5 star hotels on first line in Dubai City

Overall, our experience was exceptional and will always be memorable. We thoroughly enjoyed the stunning Atlantis hotel and its facilities, with our stay being greatly enhanced by the highly professional staff who impressed us from our first day to the last. Special thanks to Chanel Lorenzo for warmly welcoming us at the lobby and making our stay unforgettable. Her exceptional hospitality, detailed...

We have been lucky enough to travel to Dubai many times over the last 25 years. Although we have stayed at Atlantis before when it first opened we will never return. This hotel has become "commercial" and trying to follow the American way of up selling everything. We opted to upgrade to the drinks package at circa £700 for the week.... Please read into this package as it isn't what it seems. We...

What a magnificent stay we had! I came here with my family (mother, father, husband and 7-year-old son), on a half board basis and we had two rooms next to each other. The rooms are spacious and luxurious with decent views. We arrived late on a Sunday night and were offered room service as the buffets were just closing, amazing service and some of the best food we have ever eaten! The staff at the...

Genuinely THE BEST LEBANESE RESTAURANT IN THE UAE! Everything is super tasty! I really enjoyed my time here. LOVE LOVE LOVE the food. Maksat was amazing during our time at ayamna! He always had a huge smile on his face, very attentive and caring. i felt like i was at home!

The best Lebanese food you can find ever. Not just the food was amazing but the service was beyond amazing. All the foods were served in a very elegant design and beautiful dinnerware. This restaurant deserves to be in a better place than Atlantis The Palm! Everyone was so friendly and welcoming. The operation manager, Radia went above and beyond to make sure we had a great experience. After finishing...

Such a magnificent hotel, befitting its location on The Palm. It was a wonderful experience from the moment we entered till We checked out. It is really amazing in every aspect. It's as though you've entered an opulent and magnificent realm. In particular, the area is great for children. magnificent, huge, and incredibly varied breakfast buffet. Despite the warm and accommodating check-in staff, there...

The meals in the hotel are exceptional. Presentation and taste are a very high standard and the staff are very attentive. Our room was a junior suite. Sensational views and a very spacious room with all amenities. House keeper left glass cleaners next to sunglasses and tidied our phone cables with special ties. Lots of extra care and detail which was lovely. Hotel exceptionally clean Hotel staff could...

Everything was clean and nice a fun place to stay with family and they take great care of the kids. The kuds exploria is amazing. Thebuffe restaurants are really nice as well. Mist of the personal are very friendly.

This hotel is a dream! the location is beautiful. There are many facilities, spa, pool, gym, restaurants and stores. The staff is super friendly and very helpful. I have tried different restaurants and the food was amazing. Perfect! The beds are big and comfortable. the room is huge and the bathroom is beautiful Can't be cleaner Staff is super friendly and polite. They helped with everything, always...

A Top Hotel in Dubai Marina In my opinion, this is the best hotel in Dubai’s Marina area. The location is fantastic, and the staff and services are truly exceptional. Every member of the team went above and beyond to be helpful – if you asked for directions within the hotel, they would personally escort you to your destination, ensuring you were never left feeling lost! The breakfast at Sloane’s...

The hotel was exceptional. The hospitality was world-class, with every staff member demonstrating outstanding customer service. We were thoroughly impressed and will definitely return when visiting Dubai. They went above and beyond by surprising us with a graduation cake for my son, a thoughtful gesture that showed they had remembered a casual mention of the trip being a celebration.

This place has a legendary customer experience. From the moment you walk in the door you will see how much the staff and management care. Breakfast is wonderful and a true 5 star luxury hotel experience. Rooms are modern and updated with a great attention to detail. We were constantly wowed by the little things the hotel did to make us feel welcome. I don’t want to share all the details because...

We visited the bar and unfortunately didn’t stay at the hotel. My new favourite place in Dubai From walking in to the moment we left we felt the most welcome a staff member called Summit was absolutely lovely, with lots of charm and charisma and a lovely young lady at the reception area. They can’t do enough for you. On this particular Night they had called a ladies night where all the ladies can...

Had high expectations, and this place did not disappoint. Great location, superb service all through, especially the little things they did to make my 4 Yr old daughter, who was having a difficult time when we checked in, special and comfortable. They were very generous with an upgrade and our room had stunning views. Loved the fact that we stayed in the marina but could also use the beach at a property...

Grosvenor House is an excellent luxury hotel choice for business travelers visiting Dubai. Its prime location in the Dubai Marina district offers easy access to the financial hub while providing a serene marina setting. Key Highlights - Well-equipped business facilities like meeting rooms and business center - Spacious, elegantly appointed rooms/suites with modern amenities - Array of dining options...

Special shout out to mohin our room cleaner who cleaned our room exceptionally every day and also left our children surprises such as monkey and crocodiles as seen in pictures. He also left some kinder chocolates this was an amazing touch and we had a very excited 3 year old! Overall was an amazing trip and we can’t wait to go back! The staff are so friendly and great with children! A very luxurious...

