Hotels in Madrid

The hotel was easy access to centre so it's nice to stay here for tourists. If you stay here for a few days, you can ask for cleaning until 2:00pm.

It was a great location-directly opposite Retiro Park, close to public transportation and a 20 minute walk to Plaza Mayor.

The location is amazing, close to great restaurants, shopping and public transportation.

This hotel is convenient for shopping

Clean, modern interior with a charming historical facade. Great location right next to an entrance of Retiro Park. Noise insulating balcony doors/windows are nice, though with the balcony closed the room does get stuffy.

The property is very well located, with many dining options nearby and just in front of El Retiro. Unfortunately it does not have air conditioning and the street is some noisy

We had a wonderful stay! The service was exceptional—staff were friendly, attentive, and went above and beyond to make us feel welcome. The breakfast was a highlight, with a delicious variety of fresh options that catered to all tastes. This hotel is incredibly kid-friendly, Highly recommend for families looking for a stress-free and enjoyable stay!

Beautiful hotel, historic, quiet, elegant and the most delightful, helpful staff. Would happily return again. The atmosphere is very quiet though you are close to all Madrid has to offer. Nice place to get our internal clocks adjusted our first day in Spain.

An absolutely beautiful hotel, very well located in a great, walkable neighborhood. The hotel makes you feel as if you are staying at the home of your very (very) rich grandmother. It feels more like a swanky, elegant private club or extraordinary private residence than it does a hotel. The staff is top notch as is the breakfast. I'd stay here anytime. A++++

Absolutely fantastic! The hotel is gorgeous with elegantly decorated salons and the rooms comfortable. We enjoyed the breakfast every morning for five days and the service was professional and nothing but exceptional. The concierge and front desk were welcoming and so attentive that set the tone for a lovely long stay. They surprised us with a Roscon one evening for “Reyes” and it was absolutely delicious...

The Santo Mauro is a beautifully restored and well-maintained palace with each room and suite donning a unique interior design. Upon arrival, you will be greeted by name by each department in which you interact reflecting the boutique feel of this lovely hotel. I was lucky to stay over New Years and definitely felt that my loyalty to the brand mattered. A lovely bottle of Laurent-Perrier Champagne...

Medical December getaway Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!

Nice rooms, the rooftop pool area and Sky Bar are a huge plus! Axel could do better with the mattresses which are not the most comfortable. The in-room fridge is packed to capacity with chargeable consumable food and beverage items. You have to remove these products to use the fridge. Half the amount of products would be better. That said, I would stay at the Madrid location again.

Pros: great location, rooftop bar and pool and a welcome drink! I didn’t have the breakfast but that looked like a great deal as well. The rooms are beautifully decorated 10/10 for decor. Location is great too!! The staff was really kind! Great view from rooftop Cons: where this hotel misses is functionality and feel for me. The corridors to get to your room feels like a haunted house. There are steps...

Overall a cool place. However, very small rooms, unique choice of glass doors for bathroom, and a bit noisy. The front desk was very helpful, very nice, except after making a mistake and causing us to have to move luggage from one room to another room, and waiting in hot hallways, we didn't get any apology. Perhaps better for younger people and less luggage.

Good hotel, great location. Staff were also very helpful and welcoming. Really nice to stay in a hotel without children. Only issues are the sheets are quite old and the pool wasn’t available during our stay.

This hotel is for people of non-traditional orientation. Consider this when traveling. Everything else is super great.

Lovely hotel with great location. Thank all the lovely stuff members for your very heart-warming service! We appreciated! See you next time.

the hotel is located very conveniently in the center, within walking distance of 3-4 metro stations. In addition, from the hotel you can walk to almost all the main attractions of Madrid a laconic buffet that includes a sufficient selection of dishes and breakfast options: hot dishes, fruits, delicious sandwiches, fresh bread, 5 types of juices, muesli and amazing hot chocolate with cinnamon and burnt...

Recently stayed here my partner and had such a great stay! Reception was so incredibly nice and helpful. The cleaning staff i interacted with was also so nice and kind. The rooms were what you see in pictures and the sheets And pillows were very comfortable. Everything was incredibly clean. The AC worked great. Our room was on the interior side of the hotel so it was really quiet and comfortable ...

