Crowne Plaza - Dubai Jumeirah, an IHG Hotel

Outstanding Service by Greg!

We had the pleasure of dining at Crowne Plaza Jumeriah today , and Greg, our server, truly made the experience exceptional. From the moment we sat down, he was attentive, friendly, and incredibly professional. Greg anticipated our needs before we even had to ask, and his recommendations from the menu were spot-on. Every request we made was handled promptly and with a smile. His warm personality and excellent service made the evening even more enjoyable. We left feeling well taken care of and will definitely return, thanks to Greg's outstanding hospitality!

Me and my family were here for only 5 days, but these 5 days were one of the best ones of our lives. The hotel is beautiful and it has very nice and helpful service. The spa is comfortable and I also very recommend going for a massage there. We had the all inclusive package where we had breakfast, lunch and dinner. The food here tastes delicious and I think everyone should visit this hotel. Everyone there was really nice and helpful. The place is just perfect and I’d really like to come here with my family once again.

I’ve spent 10 days in this hotel. Quite new and well located. I strongly recommend it. Everything was amazing. Special thanks to Indah who was efficiently managing the breakfast and made my stay even better. I would like to thank also the staff of the reception and especially Passy who was professional and helpful when I needed to change the room. Thanks also to Greg for being smiley and helpful. The staff of the Ginger Restaurant and at the pool bar is also great. Many thanks

We had a very nice family brunch. Good variety of food, live cooking stations, kids corner and entertainment. All staff very attentive, we have been taken care of by Shoon/Keylene and had a very relaxing afternoon. I can only recommend as a nice family brunch on a budget.

Ginger restaurant is a good place for family and friends. Service is awesome from the manager up to other staffs especially with Khemae. They make sure to follow up from reservations up to the dining experience. Chef is also friendly as she makes sure to have nice experience. Definitely coming back

A very nice hotel with great service, staff, free parking, clean rooms, luxury bathroom. Gym is clean and with adequate equipment. Very quiet rooms with excellent cooling. Great lighting and closet space. Thanks to Mr Mohamed, the manager, and his excellent staff. The weekend brunch is incredible.

We thoroughly enjoyed our stay here!!! Next time we are in Dubai we will book this
Hotel again. All of the services and amenities are great! The rooms were big and clean we had an amazing view as well! Passy at the front desk took care of us! He was so kind. Ram at the pool was also very friendly and kind so nice and watched out for
Our children at the pool. The whole team and staff at the hotel were great and gave amazing customer service. Highly recommend!

We stay here from 22nd-29th May this year. Just me and my son. And from the get go I am telling you we will 100% be going back to this hotel.
Originally I booked a smoking room not realizing that this room does not come with a balacany. I told the staff that I wasn’t happy with the room and with no questions they moved us immediately.
We had bed and breakfast stay only managed to wake for breakfast on the first day. That was due to us exploring Dubai till late hours 🤣 (beautiful place). Our towels were cleaned daily long side the complementary water tea/coffee. Daily. Bedding changed ever too days. Honestly this hotel and there staff could not do anymore for you if they tried. I had a little issue with the food I orderd at the pool side. Went back to my room the staff was at my door within 10mins putting the situation right for us. They even had cash in there hand to refund for both meals. We came to a mutual decision on that and they also gave my son a free icecream deliverd to our door later on that night. Honestly when I say there hospitality is 100/10. Mark my word. You get fresh towels at the pool on the 5th floor. Everytime you go up there. the stay here was amazing. And like I said previously we are definitely going back but for longer.
The shops on the strip just Literally around down the side road. Has a little cat who lives in the air conditioning shop called “tuna”.. my son absolutely loved her probably not relevant to this review but was for our stay. The kios at the side of the air conditioning shop called “teaway” can get the most beautiful fresh Indian foods/fries ect...!! The best fresh cut fruit, and smoothies and milkshakes also for cheap as chips. Lovley people :) anyway I could be here allday talking about how beautiful this country is but one thing I will repeat we are definitely coming back. Thank you for having us jumeria. Room 424. :) it was a pleasure. P.s download the careem app your going to need it :)

I recently stayed here and had a great experience.
The hotel is nice and the room were very comfortable. The restaurants has nice and delicious food, and the room price I found it affordable. About the staff is incredibly nice and friendly. Yes, I highly recommend visiting this hotel.