6.1
Not bad
5 $
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Phoenix Hotel in Dubai

🌍
United Arab Emirates, Dubai, St.28, Community 118.Nakheel Area.Deira
● Center: 9 km
🌞 Beach - 59 min
🧭 Coordinates
19 AED
Phoenix
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Executive Double Junior Suite
Executive Double Junior Suite
Private bathroom
Beds:
47 $
Standard Single room
Standard Single room
Private bathroom
Beds:
49 $
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
51 $
Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
53 $
Executive Single Suite
Executive Single Suite
Private bathroom
Beds:
55 $
Executive Junior Suite
Executive Junior Suite
Private bathroom
Beds:
73 $
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
119 $
Other
Other
Bed in Dorm
Bed in Dorm
Shared bathroom
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Economy Triple room
3 x
Economy Triple room
Private bathroom
Beds:
Economy Quadruple room
4 x
Economy Quadruple room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room
Standard room
Shared bathroom
Beds:
Standard Double room
Standard Double room
Shared bathroom
Beds:
Standard room with city view
Standard room with city view
Private bathroom
Beds:
Standard room with sea view
Standard room with sea view
Private bathroom
Beds:
1 Bedroom Standard room
1 Bedroom Standard room
Private bathroom
Beds:
2 Bedrooms Standard room with balcony
2 Bedrooms Standard room with balcony
Private bathroom
Beds:
Standard Club room
Standard Club room
Private bathroom
Beds:
Standard Club room with Burj Khalifa view
Standard Club room with Burj Khalifa view
Private bathroom
Beds:
Standard Club room with balcony and with sea view
Standard Club room with balcony and with sea view
Private bathroom
Beds:
Standard Single room with city view
Standard Single room with city view
Private bathroom
Beds:
Standard Single room with ocean view
Standard Single room with ocean view
Private bathroom
Beds:
Standard Triple room with city view
3 x
Standard Triple room with city view
Private bathroom
Beds:
Standard Triple room with balcony
3 x
Standard Triple room with balcony
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Quadruple room with city view
4 x
Standard Quadruple room with city view
Private bathroom
Beds:
Standard Quadruple room with sea view
4 x
Standard Quadruple room with sea view
Private bathroom
Beds:
Standard Quintuple room
5 x
Standard Quintuple room
Private bathroom
Standard Quintuple room with city view
5 x
Standard Quintuple room with city view
Private bathroom
Standard Family room
Standard Family room
Family room with bathroom
Standard Family room with sea view
Standard Family room with sea view
Family room with bathroom
Standard Family Club room with balcony
Standard Family Club room with balcony
Family room with bathroom
Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
Standard Double room with bay view
Standard Double room with bay view
Private bathroom
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
Beds:
Standard Double room with partial ocean view
Standard Double room with partial ocean view
Private bathroom
Beds:
Standard Double room with pool view
Standard Double room with pool view
Private bathroom
Beds:
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double room with water view
Standard Double room with water view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
2 Bedrooms Standard Double room
2 Bedrooms Standard Double room
Private bathroom
Beds:
Standard Double Club room
Standard Double Club room
Private bathroom
Beds:
Standard Double Club room with Burj Khalifa view
Standard Double Club room with Burj Khalifa view
Private bathroom
Beds:
Standard Double Club room with balcony and with sea view
Standard Double Club room with balcony and with sea view
Private bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Comfort Family room
Comfort Family room
Family room with bathroom
Comfort Double room with city view
Comfort Double room with city view
Private bathroom
Beds:
Comfort Triple room
3 x
Comfort Triple room
Private bathroom
Business room
Business room
Private bathroom
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Beds:
Superior room with Burj Khalifa view
Superior room with Burj Khalifa view
Private bathroom
Beds:
Superior room with city view
Superior room with city view
Private bathroom
Beds:
Superior room with garden view
Superior room with garden view
Private bathroom
Beds:
Superior room with water view
Superior room with water view
Private bathroom
Beds:
Superior Single room
Superior Single room
Private bathroom
Beds:
Superior Single room with balcony
Superior Single room with balcony
Private bathroom
Beds:
Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
Beds:
Superior Family room
Superior Family room
Family room with bathroom
Beds:
Superior Single Family room
Superior Single Family room
Family room with bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Superior Double room with city view
Superior Double room with city view
Private bathroom
Beds:
Superior Double room with sea view
Superior Double room with sea view
