9.4
Excellent
102 $
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Carlton Downtown Hotel

🌍
United Arab Emirates, Dubai, Sheikh Zayed Road, Near DIFC Metro Station
● Center: 1.3 km
🌞 Beach - 2.4 km
☎ Phone: +971 4 506 9999Show
🧭 Coordinates
374 AED
Carlton Downtown
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
102 $
2 Bedrooms Deluxe Suite
2 Bedrooms Deluxe Suite
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Premium Suite
1 Bedroom Premium Suite
Wireless internet, air conditioning and minibar
Beds:
2 Bedrooms Premium Suite
2 Bedrooms Premium Suite
Wireless internet, air conditioning and private bathroom
Beds:
1 Bedroom Classic Double Suite
1 Bedroom Classic Double Suite
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Panoramic Suite
1 Bedroom Panoramic Suite
Private bathroom
Beds:
2 Bedrooms Panoramic Suite
2 Bedrooms Panoramic Suite
Wireless internet, air conditioning and private bathroom
Beds:

Description

City hotel with a Prime location in the business district of Dubai on Sheikh Zayed Road is in close proximity to all major city attractions. Stylishly decorated and modern equipped rooms suitable for a comfortable family holiday and business trip. In all rooms and throughout the hotel is available free Wi-Fi. The hotel takes a Deposit.

Renovated: 2014

Location: in the city centre, on the main street of Dubai - Sheikh Zayed Road, near Dubai international financial centre and Downtown Dubai, minutes away from Burj Khalifa and The Dubai Mall. Located at a distance of 17 km from Dubai International airport.

Consists of a main building (49 floors).

The hotel has 357 rooms. The hotel has 2 rooms for people with disabilities and 260 rooms for non-smokers.

The hotel has a fully soft floor and an entire floor for women only.

Beach: no beach. Shuttle bus to the beach (Jumeirah Beach). Pool towels: free of charge.

Accepted credit cards: MasterCard, Visa, American Express.

Pets: no.

Rooms Club Suite / Executive Suite / Executive 2 Bedroom Suite offers the following benefits:

  • free Shuttle luxury cars from / to Dubai international airport
  • free continental Breakfast (buffet) at the Warwick Club Lounge on floor 43m

Other benefits offered to Warwick Club Lounge:

  • separate reception and Concierge service
  • premium food and beverages throughout the day

cocktails (alcoholic and non-alcoholic drinks) and hour canapés in the evening

  • 2 hours a day use of meeting room (subject to availability)

For the concept of HB: it is possible to change dinner for lunch.

On the hotel territory: Shuttle bus to shopping centers, restaurants: 1 (“Bayty” (international cuisine): Breakfast, lunch buffet / a la carte, dinner a la carte), currency exchange, meeting room (6, from 16 m2 to 47 m2), Laundry, bars: 3 (“World on 44th” with panoramic views of the city, “Zenses” lounge, “The Zephyr” – a rooftop bar by the pool), car rental, Barber, 1 pools (on the roof with fresh water, heated), a la carte restaurants: 4 (“World on 44th” is the South American / Mediterranean cuisine, “Zenses” Asian kitchen, “The Zephyr” in the pool “Deli Grind” – Eastern dishes and drinks 24 hours), Spa, doctor on call, beauty salon, Parking: free, business centre

Attractions: steam room free, free gym, Spa for a fee, Jacuzzi, tennis court, sauna, massage for a fee

For children: children's menu in the restaurant, Babysitting services: on request, baby chairs in restaurant: Yes, cot: on request, free of charge

Hotel opened in 2012, renovated in 2014.

The distance to the nearest airport is 17 km.

Policies and conditions

  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Children ages 1 and older are allowed.
    Adults stay for AED 157 per person per night when using an available extra bed.
    No cots are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Pharmacy
  • Private check-in/check-out
  • Dryer
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Cable TV
  • Minibar
  • Hairdryer
  • Locker
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Breakfast/lunch to go
  • Poolside bar
  • Packed Lunches
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • Russian
  • English
  • Italian
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Nightclub
  • Sun Deck
Parking
  • Parking
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Heated swimming pool
  • Rooftop pool
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Individually packaged food
  • Additional measures against COVID-19

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 2450 m. It takes 37 minutes To the beach!

