Wish More Hotel Istanbul

I stayed at Wish More Hotel, and it's far from a 5-star experience—more like a 2.5-star by North American standards. Several issues stood out:

1. We requested a two-bed room and were denied, concluding us to order an extra small bed ourselves.
2. We wanted to leave £10 at the front desk to pay for a taxi, but they refused.
3. It took three phone calls to get just one extra pillow, despite asking for three.

The lack of attention to detail and poor service made for an unsatisfactory hotel experience. I won’t* be returning to the Wish More Hotel because L😂L I “Wish More” this was better hotel. 🏨

I stayed in the hotel for 2 nights with Turkish Airlines stop over. This was my 10th visit to Istanbul but worst experience. Front desk reception staff were literally rude and disrespectful. I requested early check in at 3:30 am instead of 8:00 am. They made us wait 5 hours in lobby after all day travel not even offer bottle of water during wait. I would have been left if i was alone without too much luggage. Lot of other guests are suffering with same problem I witnessed. Hotel staff and rules make you feel that you are in Jail. Like they have you security checked after you came to hotel every time. Spa have rules that you try to avoid go to. They try to rip off the money with every small thing. Hotel was not that bad thought but definitely not 5 stars. But the staff working there definitely brings this hotel to 1 stars soon.

Money was stolen from our room.

The staff that we interacted with was great, however a sizable amount of money was taken from our room. We reported the issue to the hotel, but of course everyone denied any wrongdoing or responsibility during their investigation. Bring a method of securing your valuables if you stay here.

Besides this major issue, the location was great. The hotel is across the street from a big shopping mall and access to tourist areas is easy on Uber.

Overall, the hotel is good in terms of rooms, location, breakfast, and other amenities. However, we requested a late check-out at 2 PM as we were reserving three rooms. The owner agreed and informed one of the receptionists, but it seems he didn’t inform his colleagues. The next day at 1 PM, we were surprised to find that our room cards had been deactivated, and we were asked to pay an extra 50 euros for not checking out by 12 PM. One of the receptionists, a skinny girl, was extremely rude and behaved inappropriately towards us. This experience will not be repeated. Unfortunately, as it happened on the last day of our trip, it ruined our final hours in the city.

Hi! I want to express my huge disappointment with the staff of Wish More hotel Istanbul. While I was waiting for my room to be cleaned, I went to the terrace of the bar next to the reception. The girl who works there told me that I have to order food to stay on the terrace. there were only 2 people in the bar and the terrace (in total). I also explained that I don't want to eat or drink anything at the moment because I had just had 2 teeth pulled out and my mouth is bleeding. She told me to leave. When I told her that I was going to file a complaint, she told me... oh no problem staying on the terrace. The day before, the girl from the reception of the spa center did not allow me to use the pool and the gym. Everything is included in the package I paid for, fitness, swimming pool, spa, massage, Turkish bath... I paid everything in advance. But the woman at the reception started blackmailing me to pay extra. This is extortion for money! I am very disappointed in these two women. For that I cannot recommend this hotel with this staff....