9.8
Excellent
97 $
Book now

Carlton Downtown Hotel

🌍
United Arab Emirates, Dubai, Sheikh Zayed Road, Near DIFC Metro Station
● Center: 1.3 km
🌞 Beach - 2.4 km
☎ Phone: +971 4 506 9999Show
🧭 Coordinates
354 AED
Carlton Downtown
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
97 $
Panoramic Double Suite
Panoramic Double Suite
Private bathroom
Beds:
300 $
2 Bedrooms Deluxe Suite
2 Bedrooms Deluxe Suite
Wireless internet, air conditioning and minibar
Beds:
2 Bedrooms Deluxe Quadruple Suite
4 x
2 Bedrooms Deluxe Quadruple Suite
Private bathroom
Beds:
2 Bedrooms Deluxe Double Suite
2 Bedrooms Deluxe Double Suite
Private bathroom
Beds:
2 Bedrooms Premium Suite
2 Bedrooms Premium Suite
Wireless internet, air conditioning and private bathroom
Beds:
1 Bedroom Premium Double Suite
1 Bedroom Premium Double Suite
Private bathroom
Beds:
1 Bedroom Classic Double Suite
1 Bedroom Classic Double Suite
Private bathroom
Beds:
2 Bedrooms Panoramic Suite
2 Bedrooms Panoramic Suite
Wireless internet, air conditioning and private bathroom
Beds:

Description

City hotel with a Prime location in the business district of Dubai on Sheikh Zayed Road is in close proximity to all major city attractions. Stylishly decorated and modern equipped rooms suitable for a comfortable family holiday and business trip. In all rooms and throughout the hotel is available free Wi-Fi. The hotel takes a Deposit.

Renovated: 2014

Location: in the city centre, on the main street of Dubai - Sheikh Zayed Road, near Dubai international financial centre and Downtown Dubai, minutes away from Burj Khalifa and The Dubai Mall. Located at a distance of 17 km from Dubai International airport.

Consists of a main building (49 floors).

The hotel has 357 rooms. The hotel has 2 rooms for people with disabilities and 260 rooms for non-smokers.

The hotel has a fully soft floor and an entire floor for women only.

Beach: no beach. Shuttle bus to the beach (Jumeirah Beach). Pool towels: free of charge.

Accepted credit cards: MasterCard, Visa, American Express.

Pets: no.

Rooms Club Suite / Executive Suite / Executive 2 Bedroom Suite offers the following benefits:

  • free Shuttle luxury cars from / to Dubai international airport
  • free continental Breakfast (buffet) at the Warwick Club Lounge on floor 43m

Other benefits offered to Warwick Club Lounge:

  • separate reception and Concierge service
  • premium food and beverages throughout the day

cocktails (alcoholic and non-alcoholic drinks) and hour canapés in the evening

  • 2 hours a day use of meeting room (subject to availability)

For the concept of HB: it is possible to change dinner for lunch.

On the hotel territory: Shuttle bus to shopping centers, restaurants: 1 (“Bayty” (international cuisine): Breakfast, lunch buffet / a la carte, dinner a la carte), currency exchange, meeting room (6, from 16 m2 to 47 m2), Laundry, bars: 3 (“World on 44th” with panoramic views of the city, “Zenses” lounge, “The Zephyr” – a rooftop bar by the pool), car rental, Barber, 1 pools (on the roof with fresh water, heated), a la carte restaurants: 4 (“World on 44th” is the South American / Mediterranean cuisine, “Zenses” Asian kitchen, “The Zephyr” in the pool “Deli Grind” – Eastern dishes and drinks 24 hours), Spa, doctor on call, beauty salon, Parking: free, business centre

Attractions: steam room free, free gym, Spa for a fee, Jacuzzi, tennis court, sauna, massage for a fee

For children: children's menu in the restaurant, Babysitting services: on request, baby chairs in restaurant: Yes, cot: on request, free of charge

Hotel opened in 2012, renovated in 2014.

The distance to the nearest airport is 17 km.

Policies and conditions

  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Children ages 1 and older are allowed.
    Adults stay for AED 157 per person per night when using an available extra bed.
    No cots are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on ZenHotels.com 
Booking hotels at the best prices
official partner of
ZenHotels.com

Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Pharmacy
  • Private check-in/check-out
  • Dryer
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Cable TV
  • Minibar
  • Hairdryer
  • Locker
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Poolside bar
  • Packed Lunches
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • Russian
  • English
  • Italian
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Nightclub
  • Sun Deck
Parking
  • Parking
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Heated swimming pool
  • Rooftop pool
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 2450 m. It takes 37 minutes To the beach!

