TORTUE - Schöner als die Fantasie Hotel

Rooms and prices









Description
In this hotel 128 rooms.
Policies and conditions
- Public parking is possible at a location nearby (reservation is not possible) and costs EUR 39 per day.
- Pets are allowed. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 15 years old stay for € 50 per person per night when using an existing bed.
Children from 4 years old to 15 years old stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, EC-Card, UnionPay credit card, No prepayment
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Ticket assistance
- Express check-in/check-out
- Terrace
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Snack bar
- Free Wi-Fi
- Transfer services
- German
- English
- Tour assistance
- Bike rental
- Parking
- Meeting and presentation facilities
- Conference Hall
- First Aid Kit
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Video
Map
Reviews
Exquisite luxury, the service is impeccable, the quality of the hotel and amenities is excellent.
The team at the reception, extremely kind and respectful every time, the brasserie a 10/10. See you soon!
The standard doubles were OK - nothing wow. Tasteful and large enough, though the sofa faced in the opposite direction to the TV. No thoughtful touches whatsoever. Free minibar, but only soft drink. Tea bags, but nothing to boil water with. Nespresso machine but no milk, so it's black or nothing. So easy to put a little container of fresh milk in the fridge. No iron or board - something that's standard in every £60 Premier Inn room in the UK. No nibbles of any kind. 5 coat hangers in a double room. All pathetic at this price and level.
Worst of all - the room was stinking hot the whole time. It wasn't a heatwave - max about 18-19deg outside, but even with the temp control on full "cool" it was still too warm in the room. This is because they don't have aircon, but "air movement" - something with which I've had problems before in Germany. They're trying to be green, but it's a waste of electricity, as it has zero affect on room temperatures. I left the window open during the day, but on return each eve, the cleaner had shut the window leaving a too-warm room to try and sleep in. In a heatwave, this place must be more "Torture" than "Tortue".
They have a small cigar bar (Germany still, incredibly, allows smoking in bars. I say this as a smoker.) which vents into the courtyard. My partner's room smelled strongly of stale smoke, having left the window open for the same reason as I.
The location wasn't near anything we needed, so overall this was a very poor choice on my behalf. The hotel patently has a very high opinion of itself, and one which is not justified. Hamburg was great, but I would give the Hotel Tortue a wide berth in future,
I would like to add to this post 🥰
A name of a person who has always been the most dedicated and sometimes over-the-top in making the customers of this hotel happy... Robby Engelhardt 🫡🫡
My family and I thank you and appreciate all your efforts and kindness to everyone.
Frequently asked questions about TORTUE HAMBURG - Schöner als die Fantasie
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 77 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: St. Nicholas Church (540 m), St. Michael's Church (580 m) and St. Peter's Church (710 m)
Which room categories are available in the ?
You can book Petite Double room, Classique Double room, Classique Double room Balcon, Grande Double room, Grande Double room Balcon, Double Suite, Petite Double Suite, Tortue Double Suite, Double L'Appartement in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 16:00, check-out is until 12:00.