We spent a week at Jumeirah Beach Hotel and were blown away by the high level of service and helpfulness of the staff. The hotels half board is a choice I would recommend as it enables you to explore many restaurants in the Jumeirah hotel group. Getting to the restaurant was easy enough with the buggy service operated by the hotel, however during peak times there was often a long wait and some rude...

Me and my parents checked in for a staycation and celebrated their wedding anniversary here. The location and views are amazing. Had lots of fun and not to mention the staff went above and beyond for assisting and also making us feel comfortable throughout the stay. Special thanks as well for the management for providing a sweet treat for my parents anniversary. They were so happy to find the cake...

Rooms are nice, but views are outstanding. Toilet is tiny. Service is standard for Dubai, very good. Not much to do around this area, close to Mall Of The Emirates. Lobby is quite busy. Wouldn't recommend if you wanted a peaceful and relaxed holiday. Constant buzz of people.

1. The rooms were clean, very comfortable, and the staff was amazing. 2. They were extremely accommodating and allowed us to check in early at like 10am. 3. I had a wonderful experience at the hotel. Every staff member I encountered were delightful and eager to help! 4. The staff at this property are all great! They all go above and beyond to make your stay comfortable.

It’s nice experience all together. Loved the beach with the burj Al Arab view in front of us. Very calm and quiet place with luxury overloaded. Loved the open garden restaurant buffet, would love to visit again.

We're nearing the end of our stay, but just wanted to thank and commend the staff for their super personable and welcoming skills and personalities. You truly feel so comforted at this hotel, I simply cannot thank everyone enough. Thank you Vinod for being so on it during breakfast, keeping up with clearing our table and making our hot drinks. Also the rest of the waiting staff who I never caught the...

We had the pleasure of staying at Dukes the Palm a Royal Hideaway Hotel recently, and i must say the breakfast experience was exceptional. The variety of food offered each morning was impressive, catering to a wide range of tastes. The highlight for us was Chef Khadija, who made our eggs every morning with a warm and welcoming smile. Her attention to detail and the effort she put into preparing our...

Enjoyable experience at Dukes the Palm. Very nice infinity pool and lazy river. Good air conditioned beach bar/restaurant. Hospitality, concierge and security were all very helpful (Lopchan from security team was very kind and helpful). Food was of a generally high quality. Apart from BBQ night, each of the other night themes were on-point. Good bedroom (executive studio) with nice little kitchen....

I recently had the pleasure of enjoying the breakfast buffet at Dukes Hotel, and it was truly a delightful experience. The buffet was enormous, offering a wide range of varieties from around the world. From freshly baked pastries to savory dishes, there was something to satisfy every palate. The staff was incredibly lovely and attentive, especially Ya Min, who went above and beyond to ensure our experience...

Thank you for a wonderful week! There was a great variety of food at breakfast time. The pool facilities are fantastic. The staff in the hotel always go out of their way and nothing is too much to ask. We also had a fantastic cleaner called Kelvin, who made sure our room was immaculate everyday. Quite possibly one of the best cleaners the world has!!! Thanks again 😊

We stayed here for a week and the service was great. We had some mishaps with our room but these were swiftly rectified once we brought it to the attention of the hotel staff. The room maintenance carried out by Min B was exceptional. His attention to detail is very good ( to the point where we could tell the difference on one of the days he was off) The food was great with variety of choices daily...

During our stay, we encountered a few notable points. The hotel, located next to the festival mall, offers excellent presentation, room service, and incredible views. The staff provided great service. However, the bell service for luggage was subpar. Additionally, it is imperative that both doors be automatic to open and close, as it is highly inconvenient when you have luggage and no one to assist...

PLANET TREKKERS - Our daughter's favorite hang-out during our hotel stay was at Planet Trekkers. This Kids Club offers lot of enjoyable activities for kids. Melanie and Patricia were so friendly and accommodating with the kids. Both were so attentive. Face painting was beautifully done by Patricia and Melanie was so organized. They know how to look after the kids with proper care. Thanks to Planet...

I stayed with friends since we were attending a weekend event in DFC. The staff and service were amazing. The only thing is I just wish they would update a bit of the bathroom, not a fan of the layout of the bathroom door as we all had trouble closing and locking (it was like cabinet type), and could use a hand bidet for the toilet as most hotels & apartments now have. I did enjoy breakfast, lots of...

Stay was excellent. Best thing about it was the lady at the front desk - Georgina. So kind to have a given us a super early check in and complimentary breakfast. She was amazing. Staff were generally really excellent. They were constantly friendly and always seemed eager to help. Room was as you would expect from a 5 star hotel.

A wonderful hotel in Festival City Dubai. This is a chic and beautiful hotel. From the entrance Lobby, through the Anise restaurant up to the executive lounge and bedrooms this place oozes class. The decor is very stylish and the staff are very attentive and friendly. Peter who works in the Executive Lounge is a great asset to the hotel, very attentive and professional. The pool area has breathtaking...

