Cleopatra Luxury Resort Makadi Bay (Adults Only)

It is an indescribably wonderful hotel. The rooms are very large and clean. The staff are incredibly nice. The food is varied and one is confused about what to eat. It is really a very beautiful hotel. I will only book in this hotel when I come back again.
I would like to thank Mr. Hossam for his good dealings with us and I advise everyone to contact him directly if there is any problem.

One of the best hotels you will try in Hurghada with greatest staff and amazing hospitality.

Beautiful location, tasty food, great facilities especially if you have kids or older people or disabilities.

This is my second visit and will keep coming bk, even they upgraded everything since my last visit in 2022.

The whole team were amazing but few names I would like to mention:

A huge thanks to Ms. Juliana, the customer/guest relation manager, who was so attentive to details documenting every single comment or request and taking it seriously to make things better and in the right place. She is one of the best in the hotel Mangment, so dedicated, great listener and very helpful.

Thank you to Mr. Wageh, the pool restaurant manager who was so kind and helpful and a great leader to the whole restaurant team,

thank you to the best restaurant employee, Mr. Mostafa Saber who cared so much to details, cheerful, kind to my child, and providing everything with a smile even during stressful times.

Thank you to the reception team they were marvellous.

Lastly you got to try the boat snorkeling vendor there they are soooo gooood and too much fun to go on trips with them ❤️

Thank you all for making our vacation absolutely perfect 👌

A big thank you to Cleopatra Luxury Resort team for making our stay one of the best holidays we’ve ever had! This is a fantastic hotel where every single person is friendly and nice starting from the front office to the waiters, the gardeners, lifeguards, entertainment group. The food is fantastic, and you get a variety of food on a daily basis that suits all tastes. You are even served free drinks on the beach-this is how far you can get spoilt- Plenty of activities and a wonderful Spa where you get the top of the top services with affordable prices. I would like to specifically say a big Thank you to Mr. Hossam Ismail assistant front office manager for being so kind and helpful.Also, a big thank you to Hassan who did a wonderful job cleaning our room.

Room 4159
Thank you all for eveything.
The staff was very very friendly and accomodating, always smiling and in a good mood. They succeeded in offering a memorable experience.
Good people, good food and nice rooms.
Very nice service.
You are the best.
Hugs from Alina and Daria. 🤗 🤗 💐 🥰

Where to start?...

It was our 5th time in egypt, the first time in this hotel. And the first time we want to return to a hotel.

On arrival check-in went smooth, luggage brought to our rooms. As we arrived in the morning the room was not ready yet, so we first had some lunch.

We were family of 5 and had a family room. One word: Amazing! The room was spacious, clean, enough beds and towels and storage space. And not to forget what a view! It was great to wake up and see the sea. Safe and small fridge were in the room as well as coffee and tea facilities and a complimentary bottle of water.

There are enough pools, 4 in total, one relaxing adult only pool, one family pool, one heated pool and one 'adventure pool'. What was amazing is that there were always sunbeds available as wel as umbrellas! Towels were easy to get and to change, and always with a smile even until 6pm when the pool closed. There was a waiter going round at the pool, convenient for ordering drinks.
We used the heated pool, which was 28 degrees, the other pools were 22 degrees. Also not too much hassling by people trying to sell you excursions or massages. You can ask for a red flag at the towel station, so they won't disturb you at all.

Beach was nice, enough sunbeds available, watershoes could be a plus, water is shallow. And a nice pier to walk on.

We took our food at the beach, serviced at the table, with a good choice, portions were quite small but one can order twice. And several options were possible. There was also ice cream available till 5pm.
Drinks were good, especially the Mojito.

In the evening the food was also very nice, there was a dedicated seating area for families with kids, for disabled people, for adults and it was also possible to sit outside. Drinks could be ordered with the waiters. Again we were surprised, no fight for a seat, there were always enough seats available. For what concerned the food, buffet was great with a good level of variety and really tasty, also for the kids. And always enough. What is a plus for families with smaller kids, there is a family seating area with normal sized seats for adults and a kids table next to it, so that one can have a decent seat as an adult.

Same for breakfast, always enough seating and plenty of good options. Fresh orange juice was available for 2 euros for a large glass.

Animation team was great and friendly, although we prefer to just sit and have a chat in the evening there was always something organised. Also they were very friendly to the kids.

Checkout also went very smoothly.

We will definitely return. Thank you for the amazing holiday.

We had a fabulous week at this resort at the end of March 2024. We had been upgraded to a different room without asking. Luggage got taken to our room on a little buggy. Went straight out to the restaurant as arrived at around 8pm. Found various dishes, salads, fish etc and soft drinks ,wine.
Our room was situated on the ground floor by the heated pool. We stayed around the pool most days and got served by a lovely young man called 'mohamed '. The other pools were amazing but freezing cold so it seemed most of the people in the hotel congregated around the heated one which is also the smallest lol. We managed to get 6 sunbeds in a row ,but we did go out there at 7am to do so as by 8am they were all taken.
The food was very samey. But you could always find something.
The drinks were fine, cocktails were great, especially the mojitos.
We went on a trip to luxor and the temple which was amazing but a very long day . It was well worth it. We booked through trip advisor as it was so much cheaper than going through the travel agent. You must haggle!! The local shop on site was extortionate so try take snacks with you or buy off site.
Haggle with everything, the boat trip and quads were a ridiculous price but managed to get them right down.
Overall , we had an amazing holiday. Plenty of active onside if you choose to do this.
The beach was nice enough, the sea was very shallow and you can walk out quite far. At the end of the jetty is a snorkel area where you see plenty of corals and lots of fish, octopus etc. An amazing sight!!!
WiFi was great. We had it in our room as was by the heated pool, in reception but not in the dining room areas .
I would definitely visit this hotel again and would highly recommend.