Private bathroom
Beds:
Superior Double room with balcony
Superior Double room with balcony
Private bathroom
Beds:
Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Beds:
Deluxe room with city view
Deluxe room with city view
Private bathroom
Beds:
Deluxe room with garden view
Deluxe room with garden view
Private bathroom
Beds:
Deluxe room with water view
Deluxe room with water view
Private bathroom
Beds:
Deluxe room with balcony
Deluxe room with balcony
Private bathroom
Beds:
1 Bedroom Deluxe room
1 Bedroom Deluxe room
Private bathroom
Beds:
2 Bedrooms Deluxe room
2 Bedrooms Deluxe room
Private bathroom
Beds:
2 Bedrooms Deluxe room with balcony
2 Bedrooms Deluxe room with balcony
Private bathroom
Beds:
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Single room with city view
Deluxe Single room with city view
Private bathroom
Beds:
Deluxe Single room with sea view
Deluxe Single room with sea view
Private bathroom
Beds:
Deluxe Single room with balcony and with garden view
Deluxe Single room with balcony and with garden view
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
Beds:
Deluxe Family room
Deluxe Family room
Family room with bathroom
Beds:
Deluxe Double Family room
Deluxe Double Family room
Family room with bathroom
Beds:
Deluxe Triple Family room
3 x
Deluxe Triple Family room
Family room with bathroom
Beds:
Deluxe Quadruple Family room
4 x
Deluxe Quadruple Family room
Family room with bathroom
Beds:
Deluxe Double room with Burj Khalifa view
Deluxe Double room with Burj Khalifa view
Private bathroom
Beds:
Deluxe Double room with city view
Deluxe Double room with city view
Private bathroom
Beds:
Deluxe Double room with mountain view
Deluxe Double room with mountain view
Private bathroom
Beds:
Deluxe Double room with ocean view
Deluxe Double room with ocean view
Private bathroom
Beds:
Deluxe Double room with sea view
Deluxe Double room with sea view
Private bathroom
Beds:
Deluxe Double room with balcony
Deluxe Double room with balcony
Private bathroom
Beds:
Deluxe Double room with balcony and with garden view
Deluxe Double room with balcony and with garden view
Private bathroom
Beds:
Deluxe Double Club room
Deluxe Double Club room
Private bathroom
Beds:
Premier room
Premier room
Private bathroom
Beds:
Premier Family room
Premier Family room
Family room with bathroom
Beds:
Premier Double room with balcony and with bay view
Premier Double room with balcony and with bay view
Private bathroom
Beds:
Executive room
Executive room
Private bathroom
Beds:
Executive room with city view
Executive room with city view
Private bathroom
Beds:
Executive Triple room
3 x
Executive Triple room
Private bathroom
Beds:
Executive Family room
Executive Family room
Family room with bathroom
Beds:
Executive Single room
Executive Single room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
Premium room
Premium room
Private bathroom
Beds:
Premium room with balcony and with water view
Premium room with balcony and with water view
Private bathroom
Beds:
Premium Double room with city view
Premium Double room with city view
Private bathroom
Beds:
Premium Double room
Premium Double room
Private bathroom
Beds:
Premium Double Club room
Premium Double Club room
Private bathroom
Beds:
Premium Double Club room with view
Premium Double Club room with view
Private bathroom
Beds:
Classic room
Classic room
Private bathroom
Beds:
Classic Triple room
3 x
Classic Triple room
Private bathroom
Beds:
Classic Family room
Classic Family room
Family room with bathroom
Beds:
Classic Double room
Classic Double room
Private bathroom
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Double room
Grand Double room
Private bathroom
Beds:
Grand Double Family room
Grand Double Family room
Family room with bathroom
Beds:
Prestige room
Prestige room
Private bathroom
Beds:
Privilege room
Privilege room
Private bathroom
Beds:
Privilege Double room
Privilege Double room
Private bathroom
Beds:
Junior Suite
Junior Suite
Private bathroom
Beds:
Junior Suite with canal view
Junior Suite with canal view
Private bathroom
Beds:
Junior Suite with garden view
Junior Suite with garden view
Private bathroom
Beds:
Club Junior Suite with balcony
Club Junior Suite with balcony
Private bathroom
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Family Junior Suite
Family Junior Suite
Family room with bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
1 Bedroom Double Junior Suite
1 Bedroom Double Junior Suite
Private bathroom
Beds:
Standard Junior Suite
Standard Junior Suite
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
Penthouse Suite
Penthouse Suite
Private bathroom
Beds:
Duplex Suite
Duplex Suite
Private bathroom
Beds:
Suite with bay view
Suite with bay view
Private bathroom
Beds:
Suite with city view
Suite with city view
Private bathroom
Beds:
Suite with sea view
Suite with sea view
Private bathroom
Beds:
1 Bedroom Suite
1 Bedroom Suite
Private bathroom
Beds:
2 Bedrooms Suite
2 Bedrooms Suite
Private bathroom
Beds:
Club Suite
Club Suite
Private bathroom
Beds:
1 Bedroom Club Suite
1 Bedroom Club Suite
Private bathroom
Beds:
Family Suite
