Hotel Mediodia

Reception staff is not welcoming. Construction was on going at hotel during summer season while we were staying, was so loud.
Excessive bleach was used in room, there was a heavy smell in washroom. We asked reception if we could leave our luggages at reception until our evening flight, they said yes but they did not show up and respond to us.
This hotel will be your worst stay in Madrid if you decide to book here. Our first and last stay at this hotel and city.

It was the worst hotel we've ever been to. The staff was very rude and dangerous. We had a terrible and scary experience when we just asked for extra towels. We were 3 staying in one room and they only gave us 3 small towels, which could not cover the whole body. We explained our problem and asked for 2 more towels. Instead of saying they could give us extra towels right away, they denied our request. They said that they had already put the towels in the room and could not give extra towels. We insisted on extra towels because the other towels were really wet and one of us still needed to shower. We called the reception 3 times, they refused. Upon our insistence, two people came to our room and wanted to check whether we were telling the truth or false. Since my mother and father were not dressed, i denied their request and said they should bring us extra towels because this is a hotel and we are customers who deserve to at least take a shower. I also tried to explain how those small towels would be enough for 3 people. And I wanted to close the door because we were not convenient. And suddenly a bald and swarthy man, whom we always see at the reception, punched the door of our room and didn’t let me to close to door. he pushed and opened the door again while he was shouting. I was really scared. If my father had not come out of the bathroom, he might have attacked me. After their very bad attitude we left the hotel immediately, even though we had paid for 2 more nights.
We went through a really difficult situation, we were literally stuck in the middle of the road with our luggages. Fortunately we were able to quickly find a great family room at a very close area and get through this disastrous experience.
This is not a hotel that tries to please its customers, it is a hotel run by people like the mafia. Never come here, they really don't know how to manage a hotel.