Hotel Puerta de Toledo

Rooms and prices







Description
Small cozy hotel with a convenient location near the historic center on Puerta de Toledo.
Built: 1968
Renovated: 2004
Location: Madrid, 1.7 km from Atocha railway station, 500 m from the nearest metro station, 16 km from Barajas airport.
The hotel has 172 rooms. There are non-Smoking.
Consists of a 6-storey building.
Accepted credit cards: American Express, Visa, Mastercard, JCB, Diners Club.
Pets are not allowed.
On the hotel territory: Parking charge, vending machine drink, car rental, currency exchange, tour Desk, Luggage storage, Laundry service, dry cleaning, shoeshine, bar
For children: baby cot on request
The distance to the nearest airport is 16 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for € 70 per person per night when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.
- Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Gift shop
- Television in lobby
- Terrace
- Pharmacy
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Snack bar
- Vending machine
- Bottled water
- Free Wi-Fi
- Shuttle
- Airport transportation
- Car rental
- Transfer services
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Parking
- Parking nearby
- Garage
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- Pets Not Allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hotel Puerta de Toledo en Madrid
Map
Reviews
The location is very good, close to a metro station and walking distance from city centre. The cleaning was good.
On the negative side:
Our room was a little small but on the other hand we were only using it for sleeping.
The door didn’t close tightly så you could hear everything from the hallway and smell what I think was cigarette smoke (I guess somebody smoked there?).
The refrigerator didn’t work which I mentioned to the reception twice but nothing happened.
One morning we woke up thinking that the shower for some reason was automatically turned on. But instead it was somebody in the room above us that took a shower and some of the water leapt down to us. I informed the reception about the problem, I don’t know if they did something about it.
The breakfast was ok, though some of the food served clearly was from the day before (or several days before). But ok, good to make an effort to not waste food..
All in all I’m not sure the hotel was worth the money and next time in Madrid I would choose another hotel.
The rooms have flat tv, air conditioning, minibar, bathtubs, shower, amenities and WIFi.
The noise is relatively low due the acoustic windows.
The service is also good.
The coffee break is not great, but it is ok.
There is a park lot just for small vehicles.
The breakfast crew (Sofia, Katherine and Alicia) were very accommodating. I suffer from allergies and intolerances and they couldn't have done more to help me. They were very friendly, professional and very attentive. They received constructive feedback with care and looking how to make our stay better.
Our housekeeping lady (Katy) has great eye for detail, very perceptive and very professional.
The hotel is very well located, step free, family friendly. With many facilities such as parking and local transport.
Great value for money indeed.
Frequently asked questions about Hotel Puerta de Toledo
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Single room, Triple room, Family room, Quadruple Family room, Double room, Superior Double room, Double Junior Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 11:00.