Catalonia Punta Cana - Vse vklyucheno
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Rooms and prices
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Description
Hotel renovated in 2015. In this hotel 688 rooms, 3 floors.
The distance to the nearest airport is 20 km.
Policies and conditions
- Free public parking is possible on site (reservation is not needed).
- WiFi is available in public areas and is free of charge.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Reception desk
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Shower
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Bottled water
- Free Wi-Fi
- Internet access
- Car rental
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Library
- Bike rental
- Billiards
- Casino
- Karaoke
- Nightclub
- Hiking
- Picnic area
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Next to the beach
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Diving
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Solarium
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Hotel territory virtual tour
Video: Hotel Catalonia Punta Cana lo que debes saber antes de visitarlo - parte 1
Map
Reviews
The room service lacks a lot. The room is not properly clean, there is always a towel or water missing. They basically do the bed and that is it. Also you definitely have to upgrade the room for the privilege option otherwise the room is terrible. Old, the door had a big gap underneath, the fridge was not working and the smell was not good.
Also, the food they have a lot of variety however if you have allergies or intolerance is difficult because there is cross contamination.
We booked a Japanese restaurant and told them we were vegan, they said it was okay and then served us cream cheese and eggs, just as an example . Also, I killed a cockroach in the middle of the food area in the buffet!
Some staff are really on island time, you order a drink in the beggining of the meal and would get it at the end.
The staff is mostly rude and seems to be unhappy all the time (for example you order a coffee or a juice and it seems like you are asking them to give you a kidney), except for a few ones.
The reusable cups are also not properly clean (there were things like lip balm marks from previous guests), so bring your own.
The kids area had several broken bits and the pool was too small.
The hotel as an amazing potential, needs to improve cleaning and staff friendliness.
Unfortunately will not come back again.
Miguel and Hector were also the best bartenders!! Super friendly, kind and fun! Great experience with phenomenal staff
After purchasing a $6 ball from a vendor ON THE RESORT our credit card was charged over $9000 for game tickets in Miami. The management was not helpful, they literally said “you can’t prove it is us.” And we didn’t use our card anywhere else. (We later read reviews of similar things happening on this resort) We opened a claim with our bank and needed to then change all of our bills/subscriptions to a new card (major inconvenience & super stressful).
Everyone on the resort I spoke with was trying to leave, everyone was miserable!!!! We all got food poisoning. We came with 14 people (10 were vomiting/throwing up) we decided to eat bananas for 7 days to avoid any other illness. TALK ABOUT MISERY.
Management again wasn’t helpful, they said they didn’t have any other complaints or reports of food poisoning, which was simply a lie because other people from our group were there complaining a couple days before of food poisoning.
Some other minor complaints:
We walked in our rooms barefoot for 3 minutes when we first arrived and the bottoms of our feet were black. The rooms are FILTHY. (I mean never cleaned) towels had stains all over them, sinks wouldn’t drain properly etc. but our room wasn’t as bad as my in-laws room, their roof leaked.
My sister in law got a foot fungal rash, either from the pool area or their room. (We spoke with other guests who got the same thing).
Our whole first day was practically wasted because we were waiting for our room they kept telling us 30 minutes, an hour, etc.. and finally after 5 hours we realized it won’t be ready until after dinner.
We’ve been to a lot of resorts in Cancun Mexico, cheaper than here, and we will never be coming back to the Dominican.
Frequently asked questions about Catalonia Punta Cana - Vse vklyucheno
How much does it cost to stay at Catalonia Punta Cana - Vse vklyucheno?
The cost of living in Catalonia Punta Cana - Vse vklyucheno depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Catalonia Punta Cana - Vse vklyucheno?
You can book Double Junior Suite, Privileged Deluxe Family Junior Suite, Privileged Deluxe Double Junior Suite, Premium Double Junior Suite, Privileged Romance Deluxe Double Junior Suite, Privileged Double Suite in the hotel. Please check room availability by choosing your dates
Is there sport facilities in Catalonia Punta Cana - Vse vklyucheno?
Catalonia Punta Cana - Vse vklyucheno offers the following sport activities: Tennis court, Diving, Golf course (within 3 km), Table tennis, Snorkelling
What are the check-in and check-out times at Catalonia Punta Cana - Vse vklyucheno?
Check-in at Catalonia Punta Cana - Vse vklyucheno is possible from 15:00, check-out is until 12:00.