5 star hotels on first line in Dubai City

I definitely have no complaints. The quality is exceptional. The staff is friendly, and cleanliness is at an incredible level everywhere. The view from the room of the palm tree is outstanding, and we were in the Imperial Club, which truly has everything you could need. It's also great because the dining experience is more serene; even though the selection may be slightly limited, there’s still plenty...

I visited twice on this visit. Once to a Gala and the other to brunch. Our group was approximately 450 people. The gala was very elegant, and there was a variety of food. I do wish the dance floor was bigger but I understand due to the size of our group. The brunch was a vibe! The other times I visited Dubai I skipped the brunch because I'm not a big drinker. However, it's more than just that. The...

What an amazing restaurant to have our final dinner at in Dubai. It was by far the most tasty meal we had on our stay. The salads were exceptional with plenty of taste. My kids absolutely loved the chicken soup.

The best hotel we have ever stayed at. I cannot fault a single thing, the staff from the receptionist right down to the security were welcoming and hospitable. They really made you feel at home. Thank you for the best stay. The room definitely lives up to its expectations, the bath was huge, the bed was huge. We booked a king room and they gave a separate cot for our child. Look forward to visiting...

I had the incredible experience of being part of an event held in the ballroom at Atlantis, The Palm, and it was nothing short of spectacular! It was my first time visiting the hotel, and I was blown away by the attention to detail. The ocean and aqua theme flows seamlessly through every part of the hotel, creating an atmosphere that is both luxurious and mesmerizing. The ballroom was beautiful, spacious...

Recently visited twice during our holiday at Atlantis, and both times were amazing! The food was delicious, as the service was incredible. A special mention to Reda, who looked after us during both of our visits and was extremely helpful and kind, with some lovely food recommendations and leaving drinks for our last night, along with a special honeymoon dessert. Thank you!

A Top Hotel in Dubai Marina In my opinion, this is the best hotel in Dubai’s Marina area. The location is fantastic, and the staff and services are truly exceptional. Every member of the team went above and beyond to be helpful – if you asked for directions within the hotel, they would personally escort you to your destination, ensuring you were never left feeling lost! The breakfast at Sloane’s...

The hotel was exceptional. The hospitality was world-class, with every staff member demonstrating outstanding customer service. We were thoroughly impressed and will definitely return when visiting Dubai. They went above and beyond by surprising us with a graduation cake for my son, a thoughtful gesture that showed they had remembered a casual mention of the trip being a celebration.

This place has a legendary customer experience. From the moment you walk in the door you will see how much the staff and management care. Breakfast is wonderful and a true 5 star luxury hotel experience. Rooms are modern and updated with a great attention to detail. We were constantly wowed by the little things the hotel did to make us feel welcome. I don’t want to share all the details because...

We visited the bar and unfortunately didn’t stay at the hotel. My new favourite place in Dubai From walking in to the moment we left we felt the most welcome a staff member called Summit was absolutely lovely, with lots of charm and charisma and a lovely young lady at the reception area. They can’t do enough for you. On this particular Night they had called a ladies night where all the ladies can...

Had high expectations, and this place did not disappoint. Great location, superb service all through, especially the little things they did to make my 4 Yr old daughter, who was having a difficult time when we checked in, special and comfortable. They were very generous with an upgrade and our room had stunning views. Loved the fact that we stayed in the marina but could also use the beach at a property...

Grosvenor House is an excellent luxury hotel choice for business travelers visiting Dubai. Its prime location in the Dubai Marina district offers easy access to the financial hub while providing a serene marina setting. Key Highlights - Well-equipped business facilities like meeting rooms and business center - Spacious, elegantly appointed rooms/suites with modern amenities - Array of dining options...

We had a fabulous week at Jumeirah Beach Hotel, it's the perfect destination for families. The service provided and amount of staff were brilliant, everyone was super friendly and nothing was too much to ask. The pool areas were lovely with life-jackets and a dedicated kids pool, there can't be many hotels that have a free waterpark this size on the doorstep either! The beach was stunning with great...

I CANNOT RAVE ABOUT THIS HOTEL ENOUGH. From the moment we checked in until we checked out. Every staff was helpful and lovely. Everyone we had the chance to have a conversation with was very friendly. Big thanks to PAUL the receptionist, BUDDHA, KEVIN, NASSER and everyone else who had made our trip so unforgettable. You guys are doing such a great job. I really hope I can come again soon and say hi...

Stayed here for a week with my family. Great for children, kids club was amazing. Hotel room was large clean and had the best views. Hotel stay were all lovely and kept our room super clean during our whole stay . Pools were great but kids pool was cold ( time of year and it not getting the most of sunshine) Food was lovely so many food choices every morning and evening. Will be back for sure .