The distance to the sea is 2310 meters

Street view

Google panorama

Video: Carlton Downtown Hotel Dubai UAE Review | Travel With Shams

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
04.11.2024
Such an unprofessional staff i wanted to book 2 suites starting from 27december till 5th jan.
I want to book walk in and reserve, the night reception what so ever i forget his name keeps on telling call morning check with reservation check with reservation i mean seriously you have the whole system infront you and you are so lazy to tell me the rates which is this year.I have booking.com i can book without even calling reservations, I called your hotel just wanted to book directly in case i get lesser rates.
I dont want to drop 0 star because its not hotels fault its an awesome brand i blame the manager because he didnt trained his staff well.
09.10.2024
We were disappointed at our stay here
It was at the end of 6 weeks traveling through Africa and was meant to be luxury stop. The request for a high level room was ignored - level 6 so slept to the sound of cars. Room was in dire need of an update, as was the wifi - the only hotel we have stayed in where the quality was so poor we could not use it for a video call. To top it off, when we were checking out they insisted on checking our room - not that there was a mini bar or anything worth taking. Sorry big disappointed for a big name hotel
05.10.2024
Very bad service. They provide only one 500ml water bottle per day, after that they charge 15AED (Dirham) for another 500 ml. There was no dental kit, milk creamer etc. towels were not proper.
Location is good, rooms are decent. Rest everything is just bad.
03.10.2024
I stayed at Carlton downtown in September 2024. It was an amazing experience. Staff is very welcoming, especially Priya at the front desk was a Rockstar. We got a free upgrade and early check-in even without asking. The bar at the rooftop is really great, the restaurants are amazing too. The location is great too, the metro station is at 2,3 minutes walk. You can get a cab at almost anytime right in front of the hotel. This is going to be the only place I am staying at in Dubai, moving forward.
19.07.2024
My recent stay at the Carlton Downtown Dubai Hotel was fantastic. The highlight was the breathtaking view of Sheikh Zayed Road from my window, which perfectly captured the essence of Dubai's vibrant cityscape. The room was impeccably clean and spacious, providing a comfortable and relaxing environment.

The service at the hotel was outstanding, with the staff going above and beyond to ensure a pleasant stay. The breakfast spread was extensive and delicious, offering a wide range of options to suit every palate. Overall, my experience at Carlton Downtown was exceptional, and I would highly recommend it to anyone visiting Dubai
08.07.2024
I am writing to express my disappointment with an incident that occurred during my recent stay at this hotel.

I had booked a room for two guests, but for the initial two days, I was the sole occupant. On the third day, my brother arrived to visit and stayed with me in the room. At approximately 1:20 am, while we were both asleep, we received a call from the reception requesting immediate presentation of my brother's identification as per hotel policy.

I explained that I had already provided all necessary identification details upon check-in as the primary guest, and requested that the verification be postponed until the following morning due to the late hour and our need to rest for early morning duties. However, the reception team(includes 1 philippine and 2 indians) insisted on immediate compliance, which I found to be intrusive and disruptive to our stay.

Furthermore, I noted that during our subsequent interactions with the reception on the same day, there was no attempt made by the receptionists or the security guy to verify the identification of my brother, rather than to call us in the mid of the night and asking for the verification.

As a frequent traveler to Dubai, I have always valued courteous and respectful service, which unfortunately was lacking in this hotel. This experience has left a negative impression, and regrettably, I cannot recommend your hotel to others seeking a tranquil and guest-friendly environment.
17.06.2024
The hotel room was clean and spacious. The staff were very friendly and helpful. I must commend the Housekeeping Supervisor, Kundan, for his nice gesture of sending us a mini complimentary cake for my birthday and the Front Desk Reception from Myanmar, who is also so polite and accommodating. Thank you Carlton Downtown. 💙
08.06.2024
I've been a long-term customer of the Carlton Downtown Hotel. The personnel, the location, everything is perfect. It's not the luxury type of hotel you might find in Dubai, but the price/quality here is the best.

Thanks to the team for your work!

P.S. Many thanks to Abdul for constantly picking up my Amazon parcels :)
07.06.2024
Well, I had one of the best experience in my stay @ Carlton Downtown Hotel. Before coming to Dubai, I did not have any ideas about this hotel, but to my surprise, it was near Dubai Mall ( about 15 min) and at center of Down Town.
Everything was as expected, very clean, the staff are amazing especially Abdul and Hsu at the reception. Overall it was a positive experience and I will rebook again whenever I come to Dubai.
20.04.2024
I stayed in this hotel twice for 8 weeks in Dec 2022 and 3 weeks in Dec 2023. Overall service staff are friendly and helpful. The rooms are spacious with ample facilities to cook although you need to have your own pans and such. My main issue is I got sick twice here. And found cockroaches in my room on my second stay. The pest control came but I suspect the hotel requires a deep clean and air-conditioning service. Laundry is slow to be returned. Breakfast is good. I did not choose this hotel and would probably not return if I had a choice. Yes its location is convenient but there are much better hotels in Dubai where you may not get ill.
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Frequently asked questions about Carlton Downtown Hotel

How much does it cost to stay at Carlton Downtown Hotel?

The cost of living in Carlton Downtown Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Carlton Downtown Hotel to the nearest beach?

It takes 37 minutes to reach to the nearest beach.

Which sights are located near Carlton Downtown Hotel?

The nearest sights are: Burj Khalifa (1.3 km), The Dubai Fountain (1.6 km) and Jumeirah Beach Hotel (11 km)

Which room categories are available in the Carlton Downtown Hotel?

You can book Deluxe Double room, 2 Bedrooms Deluxe Suite, 1 Bedroom Premium Suite, 2 Bedrooms Premium Suite, 1 Bedroom Classic Double Suite, 1 Bedroom Panoramic Suite, 2 Bedrooms Panoramic Suite in the hotel. Please check room availability by choosing your dates

Is there a pool in Carlton Downtown Hotel?

Yes, there are Heated pool, Pool cover

What are the check-in and check-out times at Carlton Downtown Hotel?

Check-in at Carlton Downtown Hotel is possible from 14:00, check-out is until 12:00.

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