8.8
Excellent
231 $
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Best Western Plus Hotel Universo

🌍
Italy, Rome, Via Principe Amedeo 5B
● Center: 610 m
☎ Phone: +39 06 476811Show
🧭 Coordinates
208 EUR
Best Western Plus Universo
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Single room
Standard Single room
Wireless internet, air conditioning and bath
Beds:
231 $
Small Double room
Small Double room
Wireless internet and private bathroom
Beds:
233 $
Comfort Double room
Comfort Double room
Wireless internet, air conditioning and minibar
Beds:
242 $
Deluxe Double room
Deluxe Double room
Wireless internet and private bathroom
Beds:
286 $
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
316 $
Standard room
Standard room
Wireless internet, air conditioning and bath
Beds:
Comfort Triple room
3 x
Comfort Triple room
Wireless internet, air conditioning and private bathroom
Beds:
Superior Family room
Superior Family room
Family room with internet, air conditioner and bathroom
Beds:
Superior Double room with balcony
Superior Double room with balcony
Wireless internet, air conditioning and minibar
Beds:

Description

The hotel is in a 19th century building the heart of Rome, near Termini train station, Basilica Santa Maria degli Angeli, via Nazionale. Perfect for shopping and exploring the sights of Rome.

Located in the Lazio region, in Central Rome, 300 metres from Termini train station, 15 km from Ciampino airport, 150 meters from the Opera and 5 minutes walk from the famous shopping street via Nazionale.

Consists of an 8-storey building.

The hotel has 199 rooms.

Pets are allowed on request. No extra charges.

On the hotel territory: 2 restaurant, bar/lounge, business center, Pets allowed, safety Deposit box, meeting rooms

Attractions: fitness centre, sauna, Hammam, gym

For children: cot

Hotel opened in 1932.

The distance to the nearest airport is 15 km.

Policies and conditions

  • No parking available.
  • Pets are allowed. No extra charges.
  • WiFi is available in all areas and is free of charge.
  • Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    No extra beds are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Payment options: American Express, Visa, Euro/Mastercard, JCB, No prepayment
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Pharmacy
  • Fire Extinguisher
  • Upper floors accessible by elevator
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Vending machine
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation - pickup
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: 🏨 Best Western Plus Hotel Universo Review 2022. Rome, Italy

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Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
09.07.2024
Welcoming, professional and very helpful staff. Prime location, close to subway, bus station etc. The air-conditioned room was excellent, even a bit larger than we expected. The bed was super comfy. The buffet breakfasts were beyond expectations. The reception is almost always busy, so don't be offended if you need to wait a minute or so for an available staff member.
Only two minor(!) things to mention:
1. Maybe just me, but I could find only one power (wall) socket, which was occupied by the kettle. (Yes, the room was equipped with a kettle! :-) ) Perhaps I was not thorough enough.
2. The balcony's sliding door has no handle from outside. The door (when it's not locked) still can be opened from the balcony, but a handle would be great... It got me the creeps for a second when I got out for a smoke for the first time. For a second I thought I locked myself out... :-)
28.06.2024
Location is great, very close to train station. Hotel is right downtown with 20 minute walk to all major attractions and good restaurants. Service was okay but not the greatest, the front desk kept getting interrupted by people then started to proceed with them. The room is okay, I wouldn’t consider it 4 star at all. The tv is small with no ability to get onto Netflix or any streaming service, and the bathroom shower is in a tub with a very small shower head. Also the head board shakes when you’re laying in bed with some moment. Also you can hear noise from hallway like it’s in your room and other rooms. This hotel has good potential but not worth 4 stars at this point.
10.06.2024
Rooms were pretty updated and clean. Service at the front desk was not good. We chose this hotel partly because of the steam room and sauna which we thought would be a nice experience. I had to inform the staff that their steam room was broken, no intent to fix it, just put an out of order sign after I told them. Every time I’d ask the front desk to turn on the sauna they were not friendly and they’d seem annoyed that I even asked, say they would turn it on, and just never did. Not impressed with the service for the price tag. Plenty of hotels in the area…I’d recommend looking elsewhere.
27.05.2024
This was the best of the 4 hotels I stayed at during my trip to Italy! The rooms are clean and updated with advanced technology. The bathrooms have beautiful marble flooring! The breakfast was impressive and the staff members come around to the tables asking if you want cappuccino or anything else. I've never seen anything like this in Europe! I felt so welcomed here. The front staff was also able to order me a private transfer to the airport so I didn't have to worry about getting a taxi. It's a great, hassle-free option!

Also, they allow you to have full control of the AC so your room is at your preferred temperature. I was so impressed!