While attending an event at this place, I had a wonderful experience. The ambiance is calm, romantic, and beautifully designed, making it a perfect spot for a relaxing evening. The environment is peaceful yet elegant, creating a great atmosphere for both intimate gatherings and special occasions. One of the standout features is the high level of safety and security, which adds to the comfort of the...

Just phenomenal. Excellent 👌 Expensive But what do you expect? The best of everything. Almost over staffed? Maybe but there is so many staff pampering to all your needs. Room superb 👌 Views superb 👌 We will definitely be staying here again.

We had a fantastic stay, a beautiful room, very friendly service and my boy and me spent a fantastic time at the premises. Of course the boy loved the waterpark, but also the pool and beach was lovely. Gym also is excellent. Its a fantastic place where you can rewind. We will come again.

A great hotel by the sea! The staff is very attentive and friendly, always ready to help. The hotel has its own private beach — clean and well-maintained, just a few minutes’ walk away. Thanks to the very kind and helpful Mi Nwe, the room was always clean, fresh, and cozy. Whenever she saw us, she always asked if we needed anything. Top-notch service — I’ll definitely be back!

The banquet team is amazing, and they work with so much love and care. Every member puts their heart into making sure each event is perfect. Two of them Casun & Swami are especially helpful and always ready to support with a smile. Their hard work and positive attitude make a big difference, and they inspire everyone around them. It’s a joy to work with such a kind and dedicated team

Fantastic hotel in a wonderful location. The staff is very kind, professional, the food and drinks are very delicious. Special thanks to Omar from the grill corner, who prepared unique pastas and dishes every day for my daughter (due to her dairy allergy). The only negative is that 80% of the rooms are connected rooms, which sometimes makes you hear the noise from the another room.

I recently attended an event at the Hilton Palm Jumeirah, and I must say it was a fantastic experience. From the moment I arrived, the staff was welcoming and attentive, making everyone feel valued and comfortable. The venue itself is stunning, with a modern and elegant setup that complemented the beautiful views of the Palm Jumeirah. Every detail was thoughtfully planned, from the decor to the lighting...

We recently hosted our company software launch event at one of the meeting spaces at Hilton The Palm, and it was an exceptional experience. The event hall was beautifully designed, offering a modern yet elegant atmosphere that perfectly suited our needs. The sound system was top-notch, providing excellent audio clarity throughout the event, which made our presentations engaging and impactful. The...

The staff were incredibly friendly and attentive, with special mention to Enoch, who went above and beyond to ensure my every need was met. Their warm hospitality and dedication to excellence made all the difference in making my stay truly unforgettable. The hotel's modern design, sleek architecture, and luxurious amenities only added to the overall experience.

As a holder of the golden card the suite was upgraded and access granted to executive lounge. Very friendly staff on reception. Amazing food on the dinner and breakfast. Very attentive personnel. Location is great.

Dukes has been a perfect stay for me and 3 friends! The staff are so attentive and helpful, buffet breakfast has been very good with lots of options and the pool/beach facilities are great! The rooms are comfortable and spacious! The staff are so sweet we returned to our room with a picture of ourselves on chocolate!! Fun surprise

Just finished our stay and dreading our return home. Everything was amazing and everyone was friendly and accommodating. Travel arrangements, food options, indoor pool, outdoor pool plus beach front, wonderful rooms, and so much more. We have seen much of Dubai and this is the best area to stay and really enjoy yourself while in the city. A great balance of exclusion and immersion. If or when we...

I ordered room service at the Dukes Hotel, and the experience was outstanding. The staff, including Gayatri, were exceptionally polite, attentive, and professional. Their warm demeanor and attention to detail truly enhanced my stay. The team’s dedication to excellent service reflects the high standards of the hotel. Highly recommended!

The stay was amazing, the customer service especially. The personal approach and support in the restaurant is wonderful. With different allergies its difficult to feel safe in restaurants, here the attention was top-notch, Chief Mustafa was personally ensuring that the food is prepared with special care and attention, delicious and served beautifully. Mr Linn who was serving the food is very kind and...

I had an absolutely perfect stay at this hotel! From the moment I arrived, everything exceeded my expectations. The rooms were spotless, beautifully designed, and equipped with everything I needed for a comfortable stay. The location of the hotel is absolutely perfect, making it easy to explore the surrounding area and access all the key attractions. What truly stood out, however, was the staff....

We're nearing the end of our stay, but just wanted to thank and commend the staff for their super personable and welcoming skills and personalities. You truly feel so comforted at this hotel, I simply cannot thank everyone enough. Thank you Vinod for being so on it during breakfast, keeping up with clearing our table and making our hot drinks. Also the rest of the waiting staff who I never caught the...

This is the best Moroccan Hamman experience you will find in Dubai. It’s well worth the money as you will feel revived, rejuvenated and relaxed after this treatment. Service, cleanliness and hospitality is wonderful in this oriental spa. Highly recommended!!