Great hotel but most of all the staff✨everyone is extremely kind and professional. This hotel offers great activities and facilities for everyone in the family. We appreciate everyone who made our stay pleasant every time we came to Dubai.

We have noticed some issues, about the ongoing construction and other items about the service. Hearing that, the Hotel (Mr Randy) immediately reacted, this approach is very customer orientated and appreciated. The staff is nice, well focused on the demand of the guests!

We spent a day at the wonderful Al Habtoor Grand Resort and loved the ambience of the hotel. A special thank you to Ahmed (The Coffee connoisseur) who took such great care of us with his amazing selection of coffee and dates. The coffee shop served amazing treats and the service by Ahmed was outstanding.

I had my wedding at Al Habtoor Grand Resort, and it was truly a magical experience. The hotel is top-notch, with excellent facilities and a wonderful ambiance. The staff, especially Victoria, went above and beyond to make our special day perfect. Victoria's attention to detail and friendly demeanor made a significant difference. I highly recommend Al Habtoor Grand Resort for any event; they truly know...

One of Dubai old hotels that have been renovated through years It has the longer stretch in the marina jbr area Big variety of restaurants and bars Beach side is nice but a bit noisy with the zero gravity bar playing music non stop on the weekend. The pool is average size Rooms are nicely decorated with beautiful views of the marina / sea / harbour

Stayed here with my family in April 2021, and it was a great experience! We loved the pool, water slides, and beach. The service was great, and when we expressed concerns about the buffet breakfast due to COVID, the staff took us to a special private dining room on the club floor and served us breakfast there. Amazing!

From the beach to the moon and towers, the hotel was simply amazing! The staff were incredibly attentive and accommodating, making our experience truly memorable. The breathtaking views, impeccable service, and luxurious amenities exceeded all expectations. Highly recommend this hotel to anyone seeking a perfect getaway

I was very impressed by the hotel but mainly Vinith, he would ensure our room was deep cleaned every day. We had interconnecting rooms for me, my wife, kids, mum and sister and so the room would get really messy and dirty but he would arrange the cleaning times around our schedule and make sure the room was cleaned and nothing was missed. Really happy with his service, keep up the great work!!

We stayed in this hotel last week for 4 nights. Lovely clean hotel with amazing views. Great location Staff can't do enough for you and have fantastic customer service. Amazing delicious breakfast. I would give this hotel 11 out of 10 if I could. Highly recommend staying here !

Great hotel with prime location and good sea view. The spacious rooms are elegantly decorated, offering a comfortable retreat after a day of exploring the nearby attractions. Guests can enjoy delicious meals at the on-site restaurant, which features a diverse menu of local and international cuisine. The hotel's friendly staff are always ready to assist with any requests or recommendations for activities...

Overall stay was faultless. Check in was smooth and since we had an early flight we were able to check in to our room without having to leave luggage in reception and come back later. Room cleaning staff madhu was top notch ensuring we had everything we needed at all times. Cake was provided on our birthday which was also a nice little extra. Location was brilliant with everything we need around us...

The check in process was quick and wonderful and the gentleman explained everything we needed to know. The room was spacious and clean and our soft drinks were free in the minibar which was a pleasant surprise. We received a cake given it was our anniversary and a nice amenities pack. They appreciated we had kids so let us check in early and are letting us check out late which is kind. The executive...

We stayed here for 5 nights for our honeymoon. The hotel is in a lovely location so easy access everywhere. The food and breakfast is also lovely quite a lot of variety to choose from. However, the rooms are relatively small. Our special thanks goes to Maneno Ali who always greeted us with an exceptional smile. We really appreciated you during our stay.

Location is amazing ! The hotel itself is beautiful , loved the remodelled lobby and the rooms . Beautiful shops inside . Breakfast was very fresh and delicious , have varieties for everyone . The beds are very comfortable. Rooms are very clean . The management is very helpful and do everything to help their guest to feel great . Overall very good vibe in the hotel . We will be back

Beautiful property in Dubai. I stayed for a night on my way from Saudi Arabia to Canada. The property is classy and well maintained. On the other hand the front desk staff runs around like headless chicken and mess things up. We asked to extend out room for another day but they messed up the booking. Next day they asked us to check out. Anyway sorted the issue and left the hotel at 9pm after paying...

Really enjoyed the experience Rooms, outdoor swimming pool and specially the spa free access to indoor swimming pool, snow room, sauna. I would recommend to take half board as all restaurants are far from the hotel Breakfast is amazing. Overall, I gave them few points and they took into consideration Would love to try this experience again nshallah

Amazing hotel. Exceptional staff, very friendly and courteous. Don't only direct you to where you need to go but usher you as well. Very upmarket and schik. Club lounge is stunning with some snacks and free drinks if you take the club lounge package when you book. Very well worth the price. Clean rooms and a very clean hotel all together. Awesome pools for parents and children. Stunning decor and...

