Villas in Bansko

Nice spa and convenient for skiing. They have shuttles available to go up to the gondola. Service not the best. Room cleaning not great. No room service. Breakfast was terrible.

Really friendly staff. The room was really warm and the breakfast adequate

I loved it great for the price

Not realy a 4star hotel. Rooms are very small, with small closet which can never fit your and your family's skiing gear (jackets, pants...) breakfast is good, so is dinner. Spa is decent.

I chose this hotel because many of my friends visit it and I had high expectations. Unfortunately, I was disappointed with the service — I had to ask twice before they finally changed something in the room. The coffee they offer is really poor, with no option to order a better quality one. The cappuccino was especially bad, which is unacceptable considering the price-quality ratio. The water in the...

I hosted a wellness event at the resort, and the crew and I had a wonderful time! The staff was supportive and helpful and catered to our needs. There was constant check-in from management to ensure my guests and I are happy, and our needs are met. The food was fresh and delicious. Breakfast offered a great variety and was convenient, especially for groups. Lunch at La Veranda was in a fun atmosphere...

We stayed for 3 nights in July and had a fantastic experience. The highlight for was the stunning mountain view from both our room and the patio—absolutely breathtaking. We also really enjoyed the outdoor pools and spa. The breakfast buffet and dinner were both exceptional, with plenty of variety and high-quality food. The hotel’s location is also a big plus—just a short walk to the gondola and close...

👍🏼The hotel is big and clearly well-maintained. The rooms are spacious and very clean. There was a huge selection at breakfast – I’ve never seen such a wide variety before. The girls at the reception were polite and friendly (the guys could definitely learn a thing or two from them). 👎However, we had an unpleasant situation during breakfast. We had taken a table, started bringing our food, and even...

This hotel has always been and remains by far the best in Bansko - the first thing to mention is a very attentive and professional service throughout the hotel, followed by a great choice of different dining venues and a great spa with indoor and outdoor pools. All of that is complemented by amazing scenery with spectacular Pirin Mountains as a backdrop. Highly recommended any time of the year!

We love coming back to Kempinski Bansko because the experience is always 5* It’s cozy, peaceful and our anniversary was perfect! Thank you for your hospitality and looking forward to our next visit! I cannot think of a downside! Great job!!!

What a thrill ! Highly recommended resort. We loved the place where we decided to spend a week of holidays with family. It offers everything you need to the point that you don't necessarily need to go out in the evening after a sporty day of hiking or skiing. The jacuzzi, the sauna, the hamman and the very large pool, not forgetting the small fishes taking care of your feet or massages, help you relaxing...

Excellent great value hotel. Free shuttle to the ski complex and only 10 minute walk into the superb Bansko. Great friendly service and food quality. Special shout out to Bobby the bartender, really top bloke and fantastic service. Will be visiting here again.

Excellent accommodation! We had a large two bedrooms apartment, which included two bathrooms and a huge livingroom. It had a balcony with lovely views, which allowed the smokers in the group to stay close. The children enjoyed the swimming pool and sauna and played pool every night. We all enjoyed the food and the service was good. They had a good shuttle bus service going to the ski slopes every morning...

We have just come back from a 7 night stay at this hotel. We had a 2 bedroom apartment which was huge, very clean , modern and warm. We were lucky to have 2 separate balconies that over looked the mountains. The food was buffet style for breakfast and dinner. You could also order off the menu. There was a great deal of choice and it tasted amazing. The staff were very lovely and helpful in the...

The rooms are very specious and cosy, with plenty of storage and very good size beds, we stayed in two bedroom apartment and we had two separate bathrooms which made it very comfortable. Food is very healthy and good, with options for vegetarians and little ones. Comfortable location, walking distance from city center as well as quiet for those who wants to just chill after busy day of skiing, shuttle...

Absolutely amazing! From the spacious heated rooms and free parking to the absolutely delicious food and incredibly friendly staff, everything was perfect. The location is excellent, and the relaxation area—including the pool, sauna, and jacuzzi—is impeccably maintained. With everything at your fingertips, this place is a true gem. Highly recommend!

The staff barely speaks English. The giant spa area with circuit of many saunas, Hammam, Steam bath, warm pool with jet strong yet, jacuzzi. Very clean , always someone dry the floor. The 503 room very big and quiet at the last flirt 4 th. The buffet is just amazing , so many many options. But I bring my sourdough bread . The WiFi is very bad, have to connect 15 times a day or more. The tv is not...