Family Suite
Family room with bathroom
Beds:
Family Penthouse Suite
Family Penthouse Suite
Family room with bathroom
Beds:
1 Bedroom Family Suite
1 Bedroom Family Suite
Family room with bathroom
Beds:
2 Bedrooms Family Suite
2 Bedrooms Family Suite
Family room with bathroom
Beds:
Double Family Suite
Double Family Suite
Family room with bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Double Suite with city view
Double Suite with city view
Private bathroom
Beds:
1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
Double Club Suite
Double Club Suite
Private bathroom
Beds:
2 Bedrooms Double Family Suite
2 Bedrooms Double Family Suite
Family room with bathroom
Beds:
3 Bedrooms Double Suite
3 Bedrooms Double Suite
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Business Suite
Business Suite
Private bathroom
Beds:
Superior Suite
Superior Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Deluxe Suite with city view
Deluxe Suite with city view
Private bathroom
Beds:
Deluxe Single Suite
Deluxe Single Suite
Private bathroom
Beds:
Deluxe Single Suite with city view
Deluxe Single Suite with city view
Private bathroom
Beds:
Deluxe Triple Suite
3 x
Deluxe Triple Suite
Private bathroom
Beds:
Deluxe Triple Suite with city view
3 x
Deluxe Triple Suite with city view
Private bathroom
Beds:
Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
Deluxe Double Suite with city view
Deluxe Double Suite with city view
Private bathroom
Beds:
Deluxe Double Suite with water view
Deluxe Double Suite with water view
Private bathroom
Beds:
Premier Suite
Premier Suite
Private bathroom
Beds:
Premier Double Suite with water view
Premier Double Suite with water view
Private bathroom
Beds:
Executive Suite with city view
Executive Suite with city view
Private bathroom
Beds:
1 Bedroom Executive Suite
1 Bedroom Executive Suite
Private bathroom
Beds:
2 Bedrooms Executive Suite
2 Bedrooms Executive Suite
Private bathroom
Beds:
2 Bedrooms Executive Suite with city view
2 Bedrooms Executive Suite with city view
Private bathroom
Beds:
2 Bedrooms Executive Suite with water view
2 Bedrooms Executive Suite with water view
Private bathroom
Beds:
Executive Club Suite
Executive Club Suite
Private bathroom
Beds:
Executive Single Suite with city view
Executive Single Suite with city view
Private bathroom
Beds:
Executive Triple Suite
3 x
Executive Triple Suite
Private bathroom
Beds:
Executive Triple Suite with city view
3 x
Executive Triple Suite with city view
Private bathroom
Beds:
Executive Double Suite with city view
Executive Double Suite with city view
Private bathroom
Beds:
Grand Suite
Grand Suite
Private bathroom
Luxury Suite
Luxury Suite
Private bathroom
1 Bedroom Luxury Suite
1 Bedroom Luxury Suite
Private bathroom
Luxury Double Suite with sea view
Luxury Double Suite with sea view
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
Duplex Apartment
Duplex Apartment
Private bathroom
Beds:
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
2 Bedrooms Apartment with balcony
2 Bedrooms Apartment with balcony
Private bathroom
Beds:
3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Beds:
3 Bedrooms Apartment with balcony
3 Bedrooms Apartment with balcony
Private bathroom
Beds:
Triple Apartment
3 x
Triple Apartment
Private bathroom
Beds:
2 Bedrooms Family Apartment
2 Bedrooms Family Apartment
Family room with bathroom
Beds:
3 Bedrooms Family Apartment
3 Bedrooms Family Apartment
Family room with bathroom
Beds:
1 Bedroom Double Apartment
1 Bedroom Double Apartment
Private bathroom
Beds:
Superior Apartment
Superior Apartment
Private bathroom
Beds:
Deluxe Apartment
Deluxe Apartment
Private bathroom
Beds:
1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
Private bathroom
Beds:
Executive Apartment
Executive Apartment
Private bathroom
Beds:
1 Bedroom Executive Apartment
1 Bedroom Executive Apartment
Private bathroom
Beds:
Premium Apartment
Premium Apartment
Private bathroom
Beds:
1 Bedroom Premium Apartment
1 Bedroom Premium Apartment
Private bathroom
Beds:
Luxury Apartment
Luxury Apartment
Private bathroom
Beds:
1 Bedroom Luxury Apartment
1 Bedroom Luxury Apartment
Private bathroom
Beds:
2 Bedrooms Luxury Apartment
2 Bedrooms Luxury Apartment
Private bathroom
Beds:
Studio
Studio
Private bathroom
Beds:
Studio with ocean view
Studio with ocean view
Private bathroom
Beds:
Triple Studio
3 x
Triple Studio
Private bathroom
Beds:
Double Studio
Double Studio
Private bathroom
Beds:
Double Family Studio
Double Family Studio
Family room with bathroom
Beds:
Superior Studio
Superior Studio
Private bathroom
Beds:
Deluxe Studio
Deluxe Studio
Private bathroom
Beds:
Executive Studio
Executive Studio
Private bathroom
Beds:
Premium Studio
Premium Studio
Private bathroom
Beds:
Premium Double Studio
Premium Double Studio
Private bathroom
Beds:
Villa
Villa
Private bathroom
Beds:
Villa beachfront
Villa beachfront
Private bathroom
Beds:
1 Bedroom Villa
1 Bedroom Villa
Private bathroom
Beds:
3 Bedrooms Villa
3 Bedrooms Villa
Private bathroom
Beds:
4 Bedrooms Villa
4 Bedrooms Villa
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
More rooms