Spent a few nights with my girlfriend in this amazing Hotel. From the kindness of the staff and the amazing hotel facilities I can say that our stay was memorable. Great breakfast buffet. Very quite private beach and the pool was the perfect spot to lay down and relax. Must visit also the Ottoman SPA. We will definitely come back :)

📍Great location. 🌊 You get a perfect view of the ocean. The breeze at night from the balcony is really nice. ❤️ The hospitality from the employees is top notch. They’re super helpful from the moment you get out of your vehicle to every step of the way until you leave the hotel. The rooms can be updated a bit to make it more modern. 🧖‍♂️The spa area has free services like snow room, hot steam room...

I would give this hotel 6* if I could. It's an incredible hotel with Ottoman themed decor giving a truly Arabic flair and character. The restaurants were top quality and the spa was by far the best we have visited. Though what sets this hotel apart is the service and the attention to detail they have with the guest experience, we genuinely felt like royalty the way we were treated - a massive thank...

Unbelievable hotel with attentive staff who couldn’t do more for you. The staff in the azure beach club made our time so enjoyable. Housekeeping went above and beyond. Could not recommend this hotel enough!! Thank you for making your holiday so amazing. We will be back to stay here again.

Wonderful hotel. We vacationed here at the end of May. The sea water was the perfect temperature. Beach with a gentle entrance to the water and soft sand. I recommend taking half board. The food is amazing, a huge selection for both breakfast and dinner. Many thanks to Yuri for his help on any, even minor issues, he made us feel like special guests

I recently had the pleasure of staying at Rixos Hotel and it was an absolutely fantastic experience! The highlight of our stay was the beach and pool area—both were pristine and incredibly relaxing. The beach was clean and the pool area had plenty of comfortable loungers with attentive staff always on hand to assist. The location of the hotel is perfect, offering stunning views and easy access to...

Went for day at the pool. Amazing service from everyone. Beautiful pool area that caters for everyone. We opted for the adult pool,was double the price...this is a bit excessive. Service was good here. Food and drinks were deducted from the access price,which made the day affordable and enjoyable. My wife had free breakfast and 5 drinks free...bargain. Really enjoyed our day

Nice check in, very friendly staff. Good size room with sea view. Shower quality is so so, water takes a long time to get hot and the water pressure not strong enough. House keeping is great Ali took really good care of us and the room. Great pool area very big. Very nice beach. The beach beds are really uncomfortable this was a big negative. Beach staff are very nice. One negative is driving into...

Decent hotel but I expected it to be better honestly. Not recommended for families or those who want to relax and enjoy a calming vacation environment. Almost every night they have some kind of wild party with drunk people making fools out of themselves all over the hotel lobby and the hotel entrance. Not a pretty scene to be honest.

Over the past six months, I've had the pleasure of working with Richie at the Fairmont The Palm Gym for personal training sessions three times a week. Richie has developed a comprehensive weight training program for me, focusing on both upper and lower body splits. His expertise extends beyond the gym, as he's also provided invaluable guidance on optimizing my nutrition and designed a practical training...

My family and I stayed at this hotel for three nights, and our experience was exceptional from start to finish. Upon checking in, I noticed it was a bit busy, so I had to wait in line for a few minutes. While standing there, a gentleman who works at the hotel noticed me and initiated a friendly conversation. His approach was genuine, not just a distraction from the wait, which, by the way, was no longer...

I had a wonderful weekend stay at Fairmont The Palm with my family. The hotel's location on the iconic Palm Jumeirah offers stunning views and a convenient beach access. Our room was spacious and clean, providing a comfortable and relaxing environment. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. We enjoyed a variety of delicious dining options...

First time staying here, and it won't be the last! We have already booked to go back next year. We had a brilliant stay here, and the service is amazing. Once we arrived, they took our bags and took them up to our room whilst we checked in. It was a late check-in ( 2am ). The lady behind the desk asked us if we wanted room service worth 190 dirham because we missed our evening meal, which was a nice...

It is a really nice hotel, with nice, specious rooms, nice pool area, and nice facilities. It is good for families and singles also, there is "adults only" pool, plus different family pools. The beach is also nice. There is a West Palm walkway next to it, which is great during the night. Food is delicious. The only thing I personally didn't like is an atmosphere in the restaurant which was very formal...

We stayed at the Fairmont earlier this month for a week. We arrived earlier than the official check in time. Although our room wasn't ready, we were given an upgraded room as an apology for our wait- the suite was enormous with a very spacious balcony, huge living space and bedroom! ALL of the staff were brilliant, especially in the Gold Lounge- definitely upgrading to this! The food was always fresh...

Best location on the Palm Island! Great variety of everything, especially fruit and veggies and seafood The rooms are modern, stylish, clean and very spacious. As it was my mother’s birthday, we got a complimentary upgrade to Penthouse which was unbelievable. We would like to thank all the hotel team and especially Raviz for making our stay so special! The hotel and the rooms are very clean. Room service...

Great service, amazing food, helpful staff. Cleaning could be a little bit better and no turn down service was made. Overall very good though Great food

I would like to thank Abdulraman,the receptionist guy for his exceptional service. He greeted us warmly and were incredibly helpful throughout our visit. His professionalism and friendly demeanor made a positive impact and significantly enhanced our experience. Thank you for your outstanding hospitality!

