Hotel Brisa

Beware of the milk cartons in the restaurant. After having my morning muesli, I went with friends for a walk, when I returned I was seriously ill, I was vomiting and in a space of 4 hours loss conscious, I had diarrhea too. Out of my 4 day stay I was in bed for 3 of them with food poisoning. I did complain at the reception desk but, it seemed no notes were taken concerning this. On checking out I was charged an extra €6 I asked why, it's cos we had extra coffee pods? We were in a suite, only a coffee machine, with 2 pods on arrival, we presumed these got refilled daily, so when it wasn't refilled we went to reception and asked for 6 more for the 3 mornings we had left there. So request a kettle and buy your own tea & coffee. I've since sent an email and had no reply. The milk once open must be refrigerated, I'm guessing it was left out until the following morning as this milk is purchased off the shelf, not from a fridge. The housekeeper was very good she came cleared all my bedding, which was covered in vomit and remade the bed and left fresh towels, we obviously tipped her for dealing with the mess. Apart from that hotel was clean, quite noisy if they have entertainment on, which we could hear but, we were on the 1st floor. Just a shame my first visit to Benadorm and only got to spend one day enjoying the beach, shops and a visit to the old town. I'll never stay at this hotel with their couldn't careless attitude but, I will be back to Benadorm.

Just came back today from this hotel and it has its ups and downs. Firstly great location right on levante beach front, small hotel so no big groups or parties, food was nice and hotel was clean. I upgraded from city view to side sea view and we ended up with a small small balcony with limited sea view. If you look on the hotel website it shows bigger rooms with big balcony but from what we gathered all the Spanish people got that side of the hotel and the English got the smaller rooms on the other side. Seems weird inside looks like a hostel in the corridors and not a 4 star hotel. My wife was woke up most nights by the bin wagons at 2am which wasn’t good even though we were on the 5th floor. We stayed in other 4 star hotels in Benidorm and they put this one to shame for luxury. Don’t think I’ll be booking here again even though the location was ideal.

My wife & I decided to stay here purely based on the location,which is first class.This hotel tends to be more expensive than some of the other hotels in Benidorm. Don't think that we would stay here again,unless we got a good deal on price........we have stayed at far better hotels in Benidorm that are not as expensive & have had far better food........back in January.....but not in the Brisa !

Just back from a 5 night stay in this hotel, to start with we booked 2 rooms next to each other with we didn't get, one of the rooms were so small and the balcony was so small it could only fit 1 chair to sit out on, this was an absolute joke and we also paid extra for side view of the beach. The hotel room was very clean but the reception staff where so rude and the food was the same every morning and night nothing to write home about, when we checked out there was no changing facilities and we just had to get a quick clean in the hotel toilet. Definitely wouldn't recommend this hotel and wouldn't stay in it if I got it for free