While staying at the O&O I’ve used the spa multiple times. I highly recommend the male therapist Anoop, he is very professional, courteous and extremely good at his role. I have frequently enjoyed massages at beautiful resorts and spas around the world but this was hands down one of the best. I will be back

Had a great massage from Mercy who was excellent and well trained , she managed to remove nearly all my shoulder knots .Feeling absolutely relaxed and rejuvenated. Loved the concept of the use of sand to massage feet which was very therapeutic and the sound of the singing bowl and use of rose quartz . Am amazed how truly the sand ,and sound could not only relax the body but the mind and soul as well...

The traditional Royal Hamman is excellent, and the massage provided by Ebtessam is among the best. The location is excellent and clean, and the staff are highly skilled. Special thanks to Mr Saif … Thank you for the wonderful experience.

UAEs Food Connoisseur, Mystery shopper & Travel Enthusiasts, connect with us for tips & insights on insta @vibrant_wanderer_rhythm Experienced the day out at the property Beach access costs AED300 , with AED150 food credits The service at the beach could be more welcoming. Facilities standard. The obstructed view of the beach makes it not worth while The restaurant & the food good. Prompt & attentive...

Amazing hotel and wonderful spa experience. I booked a hammam and massage package for my mum and she had the best time. They have great service.

Stayed in this hotel twice (2023/2024) during Christmas. Both times I have enjoyed my stay, however the hotel is not a 5-star rated class. The rooms are modern and pretty big. The hotel has a private beach guarded by a guard. The hotel has a pretty big territory and swimming pools with slides. The hotel has a gym with good equipment. However, the hotel in a span of a year has built a beach club, which...

Best Hotel in Dubai for families. The staff are all very professional and friendly at the same time, especially with the kids they surely know how to make you feel welcome. Miss Souad always greet us with a smile. Highly recommend staying at this hotel. 👌 ⛱️❣️

Visiting the hotel especially for the gym and beach/pool facilities, which are great! Nice and calm vibe. Friendly staff at the pool side. Staff inside at the gym/spa access is extremely distant. They never smile, never say hello, never say bye. Especially the man and lady which stands there the most give me an unwelcome feeling. I’ve been coming here for a while now, so this is not a one off experience

Let me start by saying that my family and I love this hotel and the pool but we were recently very disappointed that the service fell short of what we expected. We often go to the hotel to use the pool and have food and drink. We go very early. Last week at 9:50 we went to the pool bar to order the four smoothies we usually buy. A supervising manager called G*****t came over and told us that we could...

We have noticed some issues, about the ongoing construction and other items about the service. Hearing that, the Hotel (Mr Randy) immediately reacted, this approach is very customer orientated and appreciated. The staff is nice, well focused on the demand of the guests!

We spent a day at the wonderful Al Habtoor Grand Resort and loved the ambience of the hotel. A special thank you to Ahmed (The Coffee connoisseur) who took such great care of us with his amazing selection of coffee and dates. The coffee shop served amazing treats and the service by Ahmed was outstanding.

Having lived in the IHG residences previously this was our first stay in the hotel and we have been very impressed. Lounge access is a massive bonus and the staff could not be more professional, polite and helpful . Especially Cherry and Jan for outstanding service and Mutya on reception always greeting us with a smile. The rooms are generous and housekeeping is extremely helpful. The pool area has...

A beautiful hotel that is around 15 minutes from Dubai airport. It has clean and spacious rooms with comfortable beds. Coffee, tea and bottled water were available inside rooms but minibar was empty. The hotel has 6 different restaurants to choose from. Service is good but could improve in Vista and Choix restaurants (some male waiters clearly need more training). I stayed in the 12 floor and I still...

The Intercontinental Hotel Dubai offers an exceptional experience that combines luxury, comfort, and impeccable service. From the moment you step into the elegant lobby, you’re greeted with a warm, welcoming atmosphere. The rooms are spacious, beautifully designed, and equipped with all modern amenities, providing a perfect balance of comfort and sophistication. The hotel's location is ideal, offering...

The Intercontinental Hotel Dubai offers an exceptional blend of luxury and comfort. The rooms are beautifully appointed with stunning city views, and the service is top-notch. The dining options are fantastic, with a wide variety of delicious international cuisines. Special thanks to Salim, who provided exceptional service and made our stay even more memorable. The rooftop pool and spa provide a perfect...

During our stay, we encountered a few notable points. The hotel, located next to the festival mall, offers excellent presentation, room service, and incredible views. The staff provided great service. However, the bell service for luggage was subpar. Additionally, it is imperative that both doors be automatic to open and close, as it is highly inconvenient when you have luggage and no one to assist...

