Rove Trade Centre

The receptionist at night Ali needs to be polite as he was very rude in the communication with my colleague even though he visited me every once in a while I felt really bad about it

I stayed here for over years, and I lost my money twice. I put it in my bag and the bag I put it in my closet. And I don’t touch it basically except I put my money in. When I realized, some of the cash was disappeared ( I took note in my app, and counting how many cash on me on daily basis)

By the way, there are lots of currency in one envelope, and I only lost USD and AED

the worst hotel experience ever, receptionist are so rude, they're looking at us like they are working in a 5star hotel and we can't afford to check in, the way ( WAQAS) talk to us is so rude, he even ask me if there's any damages in the room when we check out, i am there with my wife and my 1yr old baby, if there's damage he should ask the room maintenance since he call them to check the our room, his attitude is very bad ( WAQAS)
specifically in a customer service industry very rude receptionist

Dec 17, 2023
12:10 pm

Very rude receptionist. I am stay in this hotel more than 2 years. All the staffs are very hospitality except Angelyn, i reported 3days ago our washing basin is blocked, however until i come back from my off days It's still blocked! No onecame to fix it. I passed by reception and inform her can you send someone, first of all she is not saying hi, secondly, she said maintenance guy already finished duty, if it's emergency you should tell me in the morning! I told her that i already informed this matter to her colleague few days ago, she reply me: yes! but it was not me, you did not inform me! so kind like she is not part of reception! How it is so difficult to get my washroom fixed! Such a attitude!