I had an outstanding experience at this hotel, and I must give special thanks to Rumen, the restaurant manager. His professionalism, warm attitude, and attention to detail truly made our stay memorable. Every meal was perfectly organized, and his personal touch elevated the entire dining experience. It’s rare to meet someone so dedicated and genuinely passionate about guest satisfaction. Thank you...

We stayed at this hotel for three days and two nights, booking a one-bedroom apartment with the all-inclusive package. • Facilities 🌟🌟🌟: The hotel is overall a bit dated, with visible wear and some damage to the furnishings. There are many stairs throughout the property, which may be inconvenient for guests traveling with infants. • Spa & Pool 🌟🌟🌟🌟🌟: Spacious, well-equipped, and very well maintained...

This was my second stay at Grand Hotel Bansko, as my first experience was excellent with exceptional food. However, this time was disappointing. The food was consistently cold, and the bread was not fresh, as shown in the attached photo. When I raised my concerns with reception, the manager’s response was simply that the food was “fine,” which felt dismissive and unprofessional. A staff member named...

Grand Hotel Bansko exceeded all expectations! The rooms are spacious, comfortable, and impeccably clean. The entire hotel is spotless, and the staff are friendly, welcoming, and genuinely cool. The food was fantastic, with a variety of options that change 3-4 times a day—always fresh and high-quality. The spa is amazing, and the lounge bar is a great place to unwind. This hotel truly has everything...

Very nice place. The service and the spa were excellent. The food in the restaurant was great and there was a wild variety of dishes.

Room, and the toilet, or specifically toilet seat, could be much cleaner. Toilet seat had "desinfected" label on it, but was dirty. Cups left by the kettle still had coffee on them🤢. We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress). The Hamam and Sauna...

I loved this hotel. We stayed in March in a deluxe 2 bedroom suite which had a great view and very comfortable. The beds were comfortable too. It is a great location for the ski lift and a walk into Bansko town. The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk...

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra. It was hard to stop myself. Nice hotel with its own underground parking, spa and sky rental.

The location and the Food are the only good things about this hotel. If you only interested in the minimum place to sleep and have breakfast then choose this places to stay, otherwise look somewhere else! The rooms are bare minimum, we booked one room with a double bed and a second room with two single beds, we got two double beds and forced one of the members to sleep on the couch in the living room...

We had a great stay at Casa Karina Bansko! The rooms were clean but quite tired and could use some renovation. The staff was friendly and always ready to assist with any request. The kitchen was excellent, offering a varied and delicious buffet, but unfortunately, no water was provided for dinner. The location is perfect, just a short walk to the ski lift and close to restaurants and shops. I recommend...

Let's start with negatives: Room housekeeping hit and miss, can be mega late in the afternoon by which time you're busy in the room. Dinner, unlike most other hotels you can't even get water with your dinner... Less expensive hotels give free drinks, beer and wine with your dinner and water if necessary. WiFi: awful! Only like 5mbps and constantly regularly drops outs when even just on a voice call...

Exceptional Stay at Regnum Hotel & Spa, Bansko Our stay at Regnum Hotel & Spa in Bansko was simply outstanding! From the moment we arrived, we were greeted with warm hospitality and excellent service from the staff, who went above and beyond to ensure our comfort. The location is perfect—close to the ski slopes, yet peaceful enough for ultimate relaxation. The spa and thermal facilities are truly...

I recently stayed at the Regnum Bansko Ski Hotel & SPA, and it exceeded all expectations. The rooms were spacious, modern, and impeccably clean, offering a comfortable retreat after a day on the slopes. The hotel's location near the gondola lift was convenient, and the shuttle service was always punctual. The staff were exceptionally friendly, professional, and attentive to every need, making the experience...

A luxurious and well-invested hotel with a beautiful atmosphere, excellent food, very good service 24 hours, amazing people, good cleanliness, amazing view, close to the town, it was really fun to stay here, highly recommend, thank you.

Was an ideal hotel according to the sales pitch online and pictures. We were welcomed by a very cheerful young man who gave us a great start to the experience. As we had booked a suite which I do a lot when travelling, we were expecting great service and experience. Living Room: Old tired furin living room. A great blower heater. Bathroom, spacious unfortunately the shower drain was semi block...

Nice studio, good breakfast, full working spa! The hotel is going through renovation, one section every time, without disturbing the functionality of the other open sections. So it's going to be even better in the near future!

