Parrotel Aqua Park Resort

I don't know who wrote the reviews before but certainly seems to me we were in 2 different hotel .The hotel is utterly horrible from the rooms the food the service and the so called shows.this hotel only cater for Arab and Russian. There is only one restaurant ..the other 2 were closed.the food was horrible ..after complaining they start to give chicken nuggets and chips but there are so many times you can eat the same thing..only to stop given us as other people wanted the same ..a shamble.no ice cream no slush.puppies one machine for both over 1200 guests meal times was a battle to find a table in a restaurant that seat only 300 persons at full capacity.the queue for the drinks was so long if they didn't run out of drinks they run out of glasses so they used glasses just out the dishwater to put hot drinks as they don't use fridge or ice ..undrinkable ..the coffee in the morning was a container with soluble coffee with a plastic spoon in it so dirty the food was arab nothing international cuisine at all.there waa a pasta station with precook pasta that could only be use as wallpaer paste. The pasta that was left from the previous day was cooked as a oven bake .the fruit was green melon mainly .there was no kids menu at all.also every day was the same all the food repeated for the all 2 weeks few variations but still uncommestible. We went out to eat as we were hungry .the managers are uselless .i did complain took pictures of the room but nothing changed..the room were dated dirty .chest of drawer was broken and so a bed..the room was so dirty one day i found even cockroaches in the bathroom bath tap wasnt working ..the chairs were stained
The vents grime and so the shower drain.spend most of the time complaining as the other few english families .the bedouin tent where the pathetic shows took place was an area cover in a cane roof completely in disrepair. The few chairs and tables were damages .my granddaughter sat on a chair and the padded seat came off she fell and hurt herself.1even the show manager was a nice chap the shows that latest about 20 minutes were to be kind amatorial. Belly dancer .couldn't dance as the person at the lap top wasn't even capable to play the music.15 minutes of a magic show that my 7 years old granddaughter said is boring and work out the 3 tricks he performed.another night 2 songs sang by a girl that couldn't sing at all reading the lyrics from a moble no cocktails at all as I said lots of drunken Russian staggering and dancing.ask once for a cocktail..diesel should taste better
There are few hard workers ali .butter to mention the only 2 that try to help us a bit don't be fool by the pics .I taught that those were recent but those were when the hotel was radisson certainly not now.other gem bar closing because they run out of cups I cut my toe with a piece of glass in the pool .couldn't use the slides as there is no much water going down so you get stuck all the time ..pointless.drinks machine broke .no cups for coffee...paper salviets..also there are lots of mosquitos of course is not the hotel faults but everyday I did have to go to reception to ask to treat the room as it seems the only things that was eating there were the mosquitos and my granddaughters were bitten a lot .
Also security at the gate for no particular reason sometimes didnt let the minibus for the trip or excursion in .one morning luckily i was out the lobby for a cigarette waiting to be pick up for a trip and they didnt let the van in .if i wasnt outside i would have missed the trip keep away from this hotel if you don't want your holiday ruined .on site there is Amar the photographer that did an amazing photo shoot for us ..nothing to do with the hotel and George that own the little bazaar and a particular mention to AYman the JOice rep that organised all the excursions as we try to be out there as much as we could
.this hotel is not even a 3 star..avoid

— Have you been on vacation for a long time?
— Thank God we're flying back tomorrow.

This conversation happened with one of the hotel guests while standing in a long line for a couple of glasses of warm beer. If you don't want to waste your nerves, money, and time, it's better to immediately close the page with the Parrotel Aqua Park hotel.

If you still want to check it out, let me tell you what awaits you:
- A tired room; for four people, we were given a room with two double beds and two sets of towels.
- Staff who can't string two words together in English, let alone other languages.
- Daily struggles in the dining area: finding a free table, finding chairs, finding utensils and napkins, no plates, no mugs, lots of broken dishes, lines everywhere, waiting and begging the bartender for a bit of warm beer, standing in line for 15 minutes for an omelet, and much more. All this in an atmosphere of hustle and crowding.
- All the food is the cheapest and constantly the same, the menu is sparse.
- The feeling that you owe everyone something.
- "Their own" people are let through without queuing.
- They serve small portions, ask for more, and they refuse.
- Mangoes with worms.
- No coffee machine — scoop Nescafe Classic with a spoon yourself. And only for breakfast.
- No juices, no compotes.
- Various smacking and whistling directed at your wife.
- Bed linens were changed after 8 days, and only after we requested it.
- It took three days of asking to get the air conditioner fixed.
- All pools close at 6:30 PM, there are no snacks in the bars, cups can't be taken with you.
- Cups are often cracked or disposable.
- Beach towels are constantly unavailable.

We had some problems EVERY DAY. The attitude of the staff is borderline rude, sometimes even beyond. If you want decent service, be ready to argue and stand up for your interests. But is that what we go on vacation for? Personally, I would have rather stayed home. It's just a disgrace.

The rooms were almost clean, there was a lot of construction dust and everywhere was full of paint stains, as if a 5-year-old had done repairs. 99.9% of visitors were Russians! The entire program was always in Russian. Really? The Russians should stay at home and think about what they are doing to Ukraine.... Thank you to the waiters and the room cleaner - respect to you. I recommend making a disco room where adults can hang out after dinner... This so-called karaoke event is the best joke... songs in Russian? Take care!
Aqua park area music is everyday one and only, music is 20+ years old.
This hotell seems to be the time had stopped....

The pool cleaners use the pool water to wash the chairs and rinse that rag in the same pool, unbelievable!



Hotel location is good entertainment and facilities is good management and services very bad I think they don’t have any experience or background about hotels services once we reach front desk staff the y don’t know how to find our reservation and once they made our check in they did not say anything about hotel or the facility or resturant timing they took the luggage and just told us you can go from this way the room which we received very bad you can’t find even in one star hotels the room construction try old and not having any maintenance the bath room not having even towels or any soap or shampo electrical connections not working not clean we can’t find any one to reply us after we made issue and complain they changed the room to another one little better food service very bad food not fresh we stay 5 nights and I thinks the food never changed that’s my review as Egyptian citizen if there is any good comments from other nationals that mean the treatment not the same
The only good thing the location and entertainment facilities

Having traveled all the way from Australia with my family for an Eid holiday in Sharm El Sheikh, I was excited to stay at this hotel, following a friend's recommendation. However, my experience turned out to be deeply disappointing. The room I was given was not up to standard; it had evident maintenance issues, including a persistent water leak from the toilet. This leak not only made the bathroom unpleasant to use but also spread onto the floor of the main room, creating a discomforting and unhygienic environment.

Furthermore, the dining experience left much to be desired. The food lacked quality and variety, failing to live up to the culinary standards I had anticipated from a holiday destination like Sharm El Sheikh.

Overall, this was one of my worst holidays in Sharm El Sheikh. The combination of substandard accommodations, bathroom issues, and unsatisfactory dining options made for a thoroughly disappointing experience. I hope that this feedback prompts the necessary improvements to ensure a more enjoyable stay for future guests.

This is the first bad review I have ever given to a place, If you have any respect for yourself DON’T STAY THERE!!!! rooms are disgusting and dusty, bed bugs in almost every room. The AC doesn’t just leak, it pours water from the ceiling, staff is rude and harassed some of the group members that we were with (not to mention we’ve seen them also harass other tourists). and the FOOD, you’d rather be eating dog food than be eating there. if you’re thinking about a vacation and looked at this hotel, you’re better off not going on vacation.