H+ Hotel München

Room service took a pair of my Adidas pants during room service and when I told the front desk about it, they did not care and we still have not been contacted by hotel management on how they would compensate us. I would not recommend this hotel.

Absolutely rude front desk staff. Especially the RACIST arrogant lady (Iga) We tried to check-in just an hour before their official check in time. As we are also checking out 6 hours before their checkout time. They said the room is ready, however we have to pay €50 for that extra hour. We sure got better hotel just beside that with more considerate staff. Well with such staff and policies this hotel won’t do well!

An accommodation that cannot be recommended.

In August, we stayed in this hotel for three nights. Due to a serious leak in the bathroom ceiling, our trips were affected on two days. I have sent the email to customer service of H+ hotel for two weeks, but have not received any response so far.

At 12 o'clock in the middle of the night on August 19, the bathroom ceiling in the hotel room suddenly started leaking. The front desk staff took an hour to change rooms for us. At one o'clock in the midnight, we were forced to pack all our luggage and change rooms.

The second day, we had to catch a train in the morning, so we got up early. However, there was no water in the bathroom. We continued our trip in embarrassing situations

The first counter staff said that the manager would compensate. The second counter staff said that she could not contact the manager, but at 6:30 the next day, the manager would come to the counter and ask us to discuss it by ourselves. The third day, we had to check out. The third counter staff said that the manager would not come to the hotel and would not do any compensation. At that time, we realized that we were fooled. We were forced to change rooms in the middle of the night, and the room type was worse than what we originally booked. We had almost no rest throughout the night. The third counter staff called that’s a compensation.

The manager never showed up from beginning to end. It is really an accommodation that cannot be recommended.