Parrotel Lagoon Waterpark Resort

Room was spacious, and good. Overall cleanliness is 7/10 max. Pools , aqua , and landscape are very good. Beach was not good. Staff are cheerful and helpful.Food was terrible ( no variety, no good taste, i do not recommend eating there). Great value for a maximum of 3 stars hotels.

We just came back from Parotel lagoon hotel.

The worst:
- no hygiene standards, afraid to eat or drink to don’t get upset tummy’s after 3 incidents. (We know you can get upset tummy if you stay in the sun or the room temperature is low or drinking cold ice drinks, we did our homework and avoided this)
-no glases for drinks and the ones used are rinsed under the tap water.
-drinks warm at best, and poorly made.
-service for drinks are very slow, 1 long queue with one waiter serving and the others just watching.
-russians and eastern people don’t know to queue and always jumping in the front and the worst is that bartenders are serving them.

The best:
-Swimming pool, entertainment, housekeepers and some of the staff are really nice.
- Hotel , rooms, swimming pools, water park amazing.
- the restaurant manager Harsham is great, always trying to help out.

My advise:

Get this hotel Bed and breakfast if possible, you will be really disappointed for food and drinks and the service at the bar.

If you do book all inclusive get a glass with you because they always run out and the rinse glasess with dirty tap water.