9.3
Excellent
297 $
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Carlton Downtown Hotel

🌍
United Arab Emirates, Dubai, Sheikh Zayed Road, Near DIFC Metro Station
● Center: 1.4 km
🌞 Beach - 2.4 km
☎ Phone: +971 4 506 9999Show
🧭 Coordinates
1098 AED
Carlton Downtown
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Deluxe room
Deluxe room
Air conditioning, minibar and private bathroom
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
2 rooms deluxe Suite junior
2 rooms deluxe Suite junior
Air conditioning and private bathroom
Beds:
2 rooms deluxe Quadruple Suite
4 x
2 rooms deluxe Quadruple Suite
Private bathroom
Beds:
2 rooms deluxe Double Suite
2 rooms deluxe Double Suite
Private bathroom
Beds:
2 rooms premium Suite
2 rooms premium Suite
Private bathroom
Beds:
1 bedroom premium Double Suite
1 bedroom premium Double Suite
Private bathroom
Beds:
1 bedroom classic Double Suite
1 bedroom classic Double Suite
Private bathroom
Beds:
2 rooms luxury Suite
2 rooms luxury Suite
Private bathroom
Beds:
Luxury Double Suite
Luxury Double Suite
Private bathroom
Beds:

Description

City hotel with a Prime location in the business district of Dubai on Sheikh Zayed Road is in close proximity to all major city attractions. Stylishly decorated and modern equipped rooms suitable for a comfortable family holiday and business trip. In all rooms and throughout the hotel is available free Wi-Fi. The hotel takes a Deposit.

Renovated: 2014

Location: in the city centre, on the main street of Dubai - Sheikh Zayed Road, near Dubai international financial centre and Downtown Dubai, minutes away from Burj Khalifa and The Dubai Mall. Located at a distance of 17 km from Dubai International airport.

Consists of a main building (49 floors).

The hotel has 357 rooms. The hotel has 2 rooms for people with disabilities and 260 rooms for non-smokers.

The hotel has a fully soft floor and an entire floor for women only.

Beach: no beach. Shuttle bus to the beach (Jumeirah Beach). Pool towels: free of charge.

Accepted credit cards: MasterCard, Visa, American Express.

Pets: no.

Rooms Club Suite / Executive Suite / Executive 2 Bedroom Suite offers the following benefits:

  • free Shuttle luxury cars from / to Dubai international airport
  • free continental Breakfast (buffet) at the Warwick Club Lounge on floor 43m

Other benefits offered to Warwick Club Lounge:

  • separate reception and Concierge service
  • premium food and beverages throughout the day

cocktails (alcoholic and non-alcoholic drinks) and hour canapés in the evening

  • 2 hours a day use of meeting room (subject to availability)

For the concept of HB: it is possible to change dinner for lunch.

On the hotel territory: Shuttle bus to shopping centers, restaurants: 1 (“Bayty” (international cuisine): Breakfast, lunch buffet / a la carte, dinner a la carte), currency exchange, meeting room (6, from 16 m2 to 47 m2), Laundry, bars: 3 (“World on 44th” with panoramic views of the city, “Zenses” lounge, “The Zephyr” – a rooftop bar by the pool), car rental, Barber, 1 pools (on the roof with fresh water, heated), a la carte restaurants: 4 (“World on 44th” is the South American / Mediterranean cuisine, “Zenses” Asian kitchen, “The Zephyr” in the pool “Deli Grind” – Eastern dishes and drinks 24 hours), Spa, doctor on call, beauty salon, Parking: free, business centre

Attractions: steam room free, free gym, Spa for a fee, Jacuzzi, tennis court, sauna, massage for a fee

For children: children's menu in the restaurant, Babysitting services: on request, baby chairs in restaurant: Yes, cot: on request, free of charge

With a stay at Carlton Downtown, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Mall and Dubai World Trade Centre. This family-friendly hotel is 2.7 mi (4.3 km) from Burj Khalifa and 4.9 mi (7.8 km) from Dubai Cruise Terminal.

Hotel opened in 2012, renovated in 2014.

The distance to the nearest airport is 17 km.

Policies and conditions

  • Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of AED 500.00 (approx. US$136.13) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 20 years old
  • Paying at the Hotel: AmericanExpress, MasterCard, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • 24-hour reception
  • Elevator/lift
Rooms
  • TV
Meals
  • Restaurant
Internet
  • Internet access
Business
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 2430 m. It takes 36 minutes To the beach!

The distance to the sea is 2340 meters

Street view

Video: Carlton Downtown Hotel Dubai UAE Review | Travel With Shams

Map

Reviews

WiFi
Service
Pool
Parking
Price
Location
02.09.2025
I and my husband had a very comfortable stay last week. The cleanliness comfort and location is excellent. The breakfast is amazing with an excellent view, lot of options in the buffet plus the friendly staff.