PLANET TREKKERS - Our daughter's favorite hang-out during our hotel stay was at Planet Trekkers. This Kids Club offers lot of enjoyable activities for kids. Melanie and Patricia were so friendly and accommodating with the kids. Both were so attentive. Face painting was beautifully done by Patricia and Melanie was so organized. They know how to look after the kids with proper care. Thanks to Planet...

The Sofitel Jumeirah Beach is simply outstanding! The location is perfect, right on The Walk with stunning views of the Arabian Gulf. The staff is incredibly attentive, and the service feels truly five-star. The rooms are luxurious, with every detail carefully considered. Breakfast is a delight, offering an impressive variety of delicious options. Highly recommend for an unforgettable stay in Dubai

Review: 10/10 We are currently staying at the Sofitel Jumeirah Beach, and it has truly exceeded all of our expectations. From the moment we arrived, we were blown away. The views are absolutely breathtaking, and the hotel itself is immaculate. Everything is spotless, and the atmosphere is enhanced by how fantastic it smells throughout. The staff here are phenomenal—always willing to go above and...

Our stay at Sofitel Dubai Jumeirah Beach was exceptional. The room was luxurious, with an incredibly comfortable bed and top-tier hotel amenities. The gym was well-equipped, and the breakfast buffet was absolutely delicious with a wide variety of options. I want to take a moment to express my gratitude to Mathew in the lounge—his kindness and attentiveness truly made our day. His hospitality, combined...

My stay at Sofitel Hotel Dubai was truly exceptional. The ambiance of the hotel, coupled with its luxurious amenities, provided a serene and relaxing experience. The rooms were immaculate, offering breathtaking views of the city, and the dining options were exquisite, catering to a variety of tastes with top-notch service. A special mention goes to Hannington, who made our stay even more memorable...

I had a great stay! The room we booked had an amazing view of the beach and was spacious enough. The customer service was great too, the room service for our breakfast was delivered really quick up to our room. Also, the person in the front desk was such a big help in helping us choose which room to pick, gave great recommendations, and was always willing to help. Thanks to Francesca in reception,...

I was very impressed by the hotel but mainly Vinith, he would ensure our room was deep cleaned every day. We had interconnecting rooms for me, my wife, kids, mum and sister and so the room would get really messy and dirty but he would arrange the cleaning times around our schedule and make sure the room was cleaned and nothing was missed. Really happy with his service, keep up the great work!!

Location is amazing ! The hotel itself is beautiful , loved the remodelled lobby and the rooms . Beautiful shops inside . Breakfast was very fresh and delicious , have varieties for everyone . The beds are very comfortable. Rooms are very clean . The management is very helpful and do everything to help their guest to feel great . Overall very good vibe in the hotel . We will be back

Exceptional Hotel. It was our first time visiting Dubai and we booked a club room for a few nights. The service from start to finish was excellent with special mention to the staff on concierge, club room, reception and El in the Japanese restaurant. Nothing was too much trouble. Our room was sublime, the spa is outstanding, sun loungers always available, and the food was fantastic. Upgrade to a club...

I visited the kid's room and swimming pool using a day pass. I was stunned by the luxurious and spacious balloon halls. The pool was especially impressive—huge, with a perfect water temperature for kids. Fun fact: this location was featured in the movie Mission: Impossible – Ghost Protocol, and there’s a small exhibit to remind visitors of the film shoot.

Love the Ottoman decor. Spacious rooms and gigantic baths. Loved the variety of restaurants, exquisite food. Social Club, Host Ian was extremely hospitable. Excellent service. Swimming pool is a great design with also great service. Loved the free Ice cream treats!

I recently had the pleasure of staying at Jumeirah Zabeel Saray, and it was an unforgettable experience! The hotel itself is stunning, with luxurious decor and attention to detail in every corner. The highlight of my visit was without a doubt the Talise Ottoman Spa — it was out of this world! From the tranquil atmosphere to the range of treatments, it was the perfect place to unwind and feel pampered...

A beautiful hotel with an upmarket visitor base. Opulent, luxurious and friendly. Consisting of a private beach and multiple swimming pools and infant pools and playing area, great for families. Great customer care and cater for Vegans and special dietary requirements on advanced order. All special dietary requirements will require confirmation at least 24 hours prior to visiting the restaurant. Good...

Beautiful property in Dubai. I stayed for a night on my way from Saudi Arabia to Canada. The property is classy and well maintained. On the other hand the front desk staff runs around like headless chicken and mess things up. We asked to extend out room for another day but they messed up the booking. Next day they asked us to check out. Anyway sorted the issue and left the hotel at 9pm after paying...

I love the restaurant in this hotel . We are visiting often for dinners. So clean and beautiful revolving view. The food is crazy delicious and the variety of cuisines just wow.

