Serenity Alpha Beach - Ex Serenity Makadi Beach
Rooms and prices
Description
The hotel is built in Moroccan style, conveys the atmosphere of national color. Beautiful grounds and cozy rooms. Recommended for youth and families.
Built: 2007
Location: 34 km from airport, 40 km from the centre of Hurghada, Makadi Bay, a Bay on the coast.
Represents the complex consists of a main three storey building and 17 two-storey and three-storey buildings, in the shape of the letter "U".
Guests at Serenity Makadi Heights can use the services of the hotel Serenity Fun City for an additional fee.
The hotel has 695 rooms.
Total area: 400 000 m2.
We accept credit cards: Visa, MasterCard, Diners Club, American Express.
Pets: no.
Beach: private sandy beach, near the corals, pontoon, the first coastal line. Umbrellas, mattresses, deck chairs, towels – free of charge. There is a Shuttle to the beach. The length of the beach 320 m.
Attention! Standard Sport Area Room - located at the entrance to the hotel is 600 metres from reception. Promo Room Standard Sport Area Room.
The hotel offers a food on system "all inclusive" (AI, 10:00-24:00) and "ultra all inclusive" (UAI, around the clock).
Breakfast (07:00-10:00)Lunch (12:30-14:30)
Dinner (18:30 - 22:00) - Breakfast buffet
Freshly squeezed juices - for a fee. Ice cream (15:00-17:00) - free bar Marbella. Soft and alcoholic drinks imported and locally produced free of charge, served in a glass for UAI. Soft and alcoholic local drinks free of charge, served in a glass for AI. Bottled drinks are chargeable. Breakfast alcoholic drinks are not provided.
On the hotel territory: 7 restaurants (5 a La carte), 6 bars, 1 conference hall (60 persons), 4 outdoor pools (1 heated in winter, 2 with sea water), 3 tennis courts (hard court), SPA center, beauty salon, medical services, Laundry, Internet cafe (charge), wireless Internet in lobby (free), there is an Aqua Park, Fun City Makadi Bay, attractions – Fun City Makadi Bay
Attractions: for a fee sauna, massage charge, gym, aerobics, tennis court, steam room for a fee, Jacuzzi charge, aerobics, Billiards for a fee, bocce ball, beach volleyball, Darts, mini Golf, table tennis, mini football, live music, hire of tennis rackets and balls are chargeable, discotheque (entrance to the disco is free, drinks after 24.00 - fee), fee diving, tennis court lighting extra charge, water Polo
For children: children's pool: no heating, highchairs in restaurant: Yes, cot: on request, free, kids club (5 to 12 years) Babysitting services: on request, children's Playground
The distance to the nearest airport is 34 km.
Policies and conditions
- WiFi is available in public areas and is free of charge.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 2 years old to 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Breakfast/lunch to go
- Kitchen
- Bottled water
- Free Wi-Fi
- Shuttle
- Airport transportation
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Billiards
- Nightclub
- Sun Deck
- Parking
- Parking nearby
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Private beach
- Pool facilities
- Fax and copy machine
- Conference Hall
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!
The distance to the sea is 400 meters
Hotel territory virtual tour
Video
Map
Reviews
Housekeeping tried to impress with towel arrangements, but it couldn't hide the dirty windows and poorly maintained room. The food was a major issue; my partner and I suffered from diarrhea for over five days, likely due to substandard meals. Even with an upgrade to executive all-inclusive, the food quality didn't improve.
The hotel's approach seemed more focused on squeezing money from guests. Despite the all-inclusive package, we had to pay extra for fresh juice and fruit. Staff and vendors constantly pushed overpriced services and demanded tips upfront. On-site shops charged outrageous prices, such as 22 euros for a small bottle of sunscreen. The poorly soundproofed rooms made it impossible to relax, with noise from neighbors and maintenance staff.
Overall, this was the worst hotel experience we've ever had, feeling like a complete failure. We won't be returning and hope this review helps others avoid the same disappointment.
The room was spacious, impeccably clean, and beautifully decorated. The bed was extremely comfortable, ensuring a restful night’s sleep.
