NEMA Design Hotel & Spa

First and Foremost the service here.. EXCELLENT! Service with a smile, the staff love to have a laugh and a joke and genuinely prefer to have a chat - food especially the breakfast and lunch excellent. The room is spotless, bed is huge and very comfy, the air conditioning is bliss especially when it’s a touch under 40° here like it’s been this week. And finally the hotel design and pool are beautiful. I genuinely don’t have a single thing to say that’s bad about this hotel. 10/10 HIGHLY RECOMMEND

NEMA is a hotel I would recommend to anyone who is travelling to Crete. The location is picturesque and safe, also being along the sea front with the most beautiful sunset views. The service was absolutely amazing and the staff made our stay so lovely. Sumi, in particular, delivered a high standard of service and made our stay very memorable. The standard of the rooms was above and beyond and you can see so much detail was put into each room. We enjoyed our stay so much so that we extended our trip by another 3 days to which the staff made so easy for us to do. On our last night, we stayed in the jacuzzi room which had a lot of style and was overall incredible. I also wanted to note that the breakfast buffet offered a variety of food and it was all fresh and tasty. Lastly, the pool was incredible with comfy sun loungers and adjustable parasols. Will definitely be staying here again in the future.

Spectacular, Spectacular, Spectacular
A stunningly beautiful modern hotel situated in a wonderful location. The only thing that matches the quality of the venue is the staff. Some of the most attentive, polite and cheerful hospitality workers I have ever met and I have travelled all over the world 🌍

I would highly recommend - ⭐️⭐️⭐️⭐️⭐️
Nik Wiggins

everything was incredible. starting from the wonderful room we had until the last person from the hotel staff. everyone was extremely friendly. excellent food and delicious cocktails. we will definitely come back.

We had an amazing experience here. The room was huge with 2 porches. The staff are wonderful and super helpful. The pool is incredible and the food is amazing both breakfast and dinner. The hotel is located in a quiet town 20 minutes from the Heraklion airport. The whole experience was super relaxing and positive. The hotel is very clean we will definitely be back.

I stayed here for a week with my partner, it was the first holiday without the kids in many years so we wanted something nice.

The hotel was lovely, it was peaceful (what you would expect from adults only), there was a nice feeling of smoothness to our stay.

But for me and my partner the stand out part of our holiday was by far the staff! Very helpful and friendly, paid a lot of detail to everything. Forgive me if I misspell his name, but for us Paris was/is cut from a different cloth! We did a lot on our holiday through his advice, guided us to some incredibly beautiful parts of Crete and told us the best places to eat while in those areas which were amazing.

All the staff were very friendly but at the bliss bar was where the best conversations were had.

Like others have mentioned the all inclusive package is misleading as many items were not included in this, we didn’t find this much of a problem though as two of our favourites were on the list(lucky).

I would stay again if only I could get another babysitter :)

Anyone who stays make sure you introduce yourself to Paris, you will get a wealth of knowledge of the island and won’t be disappointed.

With love from Peter and Natalie.

Spent our honeymoon here and stayed for 6 nights, we were overall very pleased with the experience.
The room were clean and well looked after and the staff was friendly and accommodating.

Our room (the Design room) had its own private pool directly in connections to the room. But other guest could still see into our pool, although limited by a wooden pole fence.

We opted for the all-inclusive package and the drink and food they offered where good with a good variety.
Although as other have mentioned about the all-inclusive package it is not their whole menu that is available in the package, but for a week’s stay there’s still plenty of different options to choose from so you don’t really get bored. The amount you can order per day is limited. For example, you may only order one glass of wine, one beer, one cocktail, one mocktail and so on. If you wanted more, they charge you for it.

Stayed here for 6 nights. Staff were amazing and the hotel is really clean. Breakfast was delightful with a wonderful spread. We had originally booked bed and breakfast but were able to upgrade to half board. Only the main restaurant was operating during our stay. Dinner was great value for money with a wide variety of meals on offer. If you are willing and able walk to the supermarket for some cheap drinks. We had some spa treatments whilst enjoyable were over priced in my opinion.

The hotel is amazing. We had a design room with independent pool. Just fantastic.
We tried the Spa, where we had a 45 minutes back&neck massage. What can I say ...it was perfect. Emma was my massage therapist, she is really good.