We had a short stay at the hotel to freshen up, and it was a pleasant experience. The staff was very helpful and allowed us to store our luggage even after checkout. The rooms were clean and cozy.

One of the first 5star hotel of dubai. It has a royal feeling with welcoming staff ready to assist you. The rooms are grand and give a royal touch. The lounge has a lovely hostess and great menu for hi tea .enjoyed being there .

2 bedroom suite booked for a 1 night stay. Checkin was slow, and the room took 40 mins to get ready (we arrived at 6m). The room is a good size and well equipped. However, it smelled of smoke. We asked the bell boy if non-smoking rooms were available, but he informed us that the suites are all smoking, which is a shame. All in, still a value for money stay.

I recently had the pleasure of staying at the Hyatt Regency, and I can't thank the staff enough for their incredible hospitality. Upon arrival, I was warmly greeted by the Night Manager and Natasha from Reception, both of whom made me feel special by wishing me a happy birthday. Natasha was fantastic she took the time to explain all the hotel facilities, ensuring we felt right at home. When I entered...

The hotel's location was convenient for our purposes. The check-in process experienced a slight delay. The housekeeping and support personnel demonstrated exceptional service. The concierge services were o outstanding. The breakfast buffet offered a diverse selection of Eastern, Western, and hot dishes, catering to various preferences. Overall, our stay was satisfactory, and we highly recommend this...

I booked Rixos for my partners 30th birthday - the team were super helpful and supportive with the issue with the room and outdone themselves with the room and the view and the cake on arrival. All the team are so friendly and helpful and went above and beyond for us. A couple of days later, I got engaged to on the trip and again - the staff went above and beyond and were so welcoming! We could not...

Enjoyed our stay overall. The rooms are great and the staff very friendly. Panoramic view room was great. There are too many rooms for the facilities - breakfast often had a queue from 10am. The food was very good though. The pool has a nice adult only area but you have to be early to get beds. Poolside food is good too and good service. Even busier on the weekend. The music every day at the pool Is...

I've stayed at this hotel three times - in 2021, again in 2022, and now in 2025. The cleanliness, modern design, and overall high standard have remained absolutely top-tier. It's impressive how well the hotel has maintained its quality over the years. Many places decline after a while, but not this one. The staff is exceptional - friendly, professional, and always ready to help. Service remains as...

Really great Hotel. We were at Rixos for four nights and had a great experience with top professionals in their jobs, the rooms were always kept to a high level of hygiene, the staff were very professional with a cultured attitude and always helpful. The hotel has the best possible location in JBR, with an excellent pool and sea view. A wonderful experience! Thank you Rixos.

We loved our stay at Rixos Premium JBR. It is in the perfect location and spotlessly clean. The downsides were that my partner didn’t receive a response to his questions in advance about organising something special for my birthday despite emailing a few times. As we arrived at around 8am on the day of our check in, we had to wait until 4pm for our room. We tried breakfast on our first day but as the...

Our stay at the Rixos was truly amazing. We stayed in the 2 bedroom suit on the 32 floor and the views were incredible, they spanned from the view of the palm to the Dubai eye. The rooms were clean and beds comfortable. The housekeeping was very attentive, his name was Hussain and he was so friendly and polite and if we needed anything he was all ways around on the floor. Great location easy access...

Fairmont The Palm is an exceptional luxury hotel located on the iconic Palm Jumeirah in Dubai. The property boasts stunning views of the Arabian Gulf and the Dubai skyline, creating a picturesque backdrop for any stay. The hotel's architecture is impressive, blending modern luxury with traditional Arabian aesthetics. The accommodations are spacious and elegantly designed, offering a range of amenities...

I had a wonderful stay at Mashrabiya Lounge. The rooms were spacious and impeccably clean, with comfortable beds and modern amenities.The staffs were incredibly hospitable and always ready to assist.The cappuccino I ordered was rich and velvety, paired perfectly with their freshly baked croissant. I highly recommend this hotel for a relaxing and convenient stay.

I recently had the pleasure of staying at Fairmont The Palm, and I must say, it was an exceptional experience! The hotel boasts stunning views and luxurious amenities that made my stay truly memorable. One of the highlights of my visit was dining at Boldly Asian. The atmosphere was vibrant, and the menu offered a fantastic selection of authentic Asian dishes that tantalized my taste buds. The service...

I had an exceptional stay at Fairmont Hotel! From the moment I arrived, everything was seamless and exceeded my expectations. One highlight of my visit was the gym – it is incredibly well-equipped, clean, and perfectly designed for both beginners and fitness enthusiasts. A special mention goes to Laura, who made my experience even better. She was extremely helpful, professional, and attentive to every...

5 Stars I recently stayed at the Fairmont on the Palm, and it was an exceptional experience from start to finish. The hotel itself is stunning, with breathtaking views and beautifully designed spaces that make you feel like you’re truly on a luxurious getaway. The dining options were superb. Each restaurant offers a unique experience and excellent food—I especially appreciated the variety and quality...

