Mercure Roma Centro Colosseo

They were kind enough to give us an early check in. When I booked the four rooms needed, I was told that breakfast was included. Once I arrived they would not honor the breakfast. Two of the rooms were a good size with a sitting area.

My room and the other room however were very small and one was a spea ial needs room and everything was set up for someone in a wheelchair. This was frustrating to my guest as he had to adopt to the very low set up.

My personal room was dirty. The walls were black from not being clean. There were many black, dirty, hand prints all over the room.

If you manage your expectations the location was great. They also have a great room top bar/ restaurant that had great service and decent food. The pool however was freezing at 60⁰. I asked why the pool wasn't heated and I was told that they were going g to close the pool in a few weeks so they didn't want to heat it.

We booked a superior double room for £356/€426 and the room was underwhelming. The room was small like many other reviews have stated but i am putting this down to construction constraints considering the location. But extra effort elsewhere can make up for this.
Invest in actual glass cups and coffee mugs, it will save you money over time. A 4 star hotel that uses paper cups in the rooms is bad. I agree also with previous reviews that conditioner should be provided at this price point. Additionally an iron/ironing board should also be in the room. Many other hotels at cheaper rates provide all of the above.
We had only one English Breakfast tea bag and no milk, we were departing early to drive to Florence and so trying to find a room service trolley to raid at 6am would have been impossible i am guessing.
And to top it all off, parking was not included in the room rate, this was an additional €30! In an underground garage that you can just about squeeze a smart car in.

Positives: check in was speedy and friendly.