My second stay in less than 12 months did not disappoint - I visited in September last year with my two older children - and returned again in July 2024 with all the family . My wife and younger daughter with us this time, experienced for themselves the luxurious hotel, wonderful pool area, great customer service and the amazing food! The staff cannot do enough for you, restaurant staff are responsive...

Raffles, the Palm is a grand hotel located in Palm Jumeirah, the spectacular artificial island of Dubai. The hotel offers easy access and stunning views of Dubai's skyscrapers at the heart of the city. The hotel's spacious, stylish, and comfortable rooms, along with its ornate halls and welcoming staff, ensure a luxurious experience. The impeccable services, diverse food options, and divine dishes...

We had an exceptional stay at this hotel! The room was immaculate, the service was top-notch, and the facilities were excellent. We chose the half board option and loved the variety, especially at the buffet. The option to dine at an Italian or Japanese restaurant was a nice touch. Overall, a fantastic experience. We thoroughly enjoyed our stay!

Spending a day at Raffles The Palm Hotel was amazing. The hotel looks beautiful and the gardens are lovely. The pool and private beach were very clean and perfect for relaxing. Lunch at the hotel was delicious. The service was great, with friendly staff making sure we had everything we needed. Everyone at the hotel was nice and helpful. A day at Raffles The Palm is perfect if you want to relax and...

Stayed with my family at Raffles on the Palm in April-24. Two kids aged 2 and 4. I’ve stayed at a lot of hotels that claim to be 5 stars but in my experience they rarely meet what you expect to be first class service. Raffles is true to its 5 star status. The service, staff, food, accommodation and facilities are excellent. After a scary altercation with my son at the swimming pool early in the vacation...

stayed at stella for five days, this also included breakfast and dinner! upon arrival the staff were happy to check us in early with out extra charge. the food is fresh, and there is variety, some days are better than others for dinner. the salad options in particular are exceptional. the decor, the pool and amenities (gym) are not off five star standard, more four star. The service from staff is...

Nice location, staff are mostly friendly, the location is amazing but as in all Marina hotels, the entry is crowded. The pools are nice but a bit small, the food is average, the room are renovated and nice but not super. The overall value for money is good.

I booked this hotel for the second time because I already lived here in March 2024. I really liked the hotel itself, the staff and the hotel restaurant. The food is very tasty and there is a large selection of dishes. this time I was able to visit the Orphic bar at the hotel. Many thanks to the bar staff Aicholpon and Ali for the delicious cocktails, attention and positive mood and high level of service...

The old outdated lighting and air-condition panel on the side of the bed was too small to see and control. The shower was great. Overall compared to real 5 star hotels I would say this is a 4 star hotel. The pool is next to a run down working class community.

Even if it’s well located in Dubai Marina, this is a very old hotel that does not deserve the 5 stars rank. The room was very small (vs other hotels in Dubai) but the bathroom was nice. The swimming pool is not adapted to the potential number of guests. The breakfast is the worst disappointment. Each Morning, burnt pastries and disgusting cappuccino in a crowded and noisy restaurant. The only smiling...

Overall a good stay at this hotel. Really busy and chaotic reception and lobby area at all times. They really need a better luggage storage / holding system and location, it made the checking in/out process quite stressful. Rooms were super big, well equipped and with comfy beds. Bathrooms were really clean and again very big. Breakfast buffet was another sign of chaos, it just felt like the hotel...

As an overall experience, we had a wonderful stay at the Al Naseem. The hotel, its facilities and all the staff were excellent. The Family Suite was very spacious, very clean and the 2 bathrooms made a big difference. There are numerous restaurants throughout the hotel complex offering a variety of cuisines and we were not disappointed by any we visited. The beach area was maintained to the highest...

I am travelling a lot and i can easily say that it is the best hotel i have ever seen so far! I highly recommend this place for the best memories.

Had a wonderful family holiday here. My youngest had a lovely birthday surprise on her birthday which helped to make her day special. The service is first class here, the butler service that came with our suite was particularly helpful and made our stay very comfortable. Highly recommended hotel.

Returned from another fantastic stay in Al Naseem in July this year. From the moment we arrived until the departure, everyone made us feel so welcome again, a true home-away-from-home feeling. The wonderful Zsofia and Feroz met us and greeted us taking us to our room. So great to see familiar lovely faces from last year. The rooms are incredibly clean, the house keeping is doing such a fab job every...

Perfection. The Al Naseem is an amazing Jumeirah resort. We would highly recommend this hotel. Our stay was fault-less; the food, service, ambience, cleanliness, rooms, attention to detail - just superb. Cannot wait to return!

Gorgeous sunny Dubai Just returning from a 8 night stay with our young family. Overall al naseem was a beautiful hotel, rooms were very spacious. Breakfast and the staff there were lovely. In comparison to other Jumeriah hotels we have stayed at I found the reception staff/housekeeping not as attentive. Nice kids club and pools. Buggy service around the resort was on point never waited too long. Wild...

