank you for your hospitality, service, comfort, friendliness. We'll be back again soon!