Ibis City Mini-hotel

Rooms and prices







































































Description
Mini-hotel opened in 2014. In this mini-hotel 252 rooms, 1 floor.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are allowed on request. Charges may be applicable.
- Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, EC-Card, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Taxi booking
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Sun Deck
- Parking
- Parking nearby
- Business center
- Fax machine
- Doctor
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Review ibis budget Hamburg City
Map
Reviews
There was a misunderstanding regarding my reservation. I had specifically booked a connected room, but it seems this request was not communicated to your hotel by the reservation agent. While I understand that mistakes can happen, this does not excuse the disrespectful behavior from your staff. Fortunately, your manager stepped in, handled the situation professionally, and did an excellent job resolving the issue.
This is not the only time I’ve encountered problems with staff behaviour at your hotel. On a different occasion, I experienced a similar issue which further added to my concerns. For instance, one of your bar staff questioned me in front of other customers about why I had a voucher for free drinks, suggesting that such vouchers are typically only given to guests who complain. This was both embarrassing and unprofessional.
These incidents make me feel that some of your staff may lack the necessary training in hospitality. I strongly encourage you to invest more time and resources into hiring the right people and providing adequate training to ensure all guests are treated with the respect and professionalism they deserve.
Thank you for your attention to this matter. I hope my feedback will be taken seriously, as I believe it can help improve the experience for future guests.
The beds are comfortable, the pillows perhaps a tad too soft.
The breakfast buffet is diverse and ideal to keep you going for the best part of the day, although the selection could be a bit more diverse. Anyway, the make-your-own-waffle station makes up for that.
The only drawback - and the reason for this review not getting all five stars - is the drainage of the washbasin in the bathroom: this is not the first hotel where I happen to come across a washbasin where the water level immediately starts rising is the ceramic bowl the moment you open the tap, and then takes ages to drain. This is something the housekeeping staff could - and should - easily spot.
Other than this, flying colours.
- clean and nice rooms (no fridge though)
- be aware the A/C and heat is not adjustable, everything is centralized.
In the rooms with numbers ending on 01 and 03 the windows can’t be opened.
The heat in our room was unbearable, we were able to change rooms as they were not fully booked.
— big flaws: they charge 16€/night (!!!!!!!!!) for your dog / pet and you can’t pre-book a parking spot (parking is 14€/night).
Frequently asked questions about Ibis Hamburg City
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 77 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Kunsthalle Hamburg Art Museum (850 m), St. Peter's Church (880 m) and St. Nicholas Church (1.2 km)
Which room categories are available in the ?
You can book Other, Bed in Dorm, Economy room, Economy Single room, Economy Double room, Standard room, Standard Duplex room, 2 Bedrooms Standard room, Standard Club room with view, Standard Single room, Standard Double room, Standard Double room with pool view, Standard Triple room, Standard Quadruple room, Standard Double Penthouse room, Standard Double room with city view, Standard Double room with partial ocean view, Standard Double room with balcony, Standard Double Family room, Comfort room, Comfort Double room, Superior room, Superior Single room, Superior Double room, Deluxe room, Deluxe Double room, Deluxe Double room with pool view, Premier room, Premier Double room, Executive room, Executive Double room, Premium room, Premium Double room, Premium Double room with city view, Premium Double room with pool view, Premium Double room with balcony and with pool view, Premium Double room with garden view, Classic room, Classic Double room, Privilege room, Privilege Double room, Junior Suite, Double Junior Suite, Suite, Double Penthouse Suite, Family Suite, Family Suite with city view, Single Family Suite, Double Family Suite, Quadruple Family Suite, Standard Suite, Standard Single Suite, Standard Family Suite, Standard Single Family Suite, Standard Double Family Suite, Standard Double Suite, Standard Quadruple Family Suite, Ambassador Suite, 1 Bedroom Ambassador Suite, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, 3 Bedrooms Apartment, 1 Bedroom Single Apartment, 1 Bedroom Double Apartment, Studio, Double Studio with river view, Villa, 2 Bedrooms Villa, 3 Bedrooms Villa, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.