Description

The hotel is located in the heart of Nasr square in Dubai. All the rooms are decorated in a modern and elegant style.

Built: 2012

Location: 20 minutes ' drive from the oldest Mall in Dubai, Al Ghurair Mall and old spice Souk, 6 km from Dubai airport.

Consists of a 6-storey building.

The hotel has 80 rooms.

Beach: public sandy beach, 6 km from the hotel (3 coastline). The entrance to the sea sand. On the beach umbrellas, deck chairs: free (the beach Al Mamzar Beach Park, beach access fee: 1.3 $). The beach is 1.7 km away.

The hotel has Russian speaking staff.

Accepted credit cards: Visa, Mastercard.

Pets are not allowed.

On the hotel territory: SPA, snack bar, restaurant, Laundry service, dry cleaning, Barber, beauty shop, currency exchange, gift shop, car hire

Attractions: massage, Onsen, tour Desk

For children: cot

With a stay at Palette Phoenix Hotel in Dubai (Deira), you'll be within a 5-minute drive of Gold Souk and Al Ghurair Centre. This spa hotel is 4.5 mi (7.2 km) from Dubai Cruise Terminal and 5.1 mi (8.2 km) from Dubai World Trade Centre.

The distance to the nearest airport is 6 km.

Policies and conditions

  • Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of AED 100.00 (approx. US$27.23) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, MasterCard
  • Check in time: 14:00. Check out time: 09:00-12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Upper floors accessible by elevator
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • Minibar
  • Locker
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Billiards
  • Barbeque
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
Beauty and wellness
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 3900 m. It takes 59 minutes To the beach!

The distance to the sea is 930 meters

Street view

Video: Review: A Stay at Historic The Phoenix Hotel Yogyakarta - Handwritten Collection 🇮🇩 🛎️

Map

Reviews

Cleanliness
Amenities
Location
Service
06.01.2026 Kareem
Avoid this hotel if you value safety and customer service. During the severe flooding in Deira on Thursday, Nov 18th, it was physically impossible and dangerous for my taxi to reach the property. I contacted them via Agoda immediately to explain the emergency, but they were completely inflexible. They refused a refund, essentially implying I should have risked my safety to check in. To make matters worse, their listed phone number is invalid, making it impossible to speak to a human. They prioritize money over guest safety. Purely scammers
29.11.2025 Hameed
THE WORST EXPERIENCE that I have ever had in Dubai.
I have stayed in many Dubai hotels, since 2022.
But this one, the WORST EVER.

Rude staff,
Stingy smell inside the room,
No proper updates,
They gave my room to someone else before I reach there, and made me wait for hours.

The staffs were so rude.
Very bad hospitality and behavior.

WILL NEVER GONNA STAY HERE, AND WILL NOT RECOMMEND AT ALL.

