Habtoor Grand Resort, Autograph Collection

Rooms and prices












Description
Cosy hotel on the seafront, with magnificent beach and beautifully landscaped grounds. Luxurious, Arabian-style rooms with comfortable lounge areas and superb bathrooms. Chic SPA-center, where applicable the best methods of care for face and body. Recommend the hotel for a family holiday, including children. The nearest Marina Mall is a 5 – minute drive away, Mall of the Emirates – 10 minutes drive the hotel has Russian speaking staff. When you check takes a Deposit.
Built: 2005
Renovated: 2014
Location: in one of the most picturesque places of the coast, on the famous Jumeirah beach, close to chic and modern Dubai Marina, 30 km from Dubai international airport.
Included in the hotel group HABTOOR HOTELS.
Consists of two towers (19 and 25 storeys), connected by a lobby and three 2-storey bungalows.
In the hotel's 446 rooms.
Total area: 790 m2 23.
Beach: own sandy, 50 m from the hotel (1st coastal line). The entrance to the sea sand. The length of the beach 200 m. beach towels, umbrellas, chairs, mattresses: free of charge. Pool towels, umbrellas, deckchairs: free of charge.
The hotel has Russian speaking staff.
Deposit upon arrival – $ 150 usd* per night per room (*the Deposit amount listed is approximate and may vary by hotel).
We accept credit cards: Visa, MasterCard, American Express.
Privileges for Club Room, Club Ocean Front, Club Suite:
- exclusive access to the club lounge the Grand Club Lounge
- free transfer to (from) the airport (only the airport)
full Breakfast at Grand Club Lounge or Al Dhiyafa restaurant from 06:00 to 11:00
- afternoon tea at Grand Club Lounge from 15:00 to 17:00
- alcoholic drinks and canapés at Grand Club Lounge from 18:00 to 20:00
- tea, coffee and soft drinks at Grand Club Lounge from 11:00 to 00:00
- free Internet for the entire stay
- late check-out (until 14:00 if possible)
Children under 18 years are not allowed in club lounge from 18:00 (cocktail hour from 18:00 to 20:00)
On the hotel territory: Banquet halls: 1 (1100), business center (24 hours), hairdresser (charge), Spa (5 treatment rooms, for a fee), bars: 8, meeting rooms: 3, souvenir shop, Shuttle service to shopping centres free of charge (Mall of the Emirates, Outlet Mall), restaurants: 1 (Al Dhiyafa-international cuisine: Breakfast, lunch, dinner – buffet), Laundry (extra charge, 24 hours), car rental (charge), restaurant a la carte: 5 (kitchen, Chinese, Thai, Italian, Lebanese, steaks), medical service (fee 24 hours), pub, pools: 2 (open), pool umbrellas, chairs, mattresses: free, Parking (indoor), pool towels: free of charge, Lounges, night clubs: 2 (XL Beach Club "12")
Attractions: sauna free, free squash (2 courts) steam room, free aerobics for a fee, rental of tennis rackets and balls free of charge, Jacuzzi, massage extra charge, tennis court lighting, tennis lessons on charge, Billiards for a fee, beach volleyball, water sports fun (Windsurfing, water skiing, banana, Canoeing), health club, Spa charge (procedure), animations for free (day), tennis court fee (4 hard court, 1 hour free)
For children: baby cot: on request, free highchairs in the restaurant: there is a kids menu in the restaurant, children's Playground (indoor and outdoor), children's pool: open (slides), kids club (Junior Jungle Kids Club, 4-12 years old, free), Babysitting services: on request (24 hours)
The distance to the nearest airport is 30 km.
Policies and conditions
- Free private parking is possible on site (reservation is needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for AED 300 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Free Wi-Fi
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- Tour assistance
- Billiards
- Nightclub
- Sun Deck
- Offsite parking reservations required
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Diving
- Snorkelling
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Yoga
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1170 m. It takes 18 minutes To the beach!