The location is close to all sorts of shops and restaurants, too! I was able to buy souvenirs and eat at fantastic restaurants with a short walk.
13.04.2024
Very strategic location! Near by the train and bus station, surrounded by affordable delicious food. The staffs are very attentive and friendly. Monica at the breakfast restaurant, Christian and Mighel at front office and many more are super helpful.
Bed is quite comfortable but the bathroom are exceptional. They provide many kinds of towels for various purposes. Lots of places to hang the towels. Love it.
Also, try to drop by to the rooftop, calm ambiance to chill with wine and have chit chat
10.04.2024
We had a great stay in Best Western Plus Hotel Universo. It’s what you expect from a 4-star hotel. We had a smooth check-in; the reception was helpful and allowed us to transfer rooms when I requested for a room at a higher floor. Room was clean and well-lit. The linens and towels were great. The aircon in the hotel cant be switched on for cooling, but after moving cities around Italy, such is a norm anyway. We opened the windows when we needed the room to be cooler. Checkout was fast. The location is great as its a short walk away from Roma Termini. Hotel is old but it’s how we wanted our hotels in Europe.
11.03.2024
As a Diamond Select member, I was not provided with my welcome gift on arrival. Unsure if this is because I used points to book. Nor was I offered water, thankfully there was some in the room. Was happy though that they have somewhere safe to leave luggage, and super conveniently located next to Roma Termini. Room was quiet and nicely decorated.
16.02.2024
first let us start with the good stuff

- The location of the hotel is 4-5 min walk from Roma Termini so you have access to metro buses and train easily and once you reach Rome or want to leave it you don't need a taxi.

- the staff are friendly and helpful.

- the Breakfast was very good.

- i got a rate of 115 euro/day + 7.5 euro daily tax - if i reserved the room 1 day earlier the rate was 165 euro and through booking it was 185 euro so i was lucky.

- the room was clean

now what i didn't like :

- the room is around 2.2 X 3.5 ( between 7 to 8 m2) so the you sleep near the door and all noise will reach you if some one passed the aiel ( i was luck no noisy people were in the floor) and you can barely move in the room but the bathroom size was good .

- the hotel don't offer AC in winter and the window can open only 10 cm gap so even in winter during after noon the temperature is around 13-15 Co so the room will be hot. in the night the temperature will drop to 3-5 co so the room temperature will be good (around 20 Co). of course if there is any noise in the street it will reach you and you won't be able to sleep.

-if you need long closet you will be out of luck as the room is barely enough for half size close it.

- the bed is 90 cm X 200 cm and the electrical outlet is not suitable for universal plug as the plug will be lose and this not safe to keep it without being watchful and their was only one outlet. so during night i will use the usb outlet to charge my phone

now for the rate i paid it was matching what i got but the room is not worth more then what i paid and i stayed from 2 days so i was out from 8 am to 9 pm i would only return to change cloth and use the bathroom so i didn't care if the room is small and young single people in their 20's won't mind it either but i don't think i will repeat the experience again
15.02.2024
We chose this hotel mainly because it is so close to the main railway station, bus station and 2 metro lines. The rooms are a good size compared to London hotels (so is my dog's kennel). Reception staff were welcoming. There are several lifts (elevators) but they are scattered around a bit rather than being in a central bank. The outstanding feature of this hotel is the breakfast. If you want a curry to go with your morning Prosecco and chicken nuggets then this is the place for you. Massive choice of dishes. I prefer to sleep with a window open so I noticed quite a lot of street noise at around 4am as the bins were collected, but shutting the window was effective. For location, service and breakfast this is an excellent hotel.
14.01.2024
Great location near the Roma Termini rail station. Easy walk to the front door. Beautiful rooms, comfortable beds, nice balcony. Best breakfast spread I've ever seen at a hotel - definitely something for everyone. Very helpful staff - excellent English. Located near some delicious restaurants and close to the opera house. We found this location perfect for access to all of Rome. Going back soon!
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Frequently asked questions about Best Western Plus Hotel Universo

How much does it cost to stay at Best Western Plus Hotel Universo?

The cost of living in Best Western Plus Hotel Universo depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Best Western Plus Hotel Universo?

The nearest sights are: Colosseum (1.2 km), Arch of Augustus (1.3 km) and Pantheon (1.7 km)

Which room categories are available in the Best Western Plus Hotel Universo?

You can book Small Double room, Standard room, Standard Single room, Comfort Triple room, Comfort Double room, Superior Family room, Superior Double room with balcony, Deluxe Double room, Double Junior Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Best Western Plus Hotel Universo?

Check-in at Best Western Plus Hotel Universo is possible from 14:00, check-out is until 11:00.

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