Please,
You will get many better place and experience than this place, for the same price you PAY.
14.11.2025 asifa
The hotel and the staff AWFUL «  customer service in Dubai is the best » absolutely not.
I paid for 2 night I spend only one because I found a bug on their room I told to the reception they change my room. Then during the night noise issue one lady was screaming the all night until 5am. Then next day again I found another bug.
I ask I refund for the night I will not spend. The « manager » said I will do something and then left.
You can’t be unprofessional that much.
But
31.10.2025 Lana
Worst Experience Ever – Don’t Be Fooled by the Photos!
Review:
Absolutely shocking! The place looks nothing like the pictures online. It was dirty, and completely different from what we booked. The manager was rude, arrogant, and refused to help. We were so frustrated and disappointed — this was a total scam and a complete waste of money. Avoid this place at all costs!
22.10.2025ZenHotels CHARILAOS
Cleanliness: 4 Location: 2 Price: 4 Services: 4 Room: 3
+ room was clean , bathroom also quite good
- TV not working, mattress needs replacement
05.09.2025 Bahaa
I had an outstanding stay at this hotel. The staff were welcoming, professional, and attentive, ensuring that every part of my visit was enjoyable. My room was spacious, spotless, and tastefully decorated, with a comfortable bed and a seating area. The bathroom was modern and luxurious, with premium toiletries. The hotel’s amenities and overall ambiance were excellent, creating a memorable experience.
29.07.2025 Guest
Horrible hotel the hotel is dirty. There was hair and stains all over the bed. The bathroom was unspeakable. We found cockroaches in the lobby and in the room. They tried fo scam us too. Do not recommend at all!!!!!
13.05.2025 DJ
Terrible experience at Palette Phoenix Hotel. The staff was extremely rude, especially a person named Rohit Karki, who was unprofessional and disrespectful. No proper service, no working Wi-Fi, no food, and even the phone in the room didn’t work. Despite their own mistakes, they blamed guests. Not recommended for anyone, especially tourists. Avoid this hotel if you value your peace of mind.
06.05.2025 CherryJace
I stayed in Room 301 with my mother for two nights and three days, and unfortunately, it was one of the most disappointing hotel experiences I’ve ever had. The overall atmosphere of the hotel felt neglected and gloomy. We paid an additional 20 dirhams for a cleaning service—even though our booking through OYO stated the price was all-inclusive—only to arrive at a room that was clearly unclean.

The bathroom was in poor condition, the bedsheets had visible red and brown stains, cigarette burns, and multiple strands of hair that were clearly not ours. Surfaces were dusty, the chairs were extremely dated, and the windows were so dirty they obscured any view (which, frankly, was not pleasant either). The street noise and lack of cleanliness outside the hotel only added to the discomfort.

Hotel staff, although they did provide us with two bottles of water, appeared unmotivated and interacted with us in a cold, uninterested manner. The in-room mini fridge was non-functional and dirty. Though tea and sugar were provided, there was no electric kettle to make use of them. The television didn’t work, and the air conditioning took over an hour to cool the room to a barely comfortable temperature. Once under the covers, it became uncomfortably warm again.

The carpets and floor mats were filthy—one was even sticky—and we ended up cleaning parts of the room ourselves just to tolerate the space during our stay.

While the location is somewhat central, it doesn’t compensate for the poor maintenance and low hygiene standards of the hotel. I’m genuinely shocked this establishment holds a three-star rating. In my opinion, it should be rated no higher than one star. I strongly urge the relevant authorities to inspect this property regularly, as its current state is unacceptable. I will not be returning and do not recommend it to others.
25.04.2025 Jahid
Gud and nice staff
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Frequently asked questions about Phoenix Hotel

How much does it cost to stay at Phoenix Hotel?

The cost of living in Phoenix Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Phoenix Hotel to the nearest beach?

It takes 59 minutes to reach to the nearest beach.

Which sights are located near Phoenix Hotel?

The nearest sights are: Burj Khalifa (9 km), The Dubai Fountain (9 km) and Sharjah Fort (12 km)

Does Palette Phoenix Hotel have a swimming pool?

No, Palette Phoenix Hotel doesn't have a pool.

Are pets allowed at Palette Phoenix Hotel?

No, pets are not allowed at Palette Phoenix Hotel.

How to get from the closest airport to Palette Phoenix Hotel?

The closest airport is Dubai International Airport, and it is about 18 mins from hotel by car (5.3 km).

What is the cancellation policy for Palette Phoenix Hotel?

The cancellation policy for Palette Phoenix Hotel varies depending on the type of room and booking conditions.

Does Palette Phoenix Hotel offer airport transfer services?

No, the Palette Phoenix Hotel doesn't offer airport transfer services.

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Объект не является классифицированным в соответствии с законодательством РФ средством размещения
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