The distance to the sea is 230 meters
Hotel territory virtual tour
Video: Habtoor Grand Resort, Autograph Collection Tour - Luxury Dubai Resort - JBR Hotel
Map
Reviews
Moreover, the breakfast menu is very poor, with the same items being served every day. If you’re lucky, you might find something to eat, and you’ll have to eat the same things throughout your stay. If you can’t find anything to eat on the first day, I’m sorry to say you won’t find anything on the other days either, because the food options do not change. This hotel is not worthy of Dubai.
I hope the overwhelming cinnamon smell at the entrance is just for Christmas (although I don’t understand why you used it so excessively). We barely tolerated it for 8 days.
I’m writing this from a different hotel now because we had made reservations at various hotels for our long stay in Dubai to experience some variety. We’re now even more pleased with our decision to switch after staying at this hotel.
Staff inside at the gym/spa access is extremely distant. They never smile, never say hello, never say bye. Especially the man and lady which stands there the most give me an unwelcome feeling. I’ve been coming here for a while now, so this is not a one off experience.
We often go to the hotel to use the pool and have food and drink. We go very early. Last week at 9:50 we went to the pool bar to order the four smoothies we usually buy. A supervising manager called G*****t came over and told us that we could not have the smoothies because kids are not allowed in the area and that people complained. I pointed out that there were only 2 other people in the area and they were not complaining. The member of staff didn't seem to want to help and said only that he'll get in trouble if he lets us stay. This really disappointed my children who were hungry, thirsty and looking forward to their usual smoothies.
The weekend before (and the weekend before that) there had been MANY families (with young kids) in this area in the morning, all buying smoothies etc.
Right now the pool bar is empty. We would have been buying smoothies. Instead we will make alternative arrangements.
Please resolve this issue. I understand that you may not want kids around during busy periods but you are losing custom when the area is empty and could have paying customers with empty stomachs in!
Just a reminder that we do have money that we would be happy to spend. We also love this pool and hotel in general.
The most disappointing thing in the whole hotel is the valet service, they are very rude not all of them only two or three of them, I forgot to take their names and report them. They were very ignorant and rude. They only wanted to take the car and go, when I ask them about something they ignore me and got inside the car and drove away.
The staff is nice, well focused on the demand of the guests!
A special thank you to Ahmed (The Coffee connoisseur) who took such great care of us with his amazing selection of coffee and dates. The coffee shop served amazing treats and the service by Ahmed was outstanding.
Breakfast is a canteen style experience. Lots of stressed staff running around, clanging plates and knives. We didn’t enjoy the restaurants/breakfasts.
Staff are not trained to deliver 5* service. Restaurant staff were rude on our first day, and it was poorly managed when we raised it. We ended up avoiding the breakfast as much as possible.
There is construction going on but weren’t warned if this, and in addition the adult pool was closed for maintenance. We were assured it would open before we left but that didn’t happen.
Staff training and communication is probably the biggest issue with this hotel. I don’t recommend booking here. There are other hotels we stayed in with the same price and rating that were exceptional. I wouldn’t go to this hotel again.
Frequently asked questions about Habtoor Grand Resort, Autograph Collection
How much does it cost to stay at Habtoor Grand Resort, Autograph Collection?
The cost of living in Habtoor Grand Resort, Autograph Collection depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Habtoor Grand Resort, Autograph Collection to the nearest beach?
It takes 18 minutes to reach to the nearest beach.
Which sights are located near Habtoor Grand Resort, Autograph Collection?
The nearest sights are: Palm Jumeirah (2.4 km), Wild Wadi Water Park (7 km) and Burj Al Arab (7 km)
Is there anything special for children in Habtoor Grand Resort, Autograph Collection?
Habtoor Grand Resort, Autograph Collection offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Habtoor Grand Resort, Autograph Collection?
Check-in at Habtoor Grand Resort, Autograph Collection is possible from 15:00, check-out is until 12:00.