Hotel Laguna Park & Aqua Club - All Inclusive

We had a great week in the Laguna Park. The location is fab, close to shops, the beach and restaurants and bars. The hotel itself was very clean. But on our first day we learnt not to leave anything sweet out. My son left a packet of open smarties on the table and the packet was filled with ants after about an hour. No Biggie and I totally get it in a warm country, we just made sure we put stuff in the fridge after that. Staff were lovely and helpful. The pool area was clean and the slides were great fun. My 12yr old loved the big bowl slide (so did I ). The pirate ship was great too for my youngest. The pool wasn't too cold, best pool temperature I've had at any hotel. But we were there 2 weeks before the school holiday high. The food was ok, I enjoyed it. But I've got 2 fussy eaters so they got a bit bored after day 3. Lucky there are plenty of places close by to get something different. There was a couple bof power cuts one night which we didn't find out why they happened. But it wasn't for long. The room was a good size, 1 bedroom. We didn't got to the entertainment as we were so close to all the bars. We Found a favourite 5mins away and went there most nights. On a whole I'd definitely recommend this hotel and I'd also return myself.

I stayed here for a week with my two children and found the hotel very good. The room were clean and of a good standard. The pool and chutes were brilliant and spotlessly clean. The food was good and we never found it repetitive or bland. I would recommend it

Just got back from our first holiday to Sunny beach. We will definitely be returning. Cheap, Cheap!!! We stayed in the Laguna Park hotel. Our nearly 4 yr old daughter enjoyed the splash park slides and was able to go on the two inflatable tubes with an adult which made her day. Hotel was clean and tidy. The staff were attentive to clearing away cups etc and there was lots of bins. Maids cleaned the room every morning and were very cheerful. Nice touch with the towel art and arranged the little ones cuddles on her bed. Lifeguards worked hard and were attentive and good choice of inflatables left around the pool for everyone to use. I would like to thank the Kids club team, Vicky, Jenny & Zack for keeping Alice entertained. She never wanted to leave! They were so caring and took the time to interact with each child. Mini disco was good with the children going on the stage. 1,2,3 DJ music (that's all I've heard since we returned). Food was good for all inclusive standard always had something we could eat. Would be helpful if the food was labelled better saying what it was. Rather than just chicken, pork etc.

My two kids and I spent a week here and found the hotel to he really good. The staff are very attentive with the lifeguards, especially on the ball. The slides at the pool are really good but watch the one without the rubber ring. You can catch your back on it. The food was good for an all-inclusive resort. There was always something tasty on offer. The only negative is that the rooms (we were in the 300s) are starting to show their age. Nothing over bad. However, they are starting to need regrouting, and some of the fixtures replaced.

Hotel was exceptionally clean. The cleaning team were fantastic, the bar staff, reception staff and animation team all polite however the pool life guards ( excluding relax pool in our stay) dont know what day of the week it is, they clearly need some training on the rules of the pools as dependent on who is on is dependent on what is and isnt allowed, so no consistency, leading to alot of tension at times, they love their whistles, at times we thought scooter was doing a guest appearance ( if you no you no haha) The restaurant food was exceptional, so much variation and all presented fantastically. Its a shame the snack bar lets it down, the snack bar is really dismal and really doesnt live up to the standards elsewhere within the hotel. The waiting on staff always busy clearing away etc. Although again the rules for entering vary dependent on who is on so again needs to be reiterated to staff. The rooms are alot better than expected, more than adequate. The pool areas are spotless and i mean spotless, you could eat from the floors. The hotel clearly invests alot in cleanliness and it shows. The sun loungers around main pool need moving, there far to close and pose a risk. The relax pool is fantastic as is the small kids pool( although kids pool is cold) The evening entertainment is well standard and passable however the actual area where it takes place needs work. My daughter attended the kids disco and fell through the side of the stage in to bushes ( 2 years.old) also the area its in is not accesible to all when full, it is steep steps to sit down and they can be difficult to navigate if busy. The kids mini club looks fabulous however only caters to ages 4+. Their is a small soft play for infants near the reception lifts. Its a shambles and needs shutting. The minimal toys are years old and dirty within them ( not cleanable so need binning), the room itself if dreary and clearly an after thought. The bar area has lots of aracde games and playstations and xboxs for use varying from 2 lev to 6 lev.