The hotel offers a range of excellent facilities. I particularly enjoyed the 5 different swimming pools, which was well-maintained and provided a great space to relax. The restaurants & bars served delicious food and drinks with a variety of options to cater to different tastes. The breakfast buffet was outstanding, featuring a wide array of fresh and tasty selections.
The service was impeccable. THE STAFF WERE ALWAYS ATTENTIVE, courteous, and willing to go above and beyond to ensure a pleasant stay.
I’ll definitely come back. Thank you.
The animation team was not only entertaining but also incredibly helpful, offering valuable advice on the best activities and excursions. They genuinely care about ensuring guests have a fantastic time and are always ready to assist with a smile. While they have certain guidelines to follow, I believe they should have more flexibility to adapt their programs based on guest interactions. They have a great understanding of what appeals to different nationalities, whether German, British, or from other parts of Europe.
Incorporating a diverse range of trending songs in the evening, instead of the same playlist, would add a fresh touch for guests staying 7 to 14 days. The team's ability to read the crowd and adjust accordingly would further enhance the guest experience.
A heartfelt thank you to the animation team for their exceptional work and for making our stay so much fun. Your efforts did not go unnoticed and are greatly appreciated!
Xx
Snorkeling is magnificent from the jety , gorgeous corals, multitude of fish... you don't have to go to another part, more beautiful than orange bay in the snorkeling stops. I would love to return to this hotel anytime.
Positives
Brilliant staff. Very accommodating, helpful and polite.
Brilliant food and choices.
Brilliant immaculate quiet clean rooms.
Brilliant house reef for diving/snorkelling.
Brilliant lunch boxes
Brilliant Grand Spa and staff
Hardly any children so quiet.
Negatives..
Parrots looked in good healthy condition and well looked (for birds in captivity) they can stretch their wings and fly side to side but I feel they would like more enrichment toys etc whilst in a cage, / bigger cage considering all of the spare room around them-it would make their life so much better..
The steps in entertainment area need better lighting at night. Within half an hour we were there, we watched three people slip on the bottom step one seriously injuring her foot.
We didn’t receive an important message from our tour guide (passed to reception around 2pm) which we should’ve received the day before our trip, which was a little disappointing by reception even though it was sent within lots of time to be passed on correctly. (Even though every other time they were amazing)
Being hassled constantly by vendors on the beach got very annoying and I could see how people would find this irritating
It would’ve been nice to look round the shops and actually have prices on products rather than having to haggle for everything. We ended up paying £17.50 for much needed after sun which I think is extortionate.
It put us off going into the souvenir shops.
Very sad to see that tour operators within the hotel are selling trips to go and visit dolphins in captivity, dolphins should be in the wild this is why many tour agents have already stop selling tickets to SeaWorld etc as animals should not be have to perform for human entertainment 😢
The hotel is quite beautiful and the food is very nice. Special thank you to the amazing manager Ahmed and chef Ashraf at restaurant Bioche (Baywatch) who felt more like family (and even made dishes we requested!), as well as our room boy Mahmoud who was sweet and kind. Finally JazakAllah to Sherif who made our whole stay wonderful. In fact all of the staff were generally kind, warm, helpful and friendly.
Grounds are beautiful, you can sit at the beach and see a beautiful sunrise over the Red Sea, water park next door was such a nice perk of staying at Serenity.
As fun as the water park is, I’m very pleased that we stayed at Serenity instead, as the layout and overall vibe at serenity were more relaxing.
This is a property that wants to earn top marks from all its guests, and the various management teams do very well in taking care of their clients‘ reasonable requests.
Guests seemed majority German, with the next most represented country being the UK. In general a very well behaved crowd there during our stay.
Frequently asked questions about Serenity Alpha Beach - Ex Serenity Makadi Beach
How much does it cost to stay at Serenity Alpha Beach - Ex Serenity Makadi Beach?
The cost of living in Serenity Alpha Beach - Ex Serenity Makadi Beach depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Serenity Alpha Beach - Ex Serenity Makadi Beach to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
What are the check-in and check-out times at Serenity Alpha Beach - Ex Serenity Makadi Beach?
Check-in at Serenity Alpha Beach - Ex Serenity Makadi Beach is possible from 14:00, check-out is until 12:00.