Was a good location. Not far from Sol. Hotel was nice and clean. Room is little small. But it’s totally fine.

Everything very good, room with an interior patio, which is appreciated for the tranquility, even though it doesn't have much light. Very good breakfast and comfortable beds. You can not ask for more

Great location. Room was on the smaller side but efficient. We had room for our bags and to walk around. The bathroom was a very decent size. A/C. Centrally located to local, public transportation, park garage, restaurants, shopping, and the sights. We walked to the sights with ease. The food was great. Breakfast was plentiful with fresh squeezed juices, hot options too, fruit, meat, cheeses...

We stayed for 3 nights. The front desk was super friendly and helpful on suggestions. The hotel lobby was modern and really nice. The rooms were clean and had great organizational racks for your luggage. The beds were a bit hard but overall a good stay and location was great if you want to be in the heart of downtown Madrid. It seemed slightly over priced/over hyped but that may just be the prices...

Great location and lovely lobby! But rooms are pretty basic and lack thoughtfulness for the prices you pay. There are limited hooks, i think no water provided, and tiny side tables. The bed could be better and bathrooms seem to be part of an older hotel with some new retrofits. The shower screen is short so the floor gets wet each time. The double glaze windows are not sealed well in my room and it...

Great family vacation in Madrid The staff was very friendly and super helpful. My daughter has a sprained knee and when she asked for some ice for her hot/cold water bottle they gave her a kettle and a bag of ice. Then my husband needed something from a hardware store and they referred him to one that was walking distance away. The only draw back was our room. I had requested a triple and the extra...

Location is perfect. Could walk everywhere needed to see the sights or have something to eat. Pedestrian street right outside with a small walk to catch an uber or taxi. Staff were friendly and helpful.

Charming near attractions Charming hotel in a great location. Close to main attractions. Quiet at night. Breakfast buffet was classy & delicious. Staff were friendly & helpful

Great hotel. Perfect location. Amazing staff. Everyone is so nice and helpful. Great bang for your buck. And the breakfast is incredible.

We will be back We have been coming to Hotel Francisco for the last 6 years at least once/twice per year. It’s our home away from home when we are in Madrid. Great decor and staff.

When we booked this hotel there were limited reviews, so we were a bit nervous. We picked the hotel largely because of the location and price. Because of the limited reviews, we were a bit skeptical. But OMG.. We were blown away. Our room on the 6th floor had a terrace with a retractable awning overlooking the beautiful city. And a ceiling fan in the room for the hot summer days. Breakfast was perfect...

Great property, very well located and incredible staff

So under-rated its a hidden gem, just a stone throw away from Retiro Park. A 15 mins liesure walk to Atocha Station and 20 to 25mins walk to Zara and Mango Shops and Corte Ingles plus museums. Less crowded area compared to staying at Gran Via or places near Purta del Sol

The best thing of this hotel it’s the location, just opposite to one of the most beautiful parks in the world Parque del Retiro, the hotel is nice but not luxurious, the spa area is depressing, there is no valet to help you with your luggage and quality of towels and bed linen should be better for the price they charge. Breakfast is nice, the female staff are more friendly and efficient than the male...

We arrived from the airport at 7 am and Guillermo welcomed us with open arms. He offered us some coffee before anything was open. He shared a map of the city with some places to visit. He also offered to store our luggage until our room was ready. The rest of the Feont Desk staff were very helpful and attentive but a special shout-out to David the bellman who was Super and always went out of his...

@nd time staying in Madrid; this was a wonderful hotel with a top location across from the park and near many fine restaurants. Front desk staff was extremely helpful and courteous. We were upgraded to a former residence room which was absolutely magnificent. Will definitely stay here again!

Friendly welcome and efficient check in. Hotel’s lobby and bar area make good first impression Location perfect for visiting the big 3 galleries and convenient for eating out in the Salamanca district. Staff uniformly friendly, helpful and professional. Room less impressive, which prevented an “excellent” rating. Dull, cheap furniture and bathroom in need of refurb: seals on shower tray needed replacing...