One of the best places I’ve been! Friendly staff, spacious rooms and delicious meals are just one of the perks! There are many indoor and outdoor pools! One of the biggest attractions are the two water slides with a great mountain view! Highly recommend the hotel especially if you are visiting with your kids! Our family vacation, spent in this hotel, was amazing mostly because of the people who are...

Hotel with great location to slopes, approx. 5min walk to main lift. Lovely rooms and a really good spa as well. Boot and ski room underneath for easy storage for the next day. Unfortunately food quality was disappointing in my opinion, and it gave me sickness which cut short my last ski day. However, aside from this no complaints on anything else.

My family and I stayed at the MPM Guinness Hotel in Bansko and we had an amazing experience. We had a 2 bed apartment which as a family we loved, the food was incredible and there was always so much variety and choice for all of us. The staff were all so friendly and nothing was a problem. We had wonderful views of the mountains from our balcony and the slopes were a short walk away. There was...

Lovely hotel. Breakfast and evening meals both had lots of choice and were of a good quality. Staff were all friendly. The spa area was of a good standard, and much needed after a day on the slopes. Which were only a 5 /6 minute walk away. Close enough to all the night life but far enough away not to hear anything and be kept awake. If we came back to Bansko would definitely stay here again

Still decently priced, unlike the MPM Sport which was suddenly "upgraded" to 5-stars and almost doubled its prices over the course of one year. Very well situated, near Pirin St. and near the gondola (approx. 5 minutes walk) while a shuttle bus is also available every 15 minutes. The rooms are a bit dated but as others pointed out, they are clean (serviced daily) and well maintained. The reception...

Comfortable hotel, warm and friendly staff. Plenty of choice for breakfast. Pool area lovely. Overall happy with our experience. A little dated in the bedrooms but very clean. Good mini bar. 5 min walk to restaurants and slopes. Would return to this hotel

Positives The rooms were a good size and the children did get their own bedrooms even though we weren’t expecting that so that was really helpful. The cleaner Margarita for our room was amazing, she did little sculptures everyday with the towels which was a nice touch and made our beds everyday. The ski room Large heated ski room for boots, skis etc which was really good and could be accessed via...

Very nice hotel ,a quiet place to relax ,has all the amenities .Nice view from the balcony and they cook very tasty food ,congratulations to the chef Nikolay

Friendly staff,warm welcome ,spacious and clean room with a very nice view , there is a free shuttle to Bansko .I recommend it

Looking forward to visiting it again! Family members loved it! I am wondering how beautiful the scenery is at winter! Warm during the day - fresh in the evening! Pet friendly! Smiling people! Helping staff! What else to relax to our holidays!

Everything perfect! Look forward to visiting in the winter when we will come skiing . Apartments make you feel like you are at home. Spa is clean and the restaurant food is excellent whether a la carte or buffet

The food is great. Staff is very friendly. Rooms are clean, they change everyday your towels and give you what you need. Definitely will come back.

We absolutely love this place! We’ve been coming here for 12 years in a row, and it truly feels like home. The warm welcome, impeccable service, and inviting atmosphere never disappoint. The price-quality ratio is excellent—offering great value for money. Highly recommended!

Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small...

Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms. Beautiful rooms & staff is super nice!!!! The buffet was awesome as well! Definitely recommend!!!! I will be returning...

Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it. Bathroom needs a sliding door as access is very limited.

Great overall Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.

Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.

The location is very good. Just outside the hotel is a commercial street full of restaurants and souvenir shops.

Excellent location, spotless clean hotel, excellent spa facilities, very good breakfast, comfortable bed.

We had an amazing experience at Hotel Tanne. The apartment suite was spacious and comfortable beyond our expectations, clean, with gorgeous views. Breakfast freshly prepared. Even though we were the only guests for some days (staying in low season) we could use all the facilities, heated pools and the variety of saunas. The staff were friendly, kind and available. A short walk to the center. Strongly...

Stayed here as part of 7 day Ski trip to Banko. The managers kept us some food on checkin as the restaurant was closed and were helpful all the way through the stay. They asked if they could put on different food for dinner in the evenings as we didn’t always eat in the Hotel as we were meeting other friends. The rooms were comfortable and clean, breakfast was great and the pool and sauna was just...

Traditional Bulgarian hotel, great location - restaurants, supermarket, gondola. Nice breakfast&dinner. Room with balcony, warm and with comfortable beds. We loved the spa facilities after skiing all day. I would definitely recommend.

