Rixos Premium Magawish Suites and Villas- Ultra All-Inclusive

Everything was so good that one of the staff named Hacer, facilitated my requests in advance to my arrival, and even upgraded my room type. Another staff named Ahmad, also managed every of my request in the cabana and during my stay. I had an amazing experience here! Appreciated!

The room is quite large, but it is inconsistent with the presentation in the hotel room pictures. The pictures show a two-person connected sofa, but the actual room has two separate small sofas for one person. In addition, although we had indicated in the requirements that we hoped to be arranged in a room with a better view, the hotel still gave us a room with a balcony tucked in. Although we can still see the sea, it is obviously different from the room with a protruding balcony. The bathroom has separate wet and dry areas, with a shower but no bathtub, and double basins. From the time we checked in to the time we checked out, except for seeing two ********* compatriots at the moment of check-in, we didn't see any Asian faces. Most of the people in the hotel are European. All the hotel staff basically speak English or Russian. There are no Chinese service staff, and the service staff are friendly. The hotel's greenery, swimming pool, etc. are well maintained. Drinks, cold drinks, and food in the public areas are free to take and eat, and the minibar in the room is also unlimited.

I'd still recommend against this place for Chinese tourists. First, the prices are high, the service is average, and the hotel is mostly populated by Russians. While there are plenty of restaurants—six in total—reservations are impossible to get. I stayed two nights, and every restaurant was full, forcing me to eat at the buffet. However, there weren't many people dining there. I think it's a hotel gimmick. They say you can choose from a variety of restaurants, but none were available. I complained to the front desk, paying for three meals, but nothing was available. They had no choice but to book me one night at People's, the Italian restaurant. However, there were actually very few people dining that night, with many tables empty. The pre-prepared dishes were also quite unpalatable. The hotel is so large, and the service isn't up to par. All services are centralized on a website, similar to a mini-app. I find it less convenient to call, something I'm sure most Chinese people wouldn't be used to. Also, all the bars are free, and reservations aren't required. The cocktails are truly terrible, and the bartenders are incredibly incompetent. I insisted on trying three, and none of them were good. But let's be honest. Their strawberry juice is truly delicious. I always go in and down three glasses straight away; it's the authentic flavor.

I booked a pool villa, but the location we were given was just average. From inside, there was no view of the ocean. Chinese people definitely don't get the best views. Also, the pool wasn't private; it was shared by about five or six other rooms, which I wasn't expecting.

Throughout the entire stay, no staff member asked if we needed any help. We had to fend for ourselves. I felt the price was completely disproportionate to the service we received. Honestly, I don't recommend staying here.

The hotel upgraded our villa for free. The environment was very good and the experience was great.

Came here for honeymoon
The facilities are nothing special
But the service is worth the price. It's the best place I've been to in Egypt.

This is an all-inclusive seaside resort hotel that is definitely underestimated by Chinese people. There are very few Chinese compatriots, Koreans, and Japanese. Most of them are European and American tourists.

The hotel environment is very good, the Red Sea is very beautiful, and it is very clean. It’s just too cold to go in the water. The swimming pool water is hot. The hotel has six restaurants, various bars, ice cream shops, and snack shops, all free!

There are also many activities, very lively!

The service is also very good, and they are responsive, but they are still more enthusiastic towards white people.

Very very very beautiful hotel
Recommend the grilled crabs in the all-day restaurant
Salt is full of atmosphere, and reservations for the next day are required after midnight
The lamb chops in the Brazilian barbecue restaurant are super delicious
Recommend the performances at the diamond bar every night🍻
The hotel charters a boat to go out to sea, it's fun, the private boat costs $350 for four hours, you can snorkel, island hopping, chase dolphins, and fish freely

Ctrip is outrageous!!! I recommend using overseas platforms when traveling abroad in the future!!! I failed to check in twice in two places during the three days of the Spring Festival in Egypt!!! The hotel is very, very good. I stayed there for two days with my parents and children. It is said that there are a lot of bad people in Egypt, but in fact, the worst ones are not the Egyptians but the Chinese people of Ctrip!

On the 28th day of the ***** year, I took a taxi from the airport to the hotel at night and was extorted by the driver for an extra 12 US dollars. In the cold wind, if you don’t pay, you will be kicked out of the car and the order will be cancelled. If you agree, it’s no problem to send you to the hotel immediately and make friends! But I arrived at the hotel at 10 o’clock. I waited for half an hour to check in but it was not completed. The manager came to apologize to me and said that Ctrip had cancelled your order. We couldn’t find any new orders no matter how we checked. We tried to contact Ctrip but couldn’t get in touch. It’s recommended that you pay it yourself or contact them at this late hour! This is the second time that Ctrip made a mistake in booking a hotel for me in the three days I came to Egypt! ! The first time was in Cairo. There was an order but no room! I told Ctrip to check the subsequent orders, but it made another mistake! I contacted a Ctrip specialist and it took me until midnight. I used my international long-distance specialist to talk to the manager for nearly an hour, and they asked me to pay the fee by credit card before I could check in!

I found the elderly and children again. They were all asleep on the bench in the hotel lobby! They were cold and hungry. There was a free dinner that night, but the restaurant was closed. I almost cried. Ctrip treated a 70-year-old man and a 10-year-old child like this! This is how we feel displaced overseas during the Spring Festival!

I complained to the backend, but it has not been resolved in seven days. Please give me an explanation. Why did the hotel have problems twice! Can Ctrip still be trusted?

Beautiful view, good restaurant food

I had an incredible experience at this hotel! The variety of dining and drinking options is outstanding, ensuring there’s always something to enjoy. The abundance of pools is a game-changer – you’ll never feel crowded and can always find a spot to relax. The private beach adds a touch of exclusivity, and the daily activities make each day exciting and memorable. The staff and service truly go above and beyond, making every moment special. I highly recommend this hotel for an unforgettable getaway!