Over the past six months, I've had the pleasure of working with Richie at the Fairmont The Palm Gym for personal training sessions three times a week. Richie has developed a comprehensive weight training program for me, focusing on both upper and lower body splits. His expertise extends beyond the gym, as he's also provided invaluable guidance on optimizing my nutrition and designed a practical training...

Best location on the Palm Island! Great variety of everything, especially fruit and veggies and seafood The rooms are modern, stylish, clean and very spacious. As it was my mother’s birthday, we got a complimentary upgrade to Penthouse which was unbelievable. We would like to thank all the hotel team and especially Raviz for making our stay so special! The hotel and the rooms are very clean. Room service...

Our stay at Raffles Hotel Palm Dubai was nothing short of amazing! Our room was right in front of the ocean, offering breathtaking sunset views that made for the perfect romantic setting. The room itself was spacious, beautifully designed, and felt like staying in a palace. The architecture is truly magnificent, and the entire ambiance is incredibly relaxing. It truly felt like a home away from home...

We have just got back from 7 nights staying at Raffles in the Palm and from the moment we arrived to the moment we left we were truly looked after, the staff in every department were all so friendly and professional, The lifeguards, beach team restaurant staff, chefs, concierge, room teams, landscaping, management too many to mention, special thanks to Ahmed and Melina who were so welcoming when we...

My stay at Raffles The Palm was nothing short of spectacular! From the moment I arrived, I was greeted with warmth and impeccable service. The hotel itself is a masterpiece, blending classic elegance with modern luxury. What truly stood out was the service. Every staff member went above and beyond to ensure my stay was perfect. Whether it was dining at the exceptional restaurants or relaxing by the...

What a wonderful hotel. Very beautiful and relaxing, right on the beach. Rooms are spacious and quiet. The attention to detail is very high and the staff are world class, extremely polite and helpful. Every amenity you need is here. Can't praise this hotel enough. Thank you for a great vacation! We will be back.

I recently had the pleasure of staying at Raffles The Palm Dubai and it was truly the best hotel experience I've ever had. From the moment I arrived, the service was impeccable. The staff was incredibly attentive, friendly, and went out of their way to make sure every detail of my stay was perfect.The room was spacious, elegantly decorated, and offered breathtaking views , The bed was extremely comfortable...

I would like to thank Abdulraman,the receptionist guy for his exceptional service. He greeted us warmly and were incredibly helpful throughout our visit. His professionalism and friendly demeanor made a positive impact and significantly enhanced our experience. Thank you for your outstanding hospitality!

To me this is the best spot in Dubai and Dubai is a big place. I want to thank jumeriah for the great stay and enjoyed it. First off the rooms are great 10/10 .. the hotel is nice... No complaints at all. Secondly it is connected to a business center in Dubai so naturally there is a lot going on. It is walking distance and connected to gate village which has a lot of good restaurants. Again thank...

“Had a fantastic stay, Special thanks to Mr. Antonio for his exceptional service—he truly made my visit memorable. The hotel is beautiful, and the entire staff was so friendly and welcoming. Highly recommend!”

An Exceptional Stay at Jumeirah Emirates Towers I recently had the pleasure of staying at Jumeirah Emirates Towers, checking out on October 16, 2024, and the experience was nothing short of remarkable. From the moment I arrived, I was greeted with warm hospitality and impeccable service, which made me feel truly welcomed. The hotel’s luxurious ambiance, combined with the stunning skyline views of...

The Hotel truly cares about its guests , all the Staff are very friendly and always greet you with a Smile . The rooms are spic and span and they also have a wonderful turndown service, they even made my dad’s celebration special with a welcome cake and a beautiful towel decoration. The location is right opposite and has a direct connection to Museum of the Future. The breakfast buffet has a nice collection...

One of the best hotels we have ever stayed at!!! Extremely clean, top notch customer service, delicious breakfast and happy hour. Easy access to the Museum of the Future and the Metro. Staff were super kind, friendly and professional. The bed and pillows were so comfortable!

This is one of the best hotels I’ve ever stayed at and having been to Dubai for more than 50 times, it stands out as the most underrated yet promising hotel. The staff were very friendly and welcoming and the breakfast buffet was by all means outstanding. It is not too far from Dubai Mall and most other attractions and best of all, it is connected to a metro station so transportation shouldn’t be an...

Location amazing , rooms has to be renovated , our room was old and bathroom was having mold . Service is too slow at the reception . We used by mistake last Saturday morning - what they call signature pools - the personal in the bar instead to explain us that the access is only for premiums members , they were very rude, refused to serve us drinks and they were trying to kick us out of the pool...