We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels...

Amazing hotel, perfect stay for a ski holiday We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room...

Good accomodation, friendly personnel, good facilities, varied breakfast. Enjoyed the view from the balcony in our room. You need to do a bit of walking if you want to go to the gondola.

Starting with most amazing part of the journey: “The food!” as it was incredible. Absolutely everything tasted amazing and the quality of products used is top notch. Animation for kids, the pools and how grouped and easy to reach was amazing. The rooms were clean, the view stunning, and the staff very helpful. Very enjoyable stay during hot summer days.

Perfect venue and amenities, great food. Great view, fresh air and all spa goodies make it a perfect place for a summer or a winter snowy vacation or an stress-free visit 2-3 times a year. The recent renovations made it even more attractive for a summer visits. The food is of great quality and quantity, so keep the calories in check.

Amazing hotel. We visited for a second time and didn't leave disappointed! Everything was perfect. Clean rooms, spa and pools, perfect service and very nice hotel staff. Always polite and greeting. And the food is great too with a lot of locally produced products. Great entertainment for kids especially the horse ride. Amazing view from the room.

Amazing hotel. Perfect for kids and great for a trip in any season—summer or winter. Heated pools, saunas, and every facility you could ask for. Excellent food. Every detail in the hotel is done with love and thought for the guests. The staff is wonderful and responds quickly to any request for help. Each child receives a robe for the pool and laundry service for their clothes. The food is fresh and...

Things we liked: - stunning setting against the mountains tops, quiet place - many food options that are cooked well and rotate every day - pools were clean and well maintained - a lot of activities for kids - decent service Things we didn’t care for: - no A/C…unacceptable for a place at this price point. We went in mid august and the place was stuffy the whole time - not enough elevators - it took...

It's a lovely hotel. We visited it mainly for the SPA facilities, which are exceptional. The breakfast and dinner are also good - plenty of delicious food for everyone. The rooms are good size with a large bed, but no air conditioner. You can go for a walk in the area or you can visit the Veterans Hut which is around 4 km from the hotel. Highly recommend.

Very nice and clean place and and very nice people working there. Coming here for 3 years in a row for during season. My kids love Amira and ask to book for the following year before we leave ☺️

Thoroughly enjoyed our stay at the Amira, however there are a couple of points of feedback: - the shuttle bus times in the room aren't up to date which caused confusion, and on occasion a different hotel bus would pick you up and this wasn't always made clear so could be easily missed - no coffee facilities in the rooms - we believe the suites offered this but not the rooms. Otherwise, the staff...

Not clean rooms,dirty socks near the sofa lefted from previous guests. The receptionists were polite.. need more carefully cleaning in the rooms...

This place is the best! It is so comfortable, you will sleep like a rock in those huge beds. The design is one of the best I’ve seen ever. The stuff is so kind. I would stay here again and again and again (so far I’ve stayed here 7 times already)

Lovely hotel up a slight hill. Large room with very small bathroom. Dressing gown and slippers provided. Not tea/ coffe facilities in our room.Reception and dining room staff pleasant. Good selection for breakfast. Swimming pool, jacuzzi, sauna, massage and small gym with bike, treadmill and multi gym.Hotel has ski bus to gondola although we didn't use, prefer to walk short distance

We stayed for four nights at this marvelous hotel. The rooms were delightful, consistently clean, always warm. The staff was friendly and always ready to assist, while the breakfast offered was outstanding. The hotel's amenities, including sauna, jacuzzi, and swimming pool, added to experience. Located 5-10 minutes on foot from the first ski lift, the hotel also provided a convenient van service to...

Wonderfully refreshed apartments and pool. The sun was shining and the National Park was breathtaking. The hotel/ apartment was first class and looks great after clear investment. Hotel was busy, but plenty of space to sun worship or take a dip in one of its several pools. Staff on the ball and nice and clear. I recommend a stay or two

After reading the reviews on trip advisor I was worried about the trip that I had planned to Razlog, but I was really impressed when I arrived. This hotel has had a refurb and the rooms were of good quality. They were clean comfortable and very warm. The photos are accurate it is a lovely place and of a much higher standard that some places I have stayed in whilst skiing in the alps. The buffet...

We enjoyed our 3 night stay at this hotel. The all inclusive offer was on point for a pretty low price. Food was okay, you get to choose from a variety of options, but most of the options are the same everyday with some small changes. Most of the staff is generous, but there should be more employees especially in the restaurant bar. The pools and spa center are great. Outdoor pool should be a little...