The distance to the sea is 2310 meters

Street view

Google panorama

Video: Carlton Downtown Hotel Dubai UAE Review | Travel With Shams

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
04.03.2025
My stay at Carlton was absolutely wonderful! Rooms were great, people working there were very kind and helpful with bags. It was no sounds from outside either. Never seen such a nice breakfast!
Have nothing bad to say! Recommend
25.02.2025
Decent room and great service. Would recommend to stay here as this place is close by to Dubai mall, museum of future, many good restaurants. Their 45th floor has a great massage place.
23.02.2025
Should be rated 2-3 star only as from all the guest they take 500 AED extra over the full payment. Imagine how many rooms they have. And they charge 15 AED for per water bottle 😀 big no
04.02.2025
The worst hotel I have ever stayed in and I do not recommend it to anyone, definitely do not stay here. It says there is a hair dryer and iron in the rooms but there is not, the staff is very rude, and whatever you say they give you answers you do not want to hear. One of the hotel managers, Mohd-Ali, is incredibly disrespectful and rude. Such people should be banned from working in the service sector. The hotel rooms smell and are very dirty, the carpets are dirty, the furniture is dirty and the bathroom is very old, it is definitely not worth the price. We regret staying in such a poor quality hotel in a luxurious place like Dubai. Definitely do not stay here.

We have stayed at this hotel and had an bad experience from day 1st to end. So i wrote a review about our experience but hotel reservation manager threatens us to delete the comment. Here are the proofs and email that he sent us. So once again, this hotel is the one that you would like to stay.
01.02.2025
The worst hotel I have ever stayed in! The rooms smell disgusting, and when we told the reception, they just laughed and said, ‘Maybe.’ We reported that the air conditioner was broken, but no one came. In the evening, someone finally came after we complained again, pressed a few buttons, and left without fixing anything. The staff are extremely rude—they argue about every complaint instead of addressing it and don’t even look at us properly. Do not stay here! You’d be better off throwing your money away. There’s no iron, slippers, or hairdryer in the rooms. The bathrooms are old and filthy, and the smell in the rooms is unbearable.
04.11.2024
Such an unprofessional staff i wanted to book 2 suites starting from 27december till 5th jan.
I want to book walk in and reserve, the night reception what so ever i forget his name keeps on telling call morning check with reservation check with reservation i mean seriously you have the whole system infront you and you are so lazy to tell me the rates which is this year.I have booking.com i can book without even calling reservations, I called your hotel just wanted to book directly in case i get lesser rates.
I dont want to drop 0 star because its not hotels fault its an awesome brand i blame the manager because he didnt trained his staff well.
09.10.2024
We were disappointed at our stay here
It was at the end of 6 weeks traveling through Africa and was meant to be luxury stop. The request for a high level room was ignored - level 6 so slept to the sound of cars. Room was in dire need of an update, as was the wifi - the only hotel we have stayed in where the quality was so poor we could not use it for a video call. To top it off, when we were checking out they insisted on checking our room - not that there was a mini bar or anything worth taking. Sorry big disappointed for a big name hotel
05.10.2024
Very bad service. They provide only one 500ml water bottle per day, after that they charge 15AED (Dirham) for another 500 ml. There was no dental kit, milk creamer etc. towels were not proper.
Location is good, rooms are decent. Rest everything is just bad.
03.10.2024
I stayed at Carlton downtown in September 2024. It was an amazing experience. Staff is very welcoming, especially Priya at the front desk was a Rockstar. We got a free upgrade and early check-in even without asking. The bar at the rooftop is really great, the restaurants are amazing too. The location is great too, the metro station is at 2,3 minutes walk. You can get a cab at almost anytime right in front of the hotel. This is going to be the only place I am staying at in Dubai, moving forward.
19.07.2024
My recent stay at the Carlton Downtown Dubai Hotel was fantastic. The highlight was the breathtaking view of Sheikh Zayed Road from my window, which perfectly captured the essence of Dubai's vibrant cityscape. The room was impeccably clean and spacious, providing a comfortable and relaxing environment.

The service at the hotel was outstanding, with the staff going above and beyond to ensure a pleasant stay. The breakfast spread was extensive and delicious, offering a wide range of options to suit every palate. Overall, my experience at Carlton Downtown was exceptional, and I would highly recommend it to anyone visiting Dubai
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Carlton Downtown Hotel

How much does it cost to stay at Carlton Downtown Hotel?

The cost of living in Carlton Downtown Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Carlton Downtown Hotel to the nearest beach?

It takes 37 minutes to reach to the nearest beach.

Which sights are located near Carlton Downtown Hotel?

The nearest sights are: Burj Khalifa (1.3 km), The Dubai Fountain (1.6 km) and Jumeirah Beach Hotel (11 km)

Which room categories are available in the Carlton Downtown Hotel?

You can book Deluxe Double room, 2 Bedrooms Deluxe Suite, 2 Bedrooms Deluxe Quadruple Suite, 2 Bedrooms Deluxe Double Suite, 2 Bedrooms Premium Suite, 1 Bedroom Premium Double Suite, 1 Bedroom Classic Double Suite, 2 Bedrooms Panoramic Suite, Panoramic Double Suite in the hotel. Please check room availability by choosing your dates

Is there a pool in Carlton Downtown Hotel?

Yes, there are Heated pool, Pool cover

What are the check-in and check-out times at Carlton Downtown Hotel?

Check-in at Carlton Downtown Hotel is possible from 14:00, check-out is until 12:00.

Wrong hotel description? Tell us.
X