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246 $
Holiday Inn Citystars, an IHG Hotel
🌍 Egypt, Cairo, Ali Rashed St.,Heliopolis
● Center: 9 km
☎ Phone: +20 2 24803000Show
🧭 Coordinates 246 USD
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Rooms and prices
2 guests
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Standard Double room
Wireless internet, air conditioning and minibar
Beds:
246 $
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Premium Double room
Wireless internet, air conditioning and minibar
Beds:
302 $
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Premium Double room with pool view
Wireless internet, air conditioning and minibar
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1 Bedroom Double Suite
Wireless internet, air conditioning and minibar
Beds:
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1 Bedroom Double Suite with pool view
Wireless internet, air conditioning and minibar
Beds:
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Agoda
Description
With a stay at Holiday Inn Cairo Citystars, an IHG Hotel in Cairo (Nasr City), you'll be steps from City Stars and 9 minutes by foot from City Center Shopping Mall. This 5-star hotel is 9.1 mi (14.7 km) from Egyptian Museum and 7.3 mi (11.8 km) from Khan el-Khalili.
Hotel opened in 2007, renovated in 2009. In this hotel 311 room, 9 floors.
The distance to the nearest airport is 11 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
Rooms
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
Internet
- Free Wi-Fi
- Internet access
Transfer
- Car rental
- Transfer services
Languages Spoken
- English
- Multi-language staff
- Arabic
Tourist services
- Tour assistance
Recreation
- Casino
- Nightclub
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Tennis court
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Map
Reviews
12.08.2025
Strategic location but the room was too small for its price worthy
26.07.2025
Room is small and the bed is not the standard kig size
26.02.2025
Perfect
02.01.2025
Mr. Omar Sultan provided outstanding service and made my experience truly memorable! His professionalism, attention to detail, and warm personality stood out throughout my stay. He went above and beyond to ensure I had everything I needed and was always available to address any questions or concerns. It’s rare to encounter such dedication and hospitality. Thank you, Mr. Omar, for making my trip so special—I hope to cross paths again in the future!"
23.11.2024
Very good hotel
19.11.2024
I recently stayed at Holiday Inn City Stars Hotel for three nights during a business trip in November. Here's my detailed review:
Positive Aspects
Location: The hotel is excellently located in City Stars Mall, which is highly convenient for shopping, dining, and entertainment.
Room: While the room was small, it was sufficient for one person. It was also clean and tidy.
Breakfast: The breakfast spread was delicious and diverse. The omelets, in particular, were a highlight and very well-prepared.
Areas for Improvement
Room Amenities: The room lacked basic amenities expected in a 5-star hotel, such as slippers, a bathrobe, or toiletries beyond soap and shampoo. Despite requesting slippers and the mini-bar to be emptied three times, it took hotel staff over five hours to fulfill these simple requests, which was frustrating and unprofessional.
Mini-Bar Setup: Snacks were placed on a table under the TV as part of the mini-bar, with extremely high prices. This setup is impractical, especially for families with kids, and not something I've encountered elsewhere.
Door Lock: The door lock had been removed, with remnants of it still visible on the door. This was odd and raised concerns about security and maintenance.
Electricity Key Misuse: The hotel uses card keys in electricity slots to conserve energy. However, they leave the cards in the slots permanently, which defeats the purpose.
Lighting Controls: The room design felt outdated. You can't switch off all the lights from the bed, requiring you to turn them off individually—a small but inconvenient detail.
Overall Experience
The hotel has some strong points, such as its prime location and quality breakfast, but it falls short of the standard 5-star experience. With small rooms, limited amenities, delayed service, and outdated designs, the stay was average at best and below expectations for this category of hotel.
Would I return? Perhaps for the location, but I’d explore other options first.
Positive Aspects
Location: The hotel is excellently located in City Stars Mall, which is highly convenient for shopping, dining, and entertainment.
Room: While the room was small, it was sufficient for one person. It was also clean and tidy.
Breakfast: The breakfast spread was delicious and diverse. The omelets, in particular, were a highlight and very well-prepared.
Areas for Improvement
Room Amenities: The room lacked basic amenities expected in a 5-star hotel, such as slippers, a bathrobe, or toiletries beyond soap and shampoo. Despite requesting slippers and the mini-bar to be emptied three times, it took hotel staff over five hours to fulfill these simple requests, which was frustrating and unprofessional.