A very clean hotel, kind staff, good food. Great for both children and adults.

Good food and good variety of international and local wines, the a la card restaurant "ENOTEKATA" IS REALLY GOOD PLACE!!!

Surprisingly good variety of world and local wines in the winehall ENOTEKATA

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label. The staff were friendly and professional, and the location is great — close to the mountain and the town center. The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite...

The hotel is lovely, our bedroom a bit tired and dated, but large. Our 13 year old daughters bed was more like a camp bed with an uncomfortable mattress, our bed was fine. The room was very warm but we were able to turn the temperature down. The shower was excellent and hot. Nice to have the little extras, bath salts, dressing gowns and slippers. We arrived late at night, missing the dining service...

We stayed at this hotel for a week in March 2025 during our ski trip. The hotel is decent, but it’s quite dated compared to some of the newer hotels on the main street (Pirin Street). The spa is great, with a nice sauna, steam room, pool, and jacuzzi. The breakfast was average, offering a typical hot food selection and a good variety of fruits. However, the service at this hotel was the most disappointing...

I’m sorry to have stolen the title of someone else’s review, but I couldn’t agree more with the person that wrote that this hotel was more like a Premier Inn than a Premier luxury hotel. This is most certainly not a five star establishment, more like a three star. We stayed for a week towards the end of February and whilst it was half term in parts of England, the hotel was certainly not overrun...

The most wonderfull holiday we have had in Bansko till now. The kids were pretty happy with they play room, or at least we were. The wife was extremly satisfied with the spa , a trully 5 star services. The rooms need to be upgraded a bit to achieve the level of the lobby and the spa. Over all a nice family holiday we enjoyed this year in Bansko.

Good deal for half term ski. Location a little out of town- but walkable for evenings (head into old town for more local cuisine & to escape the tourist *****). The free hotel bus service was excellent and most welcomed for transfer to slopes with our ski gear. We paid extra for VIP lift passes & didnt regret it! Bit of a schlep up gondola in the am , but really no bother and just about enough piste...

Liked · Location, navigation - perfect. Staff, accommodation - great. Amenities, comfort - wonderful. Service, care - on a level. Food, drinks - delicious. Additional extras - good. Disliked · No air conditioning! There are no cosmetic stands in the shower cabin + there is no shower head in the bathroom, and one small handset... The door had gaps - one finger at the top and half at the bottom.

This was an Amazing Holiday in Bansko especially in this Hotel. It was an Excellent stay. Great Staff in which I also have to mention: Georgi, Mitko, Toni. They were really nice and Professional. We felt Home ! Food was Excellent too including also the Breakfast. Keep it up and will definetely return !!

It seems to lack maintenance and needs some renovation. The Hotel is really at the edge of the village.The walking path from the main road to the hotel at the top is not very safe especially at nighttime. So if one wishes to move around more in the village better choose one of the hotels there, which are pretty much in the same category. In conclusion:an overpriced 3 star hotel with a few facilities...

Not that good on the cleaning side. The apartment that we stayed is located in building "D", it is spacious enough for a family with maximum 2 children. The good thing is that it is next to the pool, and the activity park. Also they lets us stay with our dog.

A quite nice hotel that definitely needs renovation! The rooms are spacious bit outdated, the mattresses are quite old and the couch is really hard, my daughter woke up in pain. Be careful if you decide to visit it during summer, there is no air conditioning at all in the hotel nor in the rooms. We were on the 6th floor and the rooms were like a sauna. Loved the breakfast that was unexpectedly delicious...

Amazing hotel with great staff who are happy to help. The theme is very cosy and makes you feel at home. The rooms are clean and the location is perfect, giving you peace and quiet, while you are still really close to the town. 10/10

Very kind, nothing was missing, good BB, perferct spa, clean and quite, free parking. Maybe a bit far by foot from town for whom is dont rent a car.

It's a very nice hotel for skiers and offers great value for money. Ski shuttle bus run every hour. Nice ski room. The room was clean, spacious and warm, with balcony offering mountain views. The hotel is conveniently close to the ski area and nearby restaurants and bars. A huge plus is the convenience store located inside the hotel. The staff is very kind and friendly. Breakfast has many options,...

Room could have been cleaner. Breakfast was good but same everyday.