This resort is one of the hidden gems me & my family really enjoyed. The prices is really good and the whole experience is something else😍 We booked for 2 nights to relax Rooms were clean and the view was amazing to the pool and sea Note: be careful when choosing the room view because the first choice for us was the roof with air conditioners. This was horrible. So we changed it immediately to sea...

Our daughter loved the mini pony ride. Lots of things to see and do. Only downside was we arrived an hour and a half early and they made us wait for check in. They made us wait 3 hours. They offered a dinner voucher for 4:30pm check-in. We already had dinner plans and asked for a breakfast voucher. They refused. They have rules.

We came for some rest and relaxation and that is definitely what we got. We loved our stay here. We hung out by the pool and beach. In the evening we smoked some shisha as we drunk our cocktails. My family and I loved the place. At night Big John (concierge) was very helpful and always available. We really had a great stay. Service was just perfect.

An outstanding holiday all inclusive destination. We travel before June as the humidity is very intense ( June- September ).Our 12th visit. You have to spend serious money to ascertain d the guest loyalty programme levels. It is worth every penny- outstanding food and service. We have three favourite restaurants. There is something for everyone here- shooting, riding, golf, a pure beach holiday if...

the hotel was too good and the location was awesome. the food was fantastic (dinner and breakfast). All the swimming pools was great and beautiful and the mini waterpark for kids was super fun for children. the golf course was beautiful and peacock was beautiful. everything was beautiful there and sure will visit soon.

The food for dinner was horrible, super dry like its been reheated several times. For the breakfast only i found long hair in my food

Extremely accommodating, staff were extremely helpful with fussy eaters, Milan had mint customer service in the world eatery. Food was top notch and service was well quick. A job well done 👍🏼!!! Views from hotel were extraordinary and had a great time overall.

We stayed at Sofitel for 9 nights and it was such a great experience. The hotel was great, but I honestly think the staff is what made the trip. Kind, caring and welcoming would best describe every interaction we had. We tried all the restaurants and the food and service were all great. I have to specifically mention the service which we received from Krishantha at Replay Bar. His service was top tier...

Bentong and Charlene made my stay extra special. This is an amazing hotel. Fully lives up to the 5 stars and has something for everyone. From the amazing rooms to so many different restaurants and bars, 5 main pools, massive private beach access, water sports, spa, salons, club lounge, it is incredible. Not to mention such an amazing location. Everything about this property is top class. I would definitely...

Had an incredible trip here. The service and staff were exceptional. Spa filled up quickly so we couldn’t get the booking we wanted, so book sooner rather than later. Housekeeping and concierge were phenomenal. If I am very picky, I would say it would be nice to have an adults only pool, rather than a small section behind the pool however, it is a family friendly hotel, and in the future we would absolutely...

I recently stayed at this incredible hotel, and it exceeded all my expectations! From the moment I arrived, the staff made me feel like a VIP with their warm welcome and impeccable service. The rooms were spacious, luxurious, and immaculately clean, with breathtaking views that made every morning a delight. The dining experience was outstanding—each meal was a culinary masterpiece, and the variety...

Lovely hotel with excellent facilities and helpful staff. As a couple it did not suit us as we were unable to have a dinner or a drink without children around us . The Laguna did not suit as we don’t smoke and the spa retreat was not available to all. The club lounge should have an adult only area and the dress code was not enforced. A hotel of your size could surely provide an adult only pool...

my stay at this hotel exceeded all expectations, thanks to the exceptional service and the diverse range of activities available. The staff's commitment to ensuring a comfortable and enjoyable experience was evident throughout my stay. I highly recommend this hotel to anyone seeking a memorable vacation or getaway, as it truly embodies the essence of hospitality and offers something for everyone. I...

It is a beautiful location. You have a fantastic view of the ocean on one side. Hotel was very clean. They offered service 24 /7

Great stay from start to finish! From the moment we arrived we were met with smiles from everyone you meet. Check in was fast and efficient. We were shown to our room by Babu who was incredibly friendly and took time to explain the entire resort to us. Incredible staff with impeccable hospitality training! This is a great staycation place for families. Just far enough from the city to feel like you...

We had a fantastic stay at Hotel JA the Resort! Everything was amazing—from the attentive and friendly staff to the delicious food and pristine pools. Every aspect of our visit exceeded our expectations. We thoroughly enjoyed our time there and would highly recommend it to others. Looking forward to our next stay!

Went for a staycation with my family and elderly parents to JA palm tree resorts , had an amazing experience . Ms Madonna at the reception of palm tree who allotted us the garden terrace suites made sure everything was seamless and perfect and is the reason our experience was so good . Ms Zana at the reservations was fantastic with the bookings and all help we needed. The staff is always ready to...

