H10 Puerta de Alcalá Hotel
Rooms and prices
Description
This modern hotel is located near Retiro park, close to metro, close to the shopping area of Goya. The hotel is famous for the quality of services and comfortable accommodation.
Built: 1969
Renovated: 2005
Location: 100 metres from Retiro Park and the metro station Principe de Vergara, 15 minutes walk from the Puerta de alcalá and Cibeles square, 1.5 km from the Prado Museum, 20 minutes walk from the Serrano shopping centre, 1.8 km from the Atocha railway station, 13 km from the airport Madrid.
The hotel has 146 rooms. There are non-Smoking.
Consists of one 7-storey building.
Accepted credit cards: American Express, Visa, Mastercard.
Pets are not allowed.
On the hotel territory: 1 restaurant, 1 bar, free wifi, Parking fee, car rental, Laundry service, dry cleaning, currency exchange, meeting, Banquet facilities, business centre, Luggage storage
Attractions: Bicycle rental, tour arrangements services are available
For children: baby cot with charge/on request
With a stay at H10 Puerta de Alcalá, you'll be centrally located in Madrid, within a 5-minute drive of Gran Via Street and WiZink Center. This 4-star hotel is 2.3 mi (3.6 km) from Puerta del Sol and 2.3 mi (3.8 km) from Plaza Mayor.
The distance to the nearest airport is 13 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: American, Continental, Full English/Irish, Gluten-free, Italian, Vegetarian A la carte, Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Terrace
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Poolside bar
- Bottled water (at extra charge)
- Free Wi-Fi
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Beach/pool towels
- Rooftop pool
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Solarium
- First Aid Kit
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: H10 Puerta de Alcalá, Madrid, Spain
Map
Reviews
The hotel is very stylish & modern, superbly clean with great facilities.
The Staff were all excellent and able to accommodate the requests we made.
Be sure to make use of the rooftop bar and restaurant, despite being priced above average it does serve a varied choice of food, and a good choice of drinks.
We did use the pool and sun deck, but be sure to book a lounger during busy times.
Friendly and welcoming overall.
On check in we had a wonderfully helpful gentleman who was an ambassador for your hotel.
He gave us a quick guide to Madrid , where to go and how to get there - fantastic and thank you it has been invaluable ….
Housekeeping has been great and the team are all very pleasant .
Only small moan…. Had a late night and arrived at the first floor bar around 15 minutes before closing ( I didn’t know it closed at 12 before this visit ) and the welcome was not what I would have expected , a little cold and every time we have had drinks in the hotel it comes with complimentary nibbles - not that night !
Shame really as it could have been managed differently and left me feeling a valued customer rather than an unwelcome one.
I have not scored the hotel any lower because of this as there are so many highlights during our stay.
However if the hotel wants to be truly great then the service should be delivered 24/7 …
Customer service was incredible, host were such a helpful person!
The staff were very nice, polite, and helpful. We found the hotel's restaurant to be a very convenient option/amenity.
Frequently asked questions about H10 Puerta de Alcalá
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does H10 Puerta de Alcalá have a swimming pool?
Yes, H10 Puerta de Alcalá has a pool.
Are pets allowed at H10 Puerta de Alcalá?
No, pets are not allowed at H10 Puerta de Alcalá.
Does H10 Puerta de Alcalá provide breakfast?
Yes, Guests staying at H10 Puerta de Alcalá can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Full English/Irish, Gluten-free, Italian, Vegetarian.
How to get from the closest airport to H10 Puerta de Alcalá?
The closest airport is Madrid Barajas Airport, and it is about 15 mins from hotel by car (12.0 km).
What is the cancellation policy for H10 Puerta de Alcalá?
The cancellation policy for H10 Puerta de Alcalá varies depending on the type of room and booking conditions.
Does H10 Puerta de Alcalá offer airport transfer services?
No, the H10 Puerta de Alcalá doesn't offer airport transfer services.
