8.6
Excellent
412 $
Book now

Sheraton Cairo Hotel & Casino

🌍
Egypt, Cairo, Galaa Square
● Center: 4 km
☎ Phone: +20 2 33369800Show
🧭 Coordinates
412 USD
Sheraton Cairo & Casino
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room with balcony and with pool view
Deluxe Double room with balcony and with pool view
Air conditioning and private bathroom
Beds:
Premium with Partial Nile view Double room with balcony
Premium with Partial Nile view Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
Grand Club Double room with balcony and with pool view
Grand Club Double room with balcony and with pool view
Private bathroom
Beds:
Club Level Double room with pool view
Club Level Double room with pool view
Private bathroom
Beds:
Club Level with Nile view Double room
Club Level with Nile view Double room
Family room with bathroom
Beds:
Executive Club with Nile view Double Suite with balcony
Executive Club with Nile view Double Suite with balcony
Family room with bathroom
Beds:
Presidential Club Level with Nile view Double Suite with balcony
Presidential Club Level with Nile view Double Suite with balcony
Family room with bathroom
Beds:
Ambassador Club Level with Nile view Double Suite with balcony
Ambassador Club Level with Nile view Double Suite with balcony
Family room with bathroom
Beds:
Corner Club Double Suite with balcony and with pool view
Corner Club Double Suite with balcony and with pool view
Private bathroom
Beds:

Description

Hotel opened in 1999, renovated in 2012. In this hotel 660 rooms, 23 floors.

The distance to the nearest airport is 27 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    No cots are available.
    No extra beds are available.
  • Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Payment options: American Express, Visa, Euro/Mastercard, JCB, No prepayment
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Cable TV
  • Minibar
  • Hairdryer
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Breakfast/lunch to go
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Library
  • Casino
  • Nightclub
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
Business
  • Business center
  • Event facilities
  • Fax machine
  • Conference Hall
Sports
  • Fitness facilities
  • Golf course (within 3 km)
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Individually packaged food
  • Additional measures against COVID-19

Street view

Google panorama

Video: Full tour and Review of Sheraton Hotel and Casino, Cairo Egypt - and my one giant complaint!

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
10.10.2024
Good hotel with decent rooms and service. There are a few great and very affordable luxurious restaurants inside... Although the nearby streets might make sleeping an impossible thing.

Miriam from the lounge team was the sweetest and loveliest person I have ever encountered.. Thank you!
26.08.2024
I did the reservation on first of August to go to the Sheraton on 9 August and I was surprised when the hotel deducted $400 on 5 August And when I asked why this happened, they told me to guarantee that you are coming so I canceled my reservation and they told me my money will be back in 14 working days. I have been following up with them since six of August and until today. 26 of August nothing is happening and I keep getting the same reply. We will check what’s the problem and we will get back to you or they tell me. Oh no it’s not 14 working days it’s 21 working days. It’s just so sad to see this type of unprofessionalism in such a hotel that called themselves five star hotel I wouldn’t even give it half a star! I have contacted Cristena from the Reception and also someone named George. He said he’s a supervisor. I’m not sure how they get these positions. However, this type of ridiculousness Doesn’t happen in an elegant, luxurious hotel but unfortunately that’s not the case here. I’ve been staying in hotels for 40 years that’s the first time such an easy problem takes a very long time. Usually, when employees Lack professionalism and honesty that’s what happened to you. I’ve been calling them more than 25 days and they just throw me on hold waiting without any justification. The reason I’m stating all this because the hotel is not authorized to access your visa unless you did not show up or you didn’t cancel your reservation one day earlier otherwise it’s considered stealing your money and that’s what’s happening here!!
12.07.2024
I have been staying at the Sheraton hotel for 3 weeks while attending an event, and I must say, the experience is exceptional. The service is outstanding throughout my stay. The staff are incredibly friendly and cooperative, always going above and beyond to ensure our comfort and satisfaction. The facilities were top-notch, and the overall atmosphere made us feel right at home.
Thank you, Sheraton, for making our stay so memorable. We look forward to returning in the future!
16.06.2024
During our delicious breakfast, Abdelhamid taught my friend and me how to make the traditional foul (beans) by gathering the right ingredients from all across the buffet. It was delightful! He was kind and attentive, as was all the staff members we interacted with across our few days in the hotel. It was a great stay!
12.06.2024
My mother and I had the most amazing experience staying at the Sheraton Cairo Hotel & Casino. We were treated like Queens! A special thank you to Ali and all the gentleman at Concierge for attending to us. Much gratitude to Omar, the restaurant manager and his impeccable staff who gave us special treatment every morning.
The hotel’s facilities are luxurious, modern and clean. As well as, extremely safe. The hotel’s restaurants and room service was phenomenal with high end cuisine.
The gym has the same modern equipment and exercise machines that my private gym in America has.
Thank you to all the staff for such an outstanding experience! Five Stars! Cannot wait to visit Egypt again and stay at this hotel.
09.06.2024
This is truly a wonderful hotel to choose for your stay while in the Cairo/Giza area. The staff are very friendly and professional. The room service is accommodating and the concierge is very helpful. The rooms are clean and the pool area and gym are both nice. You have options for Starbucks and a few other onsite restaurants. This has been a pleasant experience thus far.
13.04.2024
Cairo can be a whirlwind, but my stay at the Sheraton Cairo Hotel & Casino was an oasis of calm. The location was perfect – right on the Nile with stunning river views from my balcony (definitely request a Nile-facing room!). I spent evenings unwinding on the balcony, watching the city lights shimmer on the water.