Mini-Bar Setup: Snacks were placed on a table under the TV as part of the mini-bar, with extremely high prices. This setup is impractical, especially for families with kids, and not something I've encountered elsewhere.
Door Lock: The door lock had been removed, with remnants of it still visible on the door. This was odd and raised concerns about security and maintenance.
Electricity Key Misuse: The hotel uses card keys in electricity slots to conserve energy. However, they leave the cards in the slots permanently, which defeats the purpose.
Lighting Controls: The room design felt outdated. You can't switch off all the lights from the bed, requiring you to turn them off individually—a small but inconvenient detail.
Overall Experience
The hotel has some strong points, such as its prime location and quality breakfast, but it falls short of the standard 5-star experience. With small rooms, limited amenities, delayed service, and outdated designs, the stay was average at best and below expectations for this category of hotel.
Would I return? Perhaps for the location, but I’d explore other options first.
18.11.2024
Honestly such a 5 star hotel including all amenities. The breakfast is super great, try to catch Mr. Ahmed Redha Team Leader as he will guide you in a good way through it, such a nice guy. A very friendly security and very well welcoming staff. Here we are talking about quality hotel with all requires services.
16.11.2024
Had a fantastic stay at Holiday Inn City Stars! The staff was incredibly welcoming, the rooms were clean and comfortable, and the location is perfect for exploring nearby attractions. Highly recommend!
07.10.2024
I had a suite, the room was very clean. The food at the Windows restaurant was very poor, little imagination or flavour. Breakfast was just about okay. Breakfast service staff were excellent. The Hilton on the Nile is so much better. I wouldn’t stay again.
06.09.2024
Stayed at the hotel for a wedding event. The rooms were very clean and in great working order the only drawback perhaps is that they’re a little on the smaller side and dated!
The staff were all outstanding in manner, presentation, and performance frankly from the gates to the room service and even night calls were dealt with promptly.
Breakfast offered bountiful choices of both continental and authentic Egyptian breakfast be it the coffees, juices, falafels, croissants, and plenty more. Additionally is the small kids area in the breakfast hall which allowed tired parents to have that morning coffee in a little peace while their children coloured in sight.
There’s also a number of swimming pools for a quick cool!
The location is a mix of being close to many relevant things especially with the mall next door makes it rather suitable for business trips where a concise yet efficient shopping spree is of necessity. The only drawback perhaps is how busy it can get sometimes around the multiplex!
The staff were all outstanding in manner, presentation, and performance frankly from the gates to the room service and even night calls were dealt with promptly.
Breakfast offered bountiful choices of both continental and authentic Egyptian breakfast be it the coffees, juices, falafels, croissants, and plenty more. Additionally is the small kids area in the breakfast hall which allowed tired parents to have that morning coffee in a little peace while their children coloured in sight.
There’s also a number of swimming pools for a quick cool!
The location is a mix of being close to many relevant things especially with the mall next door makes it rather suitable for business trips where a concise yet efficient shopping spree is of necessity. The only drawback perhaps is how busy it can get sometimes around the multiplex!
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Holiday Inn Citystars, an IHG Hotel
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Al-Azhar Mosque (8 km) and Mosque of Ibn Tulun (10 km)
Which room categories are available in the ?
You can book Standard Double room, Premium Double room, Premium Double room with pool view, 1 Bedroom Double Suite, 1 Bedroom Double Suite with pool view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Does Holiday Inn Citystars have a swimming pool?
Yes, Holiday Inn Citystars has a pool.
Are pets allowed at Holiday Inn Citystars?
No, pets are not allowed at Holiday Inn Citystars.
How to get from the closest airport to Holiday Inn Citystars?
The closest airport is Cairo International Airport, and it is about 14 mins from hotel by car (7.8 km).
What is the cancellation policy for Holiday Inn Citystars?
The cancellation policy for Holiday Inn Citystars varies depending on the type of room and booking conditions.
Does Holiday Inn Citystars offer airport transfer services?
Yes, Holiday Inn Citystars offers airport transportation for guests. We suggest you call ahead to confirm details.
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