Wow what an amazing hotel in every way, we arrived at 3am and the reception staff were so helpful and kind. They upgraded us to a suite which was out of this world. All the pools were fantastic and not overcrowded with people. We had dinner twice at the hotel, the rooftop bar and restaurant had the best food I have tasted in Dubai, the next day we had dinner in the hotel restuarant which was just as...

Our six-night stay at W Dubai - The Palm was exceptional. The service was impeccable, and the culinary offerings exceeded our expectations. From start to finish, every aspect of our experience was top-notch, making it a memorable stay. The hotel, amenties the view and everything in between was remarkable. One of the best hotels we had stayed so far ❤️

I thoroughly enjoyed my stay at W hotel. The rooms were clean and comfortable, the service was excellent, and the luxurious facilities exceeded my expectations. The staff member, Sofiane, provided exceptional and courteous service that made my experience even more memorable. I highly recommend this hotel for anyone seeking a luxurious and comfortable stay.

Had a GREAT time. Rooms are spacious. True definition of luxury and pampering. We got an upgrade because it was our first time, which we really appreciated. They have an adult pool and family pool. Breakfast was beyond amazing, so many choices and super fresh. Loved the fact that breakfast was until 11:45 which gave us the opportunity to sleep in. Staff is great and friendly. You can rent cabanas on...

What an awesome experience we had at W Dubai The Palm. We were treated like VIP from the moment we set our foot out our car. The friendly staff and hospitality was out of this world. They made our stay extra special… we celebrated our wedding anniversary and had such a pleasant stay. The swimming pools are next level and the rooms are high tech and very trendy. The spa and massage was VERY calming...

You will feel very comfortable and relieved once you choose this hotel for your holidays.. We went there for our birthday celebrations and as soon as we arrived we had a great time. From the ambassadors at the entrance to the reception they were all formidable. Our biggest thanks goes to the legendary Elijah the manager in charge throughout our accommodation. We will never stop thanking him because...

Warm welcome at entrance, staff service is very good. Smart uniform! They keep on eye on each table, used plates cleared on time and anticipated the needs of us! Great keep it up👍 The room allocation was very good. Thank you to Javid had a nice arrangement. Nice birthday cake ballon arrangement for my son, he enjoyed very well! Only suggestion is the color of room is too dark The service staff during...

Hotel charged security deposit of AED 500 per room which I haven’t received it yet. Hotel staff told that it would be returned in 3 working days however after 10 working days I’m still awaiting my refund.

The sockets from both sides of the bed did not work at all, we called them to fix but they just gave us a not-working-plug after an hr, then we called again before we went out and we came back, we saw another plug left on desk which wasn’t working as well, basically we called everyday to ask for the sockets fix but they never came to fix at all so we gave up calling !! We went to Japanese restaurant...

Excellent hotel, at the end of the palm, not far from Atlantis (we walked!) Would definitely return Amazing buffet, highly recommended Clean and comfortable. Amazing views Lovely and clean. Excellent staff, all polite and super helpful

On the palm . Very quiet. Very nice layout Close to the Atlantis park Amazing breakfast. All the food ( buffet and beach is truly nice ) And for some amazing experience try the akira back ! We had the marvelous suit that I highly recommend !

The hotel is purely maintained. Rooms are not cleaned up and the pool area as well. Asked a few times to clean my room. They did not cleaned it until 20:30. Lucky there was a problem with the ac so we changed room otherwise I don’t know if it would have been cleaned. The beach area is a mess.

Ahmed provided excellent service during our meal. Everything went smoothly, with prompt attention and a friendly attitude. No issues at all—just a great experience from start to finish. Highly recommended!

I love the breakfast here, great views from the terrace. Gym is small, but has decent equipment. I stayed in their apartment type rooms and they are really convenient.

Very happy with the stay, the reception is service minded and solution oriented, as well as flexible when it comes to guests needs. The rooms are well taken care of and cleaned. The staff overall is very professional. The breakfast area has friendly staff and I would like to point out Ahmed who went above and beyond in service and friendliness. Thank you.

Overall I loved my experience, breakfast was a highlight for me because of the many options we were given that were included in the buffet. We had a waiter named Nisam for 2/3 days we stayed and he was so attentive and helpful. He kept my drinks refilled and even recommended I intake vitamin C and if I forgot to grab something from the buffet, he didn’t tell me where I could find it, he went to get...

Our stay was excellent. The check in process was lovely, the lady was very efficient and nice, the rooms were sparkly clean, spacious, imaculate with all sorts of amenities. We asked for late check out and they were very accommodating with us. The pool was lovely and the guys working there always made sure we have out fresh detox water by our side. The hotel underwent some construction so they gave...

The overall hotel experience was outstanding. Special thanks to Giuzel, who was extremely friendly and made my stay even better by upgrading me to a suite and providing a free drinks voucher at check-in. Her exceptional hospitality contributed to a first-class experience throughout my stay. I also had breakfast at the Accents restaurant. The service was attentive, with Ahmed providing helpful assistance...

for some reason they took our bathrobes during cleaning and did not return them. rested without them all week.