The second time we have visited JA Palm Tree Court. Enjoyed our time here again although it was a bit busier than last year. Staff are always superb and will go out of their way for you. Rooms are getting a little tired but if you phone the front desk everything is sorted out promptly.

We had another incredible experience at the Jebeli Ali Palm Tree Court in dubai. The food was amazing and all the staff working there were really helpful. They paid attention to detail, made us feel so welcome, and worked so hard to exceed our expectations. Special mention to the Tamr team for their incredible service and a huge thanks to Dinesh to always takes such good care of us. We would highly...

One of my favorite hotels in Dubai offers an escape that feels like a tropical resort outside of the UAE. It's incredibly relaxing and the perfect place to disconnect and unwind. We have stayed there several times, and each visit has been absolutely amazing. The resort consists of three distinct hotels, including the luxurious Gulf Courts, and boasts a stunning beach with a pool. The restaurants serve...

We have been visiting W Palm regularly for pool days and staycations. One downside is that there is no sun after 4pm in the adult only pool which is a big miss in the design of the hotel. The service level and quality of the facilities are usually fantastic. Unfortunately, we have seen a decline in various areas lately and hope to see improvement during our next visit. The pool staff is amazing but...

We had a reservation here for one night, we arrived at 3:45pm, when we checked in, we were told that our room was not ready and they had to call room service to see how long it's going to take. Then they offered us to pay more for an upgraded room which is ready. It seemed like a game as the hotel was trying to make more money by selling the upgrade to us. We refused, the manager came after half an...

W Dubai – The Palm and WET Deck Dubai deliver an outstanding experience! The hotel’s modern, stylish design perfectly complements the luxury vibe. The rooms are spacious, impeccably clean, and offer breathtaking views of the Palm. The staff is incredibly friendly, going above and beyond to make sure every need is met. At WET Deck, the poolside atmosphere is vibrant and chic, with amazing music and...

Great great great it's really great and one of the best hotels I've visited, there is privacy in the swimming pools as they are divided and the rooms are clean, spacious and great and have a beautiful view. There is a family swimming pool for children with a depth of 40 cm covered with a guard. The reservation was with breakfast and the restaurant was great and the food satisfies all tastes. It is...

Our stay at W The Palm - by the beach - was absolutely phenomenal and splendid! From the moment we arrived, we was greeted with warmth and hospitality that set the tone for the exceptional experience that followed. The stunning sea view, luxurious accommodations, and impeccable service exceeded all our expectations. Every detail was thoughtfully curated to perfection, making us feel like VIP guests...

Wow what an amazing hotel in every way, we arrived at 3am and the reception staff were so helpful and kind. They upgraded us to a suite which was out of this world. All the pools were fantastic and not overcrowded with people. We had dinner twice at the hotel, the rooftop bar and restaurant had the best food I have tasted in Dubai, the next day we had dinner in the hotel restuarant which was just as...

Warm welcome at entrance, staff service is very good. Smart uniform! They keep on eye on each table, used plates cleared on time and anticipated the needs of us! Great keep it up👍 The room allocation was very good. Thank you to Javid had a nice arrangement. Nice birthday cake ballon arrangement for my son, he enjoyed very well! Only suggestion is the color of room is too dark The service staff during...

Hotel charged security deposit of AED 500 per room which I haven’t received it yet. Hotel staff told that it would be returned in 3 working days however after 10 working days I’m still awaiting my refund.

The sockets from both sides of the bed did not work at all, we called them to fix but they just gave us a not-working-plug after an hr, then we called again before we went out and we came back, we saw another plug left on desk which wasn’t working as well, basically we called everyday to ask for the sockets fix but they never came to fix at all so we gave up calling !! We went to Japanese restaurant...

Excellent hotel, at the end of the palm, not far from Atlantis (we walked!) Would definitely return Amazing buffet, highly recommended Clean and comfortable. Amazing views Lovely and clean. Excellent staff, all polite and super helpful

We visited as a group of 8 and all had different meals. Lots of choice and the food was amazing. Really enjoyed the fresh sushi and nasi goreng. Staff were friendly and helpful. Would recommend and would return.

Great thanks to Zengo staff for beutiful Sunday sushi evening, hostess, manager, even cleaner was nice! Special thanks to Ei Ei for amazing service! Your sushi and mocktails are delicious!

Great pan Asian restaurant in Dubai. Sit outside and enjoy a great view of blue waters island. Everything we had was delicious and the waiter was excellent also. Would definitely go again. Also it's in the entertainer!

Good eclectic mix of Asian options ranging from across the continent; we came for a light dinner and enjoyed a range of the curries on offer which were all tasty and authentic.

I called the reception to ask for a thermometer for my daughter and very shortly the sent to me the paramedic

I loved it. The Sushi was so fresh and delicious. The service is amazing. The place is so elegant and cozy. The terrace view is so nice.