A really nice base in the Salamanca district of the city. Ready access to the underground system makes exploring Madrid's sights straightforward. Surroundings are opulent, rooms comfortable and staff are both helpful and friendly. Our only reservation was poor sound proofing between adjoining rooms.

My husband and I visited Madrid in early March, our stay at Unico was exceptional. The location is perfect, close to Retiro and right in the heart of Salamanca with trendy shops, restaurants, mercados and metro access. The staff, including Imane, Daniel, and Felix were attentive, genuine and took care of all of our needs. They provided prompt in room service, gave us great recommendations in the area...

Fabulous location! Very friendly staff. Great breakfast. small hotel, everything made easy and pleasant. We ll be back for sure! quiet room. nice sheets. cozy seating room and bar. will be back for sure. did not have time to try the SPA, but there is one and looks inviting from the photos. interiors quite tasteful. There are many restaurant options around, as well as the best shops. will be back for...

Hotel staff went above and beyond to make our stay memorable. Great location close to great shopping and dinning. From arrival thru checkout all hotel staff was very attentive. Always using our names. Any special request was attended swiftly.

This is an elegant and cozy hotel with excellent service of the staff! Since the moment you get in you feel like a family! Elena and Paula were very helpful but also the whole team. This hotel is located in the best area of Madrid with lots of restaurants and beautiful shops. This is the fourth time I have been in this hotel and would definitely recommend and come back!

This is a great hotel. Terrific location, friendly/helpful staff with rooms that have obviously been renovated. The breakfast is excellent. The first day of our stay the hotel arranged for 90 minute TukTuk tour of the city. It was a great way to get a quick overview of the city. The hotel also suggested some great restaurants. Don't mis Casa Benigna.

Quality service impeccably high level of attentio. It was truly wonderful the hotel and its staff are nothing short of perfect. Attention to every detail excellent.

Our favorite hotel in Europe. Great ambiance and a wonderful staff (always eager to help) in a unique hotel - oldest in Madrid - all combine to make for a wonderful experience.

Great hotel within walking distance of plenty of attractions. Didn’t have to use transportation during entire stay, except for coming in from airport. Concierge and other staff very friendly and helpful.

Amazong Hotel & service outstanding Our stay was perfect, Prince was very welcoming & the whole staff couldn't do more for us - booking restaurants, organising trips, catering to all our needs - I didnt think Hotels existed like these any more but they do! Restaurant food outstanding & reasonably priced.

Lovely, comfortable, friendly, helpful hotel. Very quiet room (double-paned glass) for great sleeping. Location makes walking to museums and many neighborhoods and restaurants easy. On a narrow side street so mainly pedestrian traffic. lnteresting neighborhood with nice shops and tapas bars.

Gran Hotel Inglés is incredible cozy, quiet, "home like", very suitable for sole work or small meetings, or for a luxury low key experience in the center. The team at the hotel are respectably silent, extremely professional, and make you feel at home. They love working, are very loyal to the owners and this is reflected in their care at work. It is very suitable for a quite stay for work, for quite...

Beautiful hotel with attentive services

Everything was on point, either if we talk about the room, services, location of the hotel or the kindness of the staff, all of them were a big plus for our experience in Madrid. Thank you for your hospitality!

One of the best hotels I've ever stayed in. We were here for 5D4N. The service was excellent. Every time we meet a staff we were warmly greeted. All staffs are well trained and understand the importance of exceptional services. The hotel is beautifully decorated with an elegant ambience. Fresh flowers are used and replaced almost everyday. The room was quiet and comfortable. Breakfasts were...

Beautiful five star boutique hotel in the Salamanca neighborhood of Madrid. Exceptional service.

This is located in a very quiet, wealthy neighborhood. The surrounding area is worth a walk, with supermarkets and coffee bakeries, which are not very conspicuous. The room is very beautifully designed, with Chinese elements in the wallpaper and decorations, floor-to-ceiling windows with balconies, clean rooms, high-quality bedding, comfortable and smooth to sleep. The sheets are changed every day...

