8.6
Excellent
276 $
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Novotel Center

🌍
Spain, Madrid, O'Donnell, 53
● Center: 2.7 km
☎ Phone: +34 912 21 40 60Show
🧭 Coordinates
238 EUR
Novotel Madrid Center
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
276 $
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
297 $
Executive Double room
Executive Double room
Wireless internet, air conditioning and minibar
Beds:
339 $
Superior Double Suite
Superior Double Suite
Wireless internet, air conditioning and minibar
Beds:
433 $

Description

This hotel is located in Salamanca district, 200 metres from the bus stop-bus service to the airport, and a 10-minute walk from Retiro Park and the metro station is O'donnell. The hotel features an indoor terrace bar and rooms equipped and decorated in warm colours. For convenience, the hotel staff speaks different foreign languages.

Built: 1978

Renovated: 2011

Location: in the Salamanca district, 200 metres from the bus stop, a 10-minute walk from Retiro Park and the metro station is O'donnell, 2 km from the museums El Prado and Reina Sofia, a 20-minute drive from Puerta del Sol, 12 km from the airport.

The hotel has 790 rooms. There are non-Smoking.

Consists of a multistory building.

Accepted credit cards: American Express, Visa, Mastercard.

Pets are not allowed.

On the hotel territory: paid Parking, restaurant, bar, snack bar, car hire, ATM machine, Laundry, dry cleaning service, meeting, Banquet facilities, business center, gift shop

Attractions: tour Desk

For children: cot

A stay at Novotel Madrid Center places you in the heart of Madrid, just a 4-minute walk from WiZink Center and within a 5-minute drive of Gran Via Street. This 4-star hotel is 1.7 mi (2.8 km) from Prado Museum and 2.7 mi (4.4 km) from Puerta del Sol.

The distance to the nearest airport is 12 km.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Western, Chinese, American, Asian, Gluten-free, Vegan, Vegetarian Buffet [Mon - Fri] 07:00-10:30 Open
    [Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, UnionPay
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Smoke Detector
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Vending machine
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Taxi booking
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Seasonal outdoor swimming pool
  • Beach/pool towels
  • Rooftop pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Solarium
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
  • Kids' TV Networks
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: NOVOTEL MADRID CENTER | A hidden gem in the Ibiza area. Good location and even better service.

Map

Reviews

Cleanliness
Amenities
Location
Service
08.09.2025
A bit further from the city centre, but convenient enough by train. Rooms are big and comfy.
20.08.2025
The hotel is spacious and conveniently located near the Prado Museum and Retiro Park. There's also a small Carrefour supermarket right next door, and the breakfast is extensive.
12.08.2025
Very close to bus 203 for the train staion and the airport. Walking is not a problem for us so the location is pretty good. It took about 45 min to walk through El Retiro Park to Museo Nacional Centro de Arte Reina Sofía. Palacio de Cristal is closed but the water feature in front of it is very cute. The way back along P.º del Prado at night is pleasant too.
10.08.2025
The hotel was very clean. Despite the room being compact, it comfortably accommodated two adults and two children. The breakfast spread was extensive.
03.08.2025
A/C that actually works!!! Fantastic breakfast ! Great staff. Works like a very well oiled machine. Good size rooms.
23.07.2025
The gym needs to be better. It was the quality of a 2-star hotel, might as well not tell hotel residents you have a gym.
23.07.2025
The room was clean and tidy. The breakfast spread was extensive, with options catering to Chinese palates, including local fried dough sticks (youtiao) and dumplings, all of which tasted great. There was also a wide selection of fresh fruit. The only minor downside was the typical European hotel amenity setup – no complimentary toothbrushes, toothpaste, or slippers provided in the room. The location is also excellent, right next to Retiro Park and the Prado Museum.
14.07.2025
The facilities, cleanliness, environment, and general service were all good. However, room service was poor.
13.07.2025
I was assigned a street-facing room, and it was incredibly loud. People outside were talking, chatting, and laughing non-stop throughout the entire night.
13.07.2025
We got an upgrade to an executive room which is the only positive thing I can say about our experience there.
We tried to use the pool- impossible. Full of screaming , diving children unsupervised. Staff hardly speak English. The guy who looks after the pool was totally overwhelmed and prevented other guests from using the pool while unsupervised children were swimming the for at least one hour ! You should introduce strict children or family hours which most hotels do! As an apology for this whole situation we got a jar of olives. We already had 2 jars of them so we left 3 jars in our room- you can enjoy .

Breakfast- terrible chaotic nightmare . Little room for hundreds of people ! Never seen such chaos, people push one another , there’s no rules. Wild wild country.

Nice service in a restaurant where we were able to enjoy little lunch. And staff were nice in a restaurant. Also good and quick room service .

But in general - never again. Thanks. Adios
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Frequently asked questions about Novotel Madrid Center

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Standard Double room, Superior Double room, Executive Double room, Superior Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Novotel Madrid Center have a pool?

Yes, Novotel Madrid Center has a swimming pool for guests.

Are pets allowed at Novotel Madrid Center?

No, pets are not allowed at Novotel Madrid Center.

Does Novotel Madrid Center serve breakfast?

Yes, Novotel Madrid Center serves breakfast for guests. Breakfast options include Western, Chinese, American, Asian, Gluten-free, Vegan, Vegetarian style.

How to get to Novotel Madrid Center from the nearest airport?

The nearest airport is Madrid Barajas Airport, located about 14 mins from hotel by car (12.7 km) away.

What’s the cancellation policy at Novotel Madrid Center?

The cancellation policy at Novotel Madrid Center depends on your room type and booking terms.

Does Novotel Madrid Center offer airport transfers?

No, Novotel Madrid Center does not provide airport transfers for guests.

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