The Retreat Palm Dubai MGallery by Sofitel

Lovely stay. A special thanks to Nathaniel and the Valet team - they always greet you with a warm and friendly smile, super polite and helpful. It made my time here really relaxing. Highly recommended.

Facilities are also lovely, very good quality and the staff across the entire building are always there to help and make you feel comfortable.

I’ll definitely be returning soon! Thanks for making our stay so enjoyable.

Great hotel with friendly and helpful staff. They will do their best to ensure you have a good stay. We used the hotel car once and it was a good experience. Breakfast is also great with a wide variety of choice. They also left me a little birthday treat in our room and I have no idea how they knew since my husband didn’t tell them it was my birthday either 😅

There are lots of facilities too - a kids club and kids pool, a general pool, restaurant and room service, and my favourite was the spa! I had a massage and oxygen therapy and would highly recommend it to anyone.

It’s quite far out on the palm, near the Atlantis, so if you’re looking for a central location this isn’t it. However, if you’re looking to stay on the palm and want to be away from the city it doesn’t get much better than this. We had no problem getting round using taxis and the hotel staff are happy to help organise this for you.

We arrived and Nathaniel greeted us. We were always very satisfied with the service, especially because Nathaniel always asked how we liked the hotel. He was very friendly, his friendliness was not fake, it came from the heart. Thank you Nathaniel, you made our stay more pleasant.
The only problem we had was the buffet, everything was without sugar and we did not expect that.

Great Hotel and Service! Very relaxing, away from the business of Downtown Dubai. Lovely staff and healthy food choices.
Staff are very accommodating to our needs.
Special mention to Niraj who has always kept our room clean and tidy, always perfectly done beds when we get back from our days out. Highly recommend hotel to stay in.

**Exceptional Service, and Relaxation**

I recently stayed at this hotel and had an outstanding experience. From the seamless check-in to the beautifully appointed room with a beach view, every detail exceeded expectations. The bed was incredibly comfortable, and the room is spacious and clean.

The breakfast buffet has lot of choices to suit everyone , what I like also is that they have a detox juice daily.

The hotel has a beautiful spa and gym. There are lot activities like morning breaths sessions, yoga & aqua classes.

But what truly set this hotel apart was the staff—every team member went above and beyond to ensure my stay was flawless.

Highly recommend for anyone seeking relaxation, and impeccable service. I’ll definitely be back!

I am writing this review on my last day here and I am so sad to leave!! Honestly, this experience has been amazing, I came on vacation with my family and there is not one bad thing I can say about this place. The staff are amazing and kind. The spa experience is wonderful! All resources are just overall amazing.
I would just like to say a huge thank you to all staff for everything that they do that make this place amazing but a few names to mention would be; Gerald who was very helpful and who always has smile on his face, Lavina and Timothy at the front desk who were extra kind and attentive and the lovely lady at the front cafe whose name I have forgotten but was always giving us ice😉

Thank you to all the staff, your work is very much appreciated!!!

10/10 recommend. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

One of the best hotels I’ve been to. The name speaks for itself, Retreat. You can have yourself a retreat. The amenities are good and fun. The staff are very approachable and friendly. Special mention to Lavina and Shiela from the reception, who helped me surprise my wife for her birthday. Thank you for the setup and the cake. I really appreciate it. The foods are delicious and well presented. We had a wonderful stay. One night is not enough. We’ll be back and will stay for more days.

I started using this facility in 2020 and they have remained consistent in their service. Today I received exceptional service from Maya who did my 90 min massage. One of the best 90 min balinese massages I have ever had in this facility. Definitely worth it. Angel was very helpful and courteous as well.

Our stay at this hotel was truly exceptional. From the moment we arrived, we were greeted with refreshing welcome drinks, setting a warm tone for our visit. Mr. Timothy went above and beyond to ensure our check-in process was seamless and that we were allocated a room that exceeded our expectations.

The room itself was remarkably spacious and impeccably clean. The expansive balcony offered breathtaking views of the Palm Jumeirah and Atlantis Hotel, enhancing our stay with a picturesque backdrop. The swimming pool area was equally impressive, featuring attentive lifeguards and a well-maintained environment. Additionally, the hotel’s private beach access was a wonderful bonus, providing a perfect spot to relax by the sea.

Room service was available around the clock, and we were consistently impressed by the speed and efficiency with which our requests were handled. Overall, this hotel provided an outstanding experience, combining excellent amenities with exceptional service.

Thank you all and I will definitely come back here soon

Truly 10/10 on everything. Fabulous resort with friendly staff, amazing views of the palm Jumeirah. Loved every single minute spent here. Rooms, pool & beach were luxurious. Open check in got welcome drink and lovely arrival gifts. We were upgraded to suite which was so surprising so personalized service which made my anniversary special and wife was so happy. The decorations for anniversary was beautiful and the cake was so good! I really want to thank the team you guys should be proud of what you are doing and the service you provide is outstanding.