Jumeirah Dar Al Masyaf

This hotel was like a dream. The service was exceptional we were blown away. We travel a lot and have stayed in hundreds of hotels across the globe, we've never been blown away as much as we were by this resort.
We loved the suttle luxury, polite staff, excellent service and cleanliness.
A lot of hotels say they are family friendly, but this one truly was. The kids loved it so much they were crying they didn't want to leave. Something that has never happened before.

The check in staff was warm and friendly and we literally had the best check in experience. We were treated with warmth and respect.
If like to highlight Portia. She's an exceptional employee and she set the tone for the rest of our stay. We were delighted. We've had check in experiences that ruined our entire stay at other hotels. Portia was helpful through most our stay and her other colleagues were also friendly and helpful.

I can't imagine staying anywhere else on our next stay in Dubai.

We recently stayed at Dar Al Masyaf for the first time, and the experience was exceptional. Our butler, Adil, made our stay truly memorable. He was incredibly accommodating, friendly, and approachable. Adil always greeted us with a warm smile and went out of his way to ensure we had everything we needed. His attention to detail and genuine hospitality made us feel right at home. We couldn't have asked for a better experience and look forward to returning in the future!

Luxury villas in the east... feel like sheikhs... 7 * service

Great, I've lived in this hotel 3 times.

Stayed there for nights with the family. It was an incredible experience. By far one of the most luxurious and kid friendly hotel I've ever stayed at. I do plan on coming back

Great hotel group and particularly beautiful property and location. Right on the beach and the villas allow you hotel service standards whilst having you own home away from home. Jumeirah have honed an approach to service over almost three decades that is really second to none.

This is a completely and utterly beautiful resort. Full of friendly, helpful, kid friendly staff. The resort was safe, clean, quiet and beautiful.

We arrived home last night back to England. And we are planning our next visit! Admittedly it is very hot in June with a 2 year old and 5 year old, but we all so very much enjoyed our time.

We stayed in the Gulf suite in Villa 9, such a beautiful room and setting.
We were taken care of by many members of staff. However Deneish, our room service was top notch, clean, so very tidy and my girls loved the towel animals. He was always friendly and smiley to us.
Ida (one of the butlers) stood out also. She was always friendly, making sure we had meal plans sorted, buggies or abras booked, any issues (which we didn't have any!) were sorted. Apparently she has only been at Jumeirah for 1 month, wow keep it up you're amazing.

But please, each and every member of staff were brilliant. From the check in staff who got us our villas early while my two year old was hot and tired. They even offered to help me with her. To the garden crew, Abra, buggy crew who always engaged with the kids. On check in the Buggy crew even stopped on the way to the villa so my daughter could look at a peacock! (See photo)

Truly a place of luxury. You should all be so very proud of what you do and provide.

My only frustration was listening to guests talk to your staff poorly. The staff provide such a great level of service and should be respected as such. If you have an issue raise it, they WILL help, just don't be rude about it.

Bravo! We WILL be returning!
Thank you for the memories.

Glad that we were able to live & enjoy royalty during our stay which made our honeymoon trip extra memorable!!! roaming & exploring this resort itself needs 2-3 days as it is a whole one world of its own 💓
my suggestion to anybody who likes to getaway from usual life for a leisure, please check in here once in lifetime to have an experience of antique, rich architecture. even the rooftop restaurant justifies regal arabian vibes..