Fantastic hotel. Great staff, amazing rooms, and a up beat energetic vibe. I would like to thank all of the staff for making us feel extremely welcome since the moment we arrived. Anthony, and other colleagues, reception folks, Rashim working in the downstairs bar, are top notch staff who provide a very welcoming experience. This is my second time here and can truly say this hotel is world class. Thank...

Amazing hotel choice for party goers or even honeymooning couples. It's a fairly new hotel and although there's a few construction work going on around the hotel is in a prime location: The Dubai Marina. Private beaches, plenty restaurants nearby and easy drive to the Dubai Mall (25min by car) and airport (35min by car). The hotel design is magnificent, modern and sexy. The facilities are amazing...

I had an amazing time at the W Hotel. From the moment I stepped in, the service was on point, and everyone was super friendly. They really went the extra mile to make sure I had a great stay. The room was spotless and looked straight out of a magazine. And let me tell you about the facilities—they were fantastic! If you're looking to relax and sip on some tasty cocktails, Ginger Moon Bar by the pool...

The W gave us an unbelievable and unforgettable experience! Honestly, we could not have had a better stay in Dubai! This hotel is perfect! We had the pleasure of meeting Rosy, Anthony and Ashod during our stay, and honestly, people like them are hard to find! We had the best time. Thank you, we look forward to coming back very soon! Also, it's a kids-free hotel so it was very luxurious, quiet and...

This is an incredible hotel with amazing views from the rooms. The service from the hotel staff is amazing and they really cannot do enough for you. The only slight knock is the service we received from Ginger Moon was poor at times. We placed orders for drinks that never turned up and felt ignored a lot of the time. However, this didn't put us off the hotel at all. If we ever go back to Dubai we will...

I stayed in so many hotels around the world This one is by far the BEST If you want a special gateway in an adult only hotel where you will be pampered 24/7 then this is your destination The pool is a really nice the only dowside that it’s not at the same level of the beach so you have to make up your mind pool or beach The room are exclusively designed with a lot of care to the tiniest details. They...

"Great experience at Crowne Plaza Festival City Hotel! Friendly staff, comfortable rooms, and excellent location. Special thanks to Mr. Mohsin for his warm hospitality. Highly recommended!" Fantastic stay! The hotel exceeded our expectations with its modern amenities, comfortable rooms, and exceptional customer service. The staff were friendly and helpful, making us feel right at home. The location...

We stayed for a total of 5 nights and it was fantastic. We checked-in around 12 midnight and it was so smooth. We’re so tired from a long flight but Ms. CM welcomed us very warmly. From the concierge, front desk, housekeeping and restaurant staff they are very approachable and helpful and would go out their way to look for something small that I dropped. I would definitely stay again on our next visit...

What an amazing experience, right from location, water front, exceptional service, amazing rooms and amenities, and proximity to mall and plenty to do indoor. I stayed in three different hotels in recent times and this is by far the best. The only issue I have is with the new design of half showers in the bathrooms. Not sure whose idea was that, it was a bad one! Water just goes off on to the floor...

A highly recommendable hotel. We enjoyed every minute spent there. The rooms were clean, spotless and spacious. Very great, and attentive staff, who worked above and beyond to make sure we had a pleasant stay and no complaints. And y’all surely made my birthday a very memorable one. Thank you for having us at Crowne Plaza, we’ll definitely call again.

I recently had a wonderful experience staying at this hotel. Everything was perfect, and I highly recommend booking the rooms that include dinner. The dinner was simply amazing. The staff were incredibly kind and attentive, going above and beyond to ensure a pleasant stay. I requested a birthday cake for my son's birthday, and they crafted a beautifully designed cake adorned with fruits, chocolates...

We had an incredible experience at Crowne Plaza in Dubai Festival City. From the moment we arrived, the reception staff, including CM, Islam, and Aimee, made us feel genuinely welcomed. They were not only friendly but also extremely helpful, guiding us thoroughly through the hotel's amenities and services. Their attention to detail and proactive approach to guest satisfaction significantly enhanced...

Exceptional Luxury and Service at The Ritz-Carlton, DubaiI recently had the pleasure of staying at The Ritz-Carlton, Dubai, and it was an outstanding experience from start to finish. The hotel’s prime location in the heart of Dubai Marina provides stunning views and convenient access to local attractions.From the moment I arrived, the service was impeccable. The staff was attentive, professional, and...

The Ritz-Carlton Dubai offers exceptional service, luxurious decor, and a beautiful beachfront location. The rooms are spacious and comfortable, with stunning views. The hotel features diverse dining options, a rejuvenating spa, and a serene ambiance perfect for relaxation. Its prime location makes it ideal for exploring Dubai, making it an excellent choice for a luxurious getaway. Highly recommended

It was a wonderful week spent here. The amenities are top class and well maintained. I especially enjoyed having a well equipped gym whilst on vacation, along with a great spa. The staff are friendly and very attentive, which made the experience even better. We will definitely be back.