Comfortable room, with beautiful view to the mountains. At a walking distance from the village centre and the Gondola. Good breakfast, with a variety attending all a tastes and needs. They offered us free late cheque out, which was extremely useful after skiing. Could use some renovation and additions on equipment (towels, plates and cutlery). Very decent pool!

The hotel is adequate for someone who just wants to sleep and shower in but could definitely do with some significant improvement. The doors are hung very badly so there are gaps at the top of them which allow sound to travel. There was questionable wiring in one of the cupboards. There were glasses and cups but no utensils. The cleaners kept leaving 2 bath mats instead of a hand towel. Overall the...

I liked the hotel, good rooms, there is a balcony, a large pool and a children's pool

It was a decent stay, me and two friends had a double floor room with 2 single beds on the first floor and one double bed on the second floor. We slept well, and the breakfast was perfect. We also booked massages at the hotel's spa, which I highly recommend. There was no hairdryer in the bathroom, which is a minus and the overall cleanliness of the room could be better. We read some really bad reviews...

The best hotel in BANSKO . The rooms is very warm and clean! Also the food is very delicious we was half bord but sometimes we eat in the restaurants in the town! Me and my partner decided to go for the hammam package and our two kids had one kids massage each. The therapists did an amazing job. The massage, it felt so good and we were very relaxed afterwards.We rentede ski and also we took nice ski...

If you are looking for a snowboard instructor, Marian Papakoca is the guy. Perfect teacher, even better as a buddy. He made us stand up and drive on our own in just a few hours. Absolutely great guy! The ****** here is also nice, a little bit small but cozy.

Veey friendly staff and nice food. Suggests transfer to the slopes. The interior is old, some furniture is broken. Room is not very clean.

Nice spacious rooms. The restaurant has delicious food))))

Nice casino, could be crowded sometimes

It was great. The hotel is super, the food is delicious, the service is excellent, the staff is friendly, I will definitely come again. 👌🎉👍.

a nice hotel, close to Bansko. We had a comfort villa with two bedrooms, very spacious, comfortable, nicely furnished. the living room is huge, with a sofa, a fireplace and a small dining area. the spa area is equipped with a hot water pool, a jacuzzi and several saunas, but very crowded in the evening. we chose to celebrate the meal in half board way, but the food is not their strong point (some...

It’s not what it used to be few years ago. Prices have gone significantly up, the level of service have reduced. Food is mediocre, there are cracks on the walls, wallpapers are torn, carpets with stains.

convenient temperature, and not smelling. Great view on the mountains from lying in the whirlpool or swimming in the indoor basin. Comfortable modern spacious rooms and apartments. In-house restaurant and in 10 min walking several quality restaurants with traditional cuisine. Try the Japanese or conventional massage or cosmetic treatment.

Beautiful hotel with beautiful views! Tastefully decorated apartments and villas. A mix of comfort and luxury. Spa and pool are great - the pool is excellent for children and people who can’t swim as it’s not deep. It has mineral water. The jacuzzi has mountain views. There’s a smaller pool for children too. The food is good - some dishes are better than others. The park in Dobrinishte town is a short...

Fantastic resort. Nice and polite personnel. Spacious rooms. Clean SPA and warm water in the pools. . Food at the restaurant is delicious and has enough options. Swimming clothes and accessories in the Spa area, which is a plus if you come unprepared and/or with a small kid. We were in a villa and enjoyed the quitenes and the forest view. Hotel is near the center. Kids area is also nice and has anima...

It's a nice, calm, and clean hotel with comfortable beds and a tasty breakfast. Rooms are huge, and u will find all u need. Stuff is very friendly and always helps if you need anything. The hotel is situated very close to Bansko, so if u want, u can take a taxi and go there.

We had a great time in the hotel amazing we had a nice view recommend to go there

The best hotel in town for the money. I was there a few times already and my stay was perfect: clean rooms, friendly personal and especially great food. I recommended it to my friends visiting Bulgaria. Hope you try it yourself and for sure you are going to enjoy it!!

Great value for money, perfect location, nice breakfast and small but varied spa area. Really nice staff, especially Sophie the manager. Highly responsive for any question or request. Will come again!

Great attitude towards the clients, nice rooms with amazing view. Did not like that the swimming pool was half empty! Would visit again definitely

Food monotonous. Wrote that there is a Spa..... lie. There is one room with one drowned and not the pool. Steam room not working, sauna was for 2. In the Jacuzzi the water was half. A lot of little kids 7 brats parents. All the rest, but not rest.

Although the price is a little High, but overall still good, especially the service which is excellent