Carlton Palace Hotel
Rooms and prices
Description
Quite compact but cozy rooms decorated in three themes. Good food. Great location – close to shopping malls. When you check takes a Deposit.
Built: 1997
Renovated: 2011
Location: Deira on the street al Maktoum, near the famous clock tower, Dubai Clock Tower. 6 km from the airport Dubai.
Included in the hotel group HABTOOR HOTELS.
Consists of a main 14-storey building.
The hotel features 212 rooms.
Total area: 24,000 m2.
Beach: public sandy 6 km from the hotel (3 coastline). The entrance to the sea sand. On the beach umbrellas, sun beds: free. Beach towels: free of charge (from hotel). Shuttle bus to the beach (the beach Al Mamzar Park, the entrance
paid 1.4$). The beach is 1,7 km away and the municipal beach of Jumeirah Beach Park is 20 km from Entrance of $1.4. On the beach 5* Habtoor Grand Resot & SPA (20 km), paid $22, including umbrellas, chairs). Pool towels, umbrellas, deckchairs: free of charge.
We accept credit cards: Visa, MasterCard, American Express.
Executive Club Services:
- separate reception
- business center (free)
- secretarial services
refreshing drinks and snacks throughout the day
The hotel offers food for Breakfast, half-Board and full-Board Breakfast (06:00 – 10:30) and lunch (12:00 – 15:00) – "buffet" Dinner (19:00 – 24:00) – "buffet" menu. Ice cream and fresh juices round the clock, for a fee, Breakfast buffet.
On the hotel territory: swimming pools: 1 (on the roof), car hire, Parking: Yes, Banquet halls: 1, currency exchange, restaurants: 3, stores (including jewelry), business centre, bus to the city centre (Shuttle to shopping centers), a la carte restaurants: 1, beauty salon, secretarial services (and interpreter), Internet access chargeable, bars: 1, bus to the beach (on the beach 5* Habtoor Grand Resot & SPA (20 km), for a fee, including umbrellas, chairs)
Attractions: free gym, steam room, massage charge, Jacuzzi, sauna for free
For children: children's menu in the restaurant, Babysitting: chargeable, kids pool: outdoor
The distance to the nearest airport is 6 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 2 years old and over stay for AED 157 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in the hotel rooms and is free of charge.
- Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Television in lobby
- Pharmacy
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Common kitchen
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Nightclub
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3630 m. It takes 54 minutes To the beach!
The distance to the sea is 350 meters
Street view
Video: 🏨 Carlton Palace Hotel Review 2022. Dubai, United Arab Emirates
Map
Reviews
Pros:
- excellent location near to metro station
- good breakfast option with Indian dishes
- royal interiors
- pool on the terrace
- welcoming staff
- variety of fruits and food available for breakfast
Cons:
- very old interior. Wear and tear can be seen
- very poor Wi-Fi speed. Keeps disconnecting always
- food taste not so good
Overall a decent 5 star property and a good hotel but can’t expect fully 5 star treatment for the money paid.
It's a real shame for this so called 5 stars hotel giving such a poor service. I think It must be at most 2 stars hotel since I have stayed in many 3 stars hotel far better than this faked 5 stars hotel in Dubai.
Positively, the cost was indeed lower compared to other luxury accommodations in the area. This could make it a viable option for those seeking a 5-star experience on a budget.
On the downside, I noticed a peculiar odor in the rooms, which felt a bit dated in terms of decor and amenities. This aspect could definitely use some attention to elevate the guest experience to true 5-star standards.
Another point of concern was the pool area. Unfortunately, it was under cleaning maintenance throughout my stay, which meant I couldn't enjoy this facility. Regular upkeep is essential, but it would be beneficial for guests if this could be managed in a way that minimizes disruption.
Interaction with the hotel staff, particularly the cleaning crew, was challenging. I found myself having to make extra efforts to ensure my room was cleaned to a satisfactory standard. A more streamlined and guest-focused approach from the housekeeping team would greatly enhance the overall experience.
Lastly, the reception area often seemed to be a hub of guest complaints, which suggests there might be broader issues that need addressing to ensure guest satisfaction.
In summary, while the hotel offers the allure of affordable luxury, there are areas that need improvement. I hope my feedback contributes to enhancing future guests' experiences.
Love the room as well,had issues with the hair dryer technician came and repair it immediately. Will make sure to visit on 2024
Frequently asked questions about Carlton Palace Hotel
How much does it cost to stay at Carlton Palace Hotel?
The cost of living in Carlton Palace Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Carlton Palace Hotel to the nearest beach?
It takes 54 minutes to reach to the nearest beach.
Which sights are located near Carlton Palace Hotel?
The nearest sights are: Burj Khalifa (8 km) and The Dubai Fountain (9 km)
Which room categories are available in the Carlton Palace Hotel?
You can book Superior Double room, Deluxe Double room, Executive Double Club room, Double Junior Suite, Executive Double Suite, Palace Double Suite, Haroon al Rashid Double Suite, Jumeirah Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Carlton Palace Hotel?
Check-in at Carlton Palace Hotel is possible from 14:00, check-out is until 12:00.