The Ritz Carlton provides exceptional and extraordinary service. We thoroughly enjoyed everything about our stay! The food was delicious and each meal was carefully crafted. The food was so fresh and I was elated that they had several vegan options to choose from. The spa was just pure bliss! I worked out in the gym and then went to the steam room. The amenities were sanitized and clean, which I...

I don't know where to start. From the time we checked in to the last night it was fabulous. The breakfast is fresh and beautiful with really lovely chefs and the service staff. The outside gardens and swimming pools are magical. Dining at night is such a pleasure. Very good choice of restaurants. We met an exceptional man who happened to be the Head chef.....wow something really special (yes I mean...

Our vacation at the Ritz-Carlton was a wonderful experience from A-Z. The staff was always very friendly and accommodating. The rooms absolutely top notch, you feel like you are at home in the rooms. The variety of food options was enormous, this by the rich buffet and the restaurants which are included in the half board. came to enjoy to the fullest, by the variety which was offered. Subsequently...

Overall we had a great experience staying at Anantara. The staff were friendly, service was very good and the food served at any establishment we tried was very good. Room service was great, attended to everyday and turned down in the evening. Rooms and facilities were standard, but they were spacious. The bathroom and shower could do with updating to 5 star standard. Location wise it's a long way...

We had a really enjoyable stay. We were in a family chalet; great set up for the kids downstairs and the adults upstairs with direct access to the pool. Food at the Beach House restaurant was fantastic with lovely staff (shout out to May who was very patient, warm and welcoming). We were able to enjoy our meal and enjoy the beachfront. The kids (and parents) had a great time at the kids club and teens...

Tonight we shared a meal at the Beach House. WOW - it was beautiful. Amazing food with an amazing setting. Lucas, our server, was very attentive and made sure we were getting everything we needed. I would also like to thank Brodie’s for his outstanding restaurant. Everything was perfect. Lucas is a credit to the restaurant - we will definitely be back. Thank you The Beach House Anantara, The Palm,...

I recently celebrated my birthday at Anantara The Palm and received exceptional service from Allan. His sweet and caring nature, along with his attention to detail, truly stood out. Interestingly, Allan and I share the same birthday! The surprise cake and room decor were delightful touches that made our stay even more memorable. The water villa was luxurious and comfortable, and the breakfast was outstanding...

Lovely hotel. Extremely friendly and helpful staff. They were so friendly to our the children in addition. Nothing was too much trouble. The hotel is in a quiet part of the Palm, which was a nice retreat from the bustle of downtown Dubai. The lagoons were exceptional for a dip straight from the room. The food was amazing in all Restaurants and it had excellent service. Would definitely recommend to...

A wonderful time from start to finish. Had many lovely meals at The Beach House. We met the waiter called Abesh who was a very attentive host catering for all of our needs. Would highly recommend!

We would like to thank Mr. Shanu and Mr. Harish, as well as the staff and chef, who were incredibly accommodating and attentive, ensuring that everything ran smoothly from start to finish. We had the pleasure of hosting our event at Westin Hotel on July 21, 2024, and it was a fantastic experience. The food was excellent, and the venue was clean, comfortable, and well-equipped to meet all our needs...

Best hotel i have ever stayed in Dubai. The staff are very cooperative and attentive. I will never forget the very nice gesture from the receptionist who asked during the check in if the stay was for business or pleasure and I told him it was for my anniversary. We were surprised the same day with a complimentary cake and a very nice congratulations message from the hotel management. Thank you for...

Myself and the family stayed for 10 nights. Hotel was absolutely stunning, great service all round and food simply incredible. Extremely child friendly hotel and simply happy to go above and beyond at all times. I will be returning soon no doubt and thank you. My family had the most magical time I could have ever hoped for.

Nice outdoor pools and changing facilities and showers. Long walk to the adult only pool, ao they provided a man with a golf buggy to transport us. Loungers were really comfortable, pool was chilled and really helped cool down. Music was a little loud, would have been nice to not have it on for some of the time.

The hotel has a majestic ambience that reflects its luxurious past, although it is now showing its age. The food experience is delightful, and the hotel offers numerous activities for children. The kids club is spacious but in need of renovation. Additionally, the water amenities, including slides and a wave pool, are enjoyable for families. However, the beach area is looking at some construction...

My favourite hotel in Dubai. It is quite calm near everything and it's just exquisitely decorated. It has some very nice venues near the lobby as well

Right on the beach front, close to lovely attractions without being too loud Fantastic meals in a la carte restaurants bed was comfy, room quiet, large in size, lovely in decor and very clean. some rooms have no balcony which is a shame, but we got moved after the first night superb, one of the cleanest and best presented hotels in dubai. incredible for kids Very helpful polite staff

I love it there everything is perfect! Breakfast is AMAZING! Pool bar has the most amazing Burrata. All other restaurants are also nice