The staff were fantastic – friendly, helpful, and always willing to go the extra mile. One morning, I was craving something typically Egyptian for breakfast, and the staff surprised me with a selection of local specialties that were absolutely delicious. It's those little touches that make a big difference.

The room itself was spacious and comfortable, with a luxurious bed that practically begged for me to sink in after a long day of exploring. The pool was a lifesaver during the hot afternoons, and while I didn't visit the casino myself, it seemed like a popular spot for other guests.

Now, a couple of things to keep in mind. The hotel is right in the heart of Cairo, so it can get noisy, especially with traffic. Also, while the breakfast buffet was amazing, some folks might find the other restaurants a bit limited.

Overall, though, I absolutely loved my stay at the Sheraton Cairo. It's a luxurious hotel with a ton of history, right in the heart of the action. If you're looking for a comfortable and stylish place to stay in Cairo, with amazing views and top-notch service, then this is the place for you!
07.04.2024
This is a wonderful place to stay. However, some of the members of the staff weren't very welcoming, not smiling and sometimes very rude. Maybe it's because of Ramadan or maybe because we only were travellers from Kuoni (and not rich people🤔). The fact is that we "played the game " buying cocktails and wine, and for some of us, going to casino. But it's still a wonderful hotel with a beautiful view on the Nile, 3 or 4 godd restaurants, a swimming pool, a casino, etc etc.
06.04.2024
I had a very pleased stay in the hotel. The rooms were clean, the food was very tasty and the hotel staff were very kind. I have to give special congratulations to the staff Hesham Ragab and Omar A/Azem that worked in the breakfast and dinning area. There were extremely helpful and willing to assist as. One night there was a misunderstanding with the time dinner is served and even though we get there late the staff arranged and prepared many dishes for us. Special thanks to the chef who prepared very tasty food.
I would definitely stay there an another time and I would recommend it.
03.04.2024
Having stayed here a few times over many years I wish both towers rooms were available as the tower I really like was closed ( due to the views over the city) We were on a Viking cruise, the service was exceptional, it was my wife’s birthday and they did a great job decorating the room that we eventually got with a glimpse to the Pyramids, the breakfast was truly amazing
Being from Australia and not using US dollars I really appreciated the bank on the ground floor being open to change my Ozzie dollars for local currency ( at a great rate ) I might add which was used for tipping etc
All in all a good stay and worth coming back to
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Frequently asked questions about Sheraton Cairo Hotel & Casino

How much does it cost to stay at Sheraton Cairo Hotel & Casino?

The cost of living in Sheraton Cairo Hotel & Casino depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Sheraton Cairo Hotel & Casino?

The nearest sights are: Egyptian Museum (1.7 km), Mosque of Ibn Tulun (2.9 km) and Mosque of Amr ibn al-As (3 km)

Which room categories are available in the Sheraton Cairo Hotel & Casino?

You can book Deluxe Double room with balcony and with pool view, Premium with Partial Nile view Double room with balcony, Grand Club Double room with balcony and with pool view, Club Level Double room with pool view, Club Level with Nile view Double room, Executive Club with Nile view Double Suite with balcony, Presidential Club Level with Nile view Double Suite with balcony, Ambassador Club Level with Nile view Double Suite with balcony, Corner Club Double Suite with balcony and with pool view in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Sheraton Cairo Hotel & Casino?

Check-in at Sheraton Cairo Hotel & Casino is possible from 15:00, check-out is until 12:00.

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