The staff at the reception too are very helpful and friendly and Abdul at the concierge was very helpful giving us directions to nearby photo studio n some more places.
Will surely recommend this hotel n will come again. Thank you!
25.08.2025
⭐️⭐️⭐️⭐️⭐️

We had a truly wonderful stay at Carlton Downtown Hotel. From the moment we arrived, the service was warm, welcoming, and genuine. The staff consistently went out of their way to make us feel comfortable and cared for.

A special mention goes to the cleaning team, who went above and beyond to ensure everything was spotless. Ali and Amin (night staff) at reception deserves big credit as well—he was incredibly kind-hearted, always ready to help, and even helped us find a more affordable taxi option. Riphile in the breakfast area was equally fantastic, offering coffee at the table with a big smile and making mornings feel extra special.

The hotel itself is lovely, with fantastic facilities, a family-friendly atmosphere, and staff who genuinely make an effort to provide a memorable experience. We truly enjoyed our time here and would be more than happy to return. ❤️
21.08.2025
Lovely experience at the hotel. I was very well taken care of by Mr. Sobhy, who was polite, attentive, and understanding of my needs. He provided effective solutions with a great attitude. Thank you very much!”
19.08.2025
The service was impeccable, from day one till the time I checked out ... really appreciate the exceptional experienced I do recommend it not only to enjoy what the hotel has to offer but also the facilities around the hotel are also great

Amazing staff we stayed 3 nights at Carlton Hotel and there is only good things to say the staff are lovely the hotel is just wow and the room is clean and spacious.

we would like to thank all the team! Especially ( Ali ) for Concierge for excellent service Thank you again for the warm welcome and to ask if we need anything most friendly and helpful staff ever everything about the hotel was exceptional. We really enjoyed our time there. 😊
10.08.2025
I had a wonderful stay at this hotel! The staff were incredibly welcoming and attentive, making me feel right at home from the moment I arrived. The room was spotless, comfortable, and beautifully maintained, with all the little details that make a stay special. The facilities were top-notch, and the atmosphere was calm and relaxing. I truly enjoyed my time here and would happily return. Highly recommend to anyone looking for comfort, quality, and great service!

All the staff are amazing specially Mr. Subhi thank you all.
26.07.2025
this location is good and staffs are kind and mild mind , facilities are a little old but they're trying to be clean ..
14.07.2025
Always nice to come back to the hotel Great location
Amazing stuff
25.05.2025
It was best place I ever lived on today and the reception employees was so friendly
05.05.2025
Near sky train
01.05.2025
I had a great time here. I booked deluxe room because there was no choice when i booked. And it was big2 bedroom livingroom bathroom kitchen 2bathrooms also they have laundry machine. It is same like apartment.
Breakfast was also so good and you can eat with nice view.
Also it is almost 3-5min from metro station.
They have free shuttle to emirates mall and some places.
If you have plan to go Aquaventure or that jumeraih area you can use free shuttle to emirates mall and take a taxi to your destination.
Receptions at front desk and breakfast restaurant are all so kind.
You can walk to dubai mall like 20or 25minutes. We have walked that distance 3 4times. If you dont want to walk just take a metro to dubai mall station(we didnt know that😅)
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Frequently asked questions about Carlton Downtown Hotel

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 36 minutes to reach to the nearest beach.

Which sights are located near ?

The nearest sights are: Burj Khalifa (1.4 km), The Dubai Fountain (1.6 km) and Jumeirah Beach Hotel (11 km)

Which room categories are available in the ?

You can book Deluxe room, Deluxe Double room, 2 rooms deluxe Suite junior, 2 rooms deluxe Quadruple Suite, 2 rooms deluxe Double Suite, 2 rooms premium Suite, 1 bedroom premium Double Suite, 1 bedroom classic Double Suite, 2 rooms luxury Suite, Luxury Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Carlton Downtown Hotel have a swimming pool?

Yes, Carlton Downtown Hotel has a pool.

Are pets allowed at Carlton Downtown Hotel?

No, pets are not allowed at Carlton Downtown Hotel.

How to get from the closest airport to Carlton Downtown Hotel?

The closest airport is Dubai International Airport, and it is about 13 mins from hotel by car (12.2 km).

What is the cancellation policy for Carlton Downtown Hotel?

The cancellation policy for Carlton Downtown Hotel varies depending on the type of room and booking conditions.

Does Carlton Downtown Hotel offer airport transfer services?

Yes, Carlton Downtown Hotel offers airport transportation for guests. We suggest you call ahead to confirm details.

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