The two rooms are connected, the area is large enough, but the sound insulation is indeed quite lacking. I thought it was a very old hotel, but it turned out to be relatively new. The sound insulation is a bit unreasonable. The decoration is very beautiful and tasteful. There are not many choices for breakfast, but it is delicious

Everything good, bur very noisy aircon made sleeping difficult.

The biggest disappointment is that there is no sauna. Breakfast is okayish, small variety but tasty anyways. During lunch time there is no food around in walking distance. Free airport shuttle and 10 minutes walk to a nearest metro station. Overall fine for a few nights between connecting flights.

Very nice and big, close to the airport, kind anf warm service. I will reserve next time.

Good experience shuttle to airport and back.

Quiet environment, well trained staff, The hotel provide the transportation from/to airport for free... Nice breakfast as well Thanks for everything's

very good hotel Staffs are friendly

I had a very pleasant stay at the Icon Embassy in Madrid. The reception staff were exceptionally kind and friendly, which made me feel welcome right from the start. I stayed in a double room that was spacious, with a small balcony and nice amenities that made the stay comfortable. The breakfast had a good healthy selection to start the day well. If anything, I would recommend being a bit more detailed...

Good location, chic hotel Good location. Mostly clean. My room bathroom had a little smell about it. Tidy though. Has everything you need but pretty basic. Chic style which is nice and reception/breakfast area are nicer than rooms. Good for exploring madrid as somewhere to stop

Excellent location, great shopping, beautiful facility. Breakfast buffet is delicious and is an added bonus. I would come back again.

Madrid home We had an excellent stay at Icon Embassy. The staff were incredibly welcoming and helpful from the moment we arrived. The location was perfect—safe and close to our favorite shops. Breakfast each morning was healthy and delicious. I would highly recommend this hotel to anyone visiting the area and will definitely be staying here again.

Very nice hotel The hotel is in very busy part of city— very nice hotel with nicely furnished rooms— nice breakfast buffet. Parking is convenient but very expensive —€38

Great hotel in an excellent location. Rooms are clean, nicely setup and comfortable. Service was truly excellent accommodation all our requests. We highly recommend this hotel.

A truly wonderful hotel in every way.

Very good hotel and location Very pleased with our stay. Selected a junior suite so probably better than standard rooms. Would come back again.

Great location, lovely room, very helpful staff. Couldn’t fault it.

Very well located hotel, very nice view from the room. Spacious and clean room.

Modern, upscale, centrally located Modern, centrally located, upscale. On the busy Gran Via but I didn’t have any issue with noise though my room was on the Gran Via. Would recommend.

For a 5 star hotel charging a lot of money, I would expect a different kind of service. Example, buffet Breakfast is 34 euros and the selection of food and beverages is the one you would find in a 3 star. The room is good but despite being in the 5th floor, gran via is very noisy at every hour of the day.

This is my 2nd stay at this hotel (1st stay was in early 2022) and unfortunately this time I had a disappointing experience. The reception desk wasn't much cordial and didn't even bother to ask if I needed any help with my luggage in the room. The A/C in my room doesn't get cooler than 22 degrees C and even though the maintenance guy came and tried to fix it. Even though the hotel location is central...

Excellent location, very clean and great rooftop views. In the middle of central area, but quiet inside hotel. Countless amount of restaurants/bars on the street. Walkable area.

I’ve travelled throughout Europe and North America for work and pleasure. I have to say of all the hotels I’ve stayed in this is one of my favourite boutique hotels. Rooms are great, location is absolutely amazing with tons of restaurants, cafes and shops right outside the door. Breakfast is also excellent. My wife and I highly recommend, and without question will be staying again if we go back...

This hotel is beautiful and has great customer service, very accommodating. Central location and walking distance to a lot of stores, shops and attractions. I stayed here for 3 nights. The staff helped me with anything I needed. I did not eat at the restaurant but it was a lot of people there everyday and seemed like a nice place to grab lunch or dinner.

Everything is top notch. Location, price, food, staff, cleanliness

Although the room is small, it is very comfortable and very clean. It is next to Granvia Avenue and has convenient transportation. There are many hotels and supermarkets around, and you can walk to the Royal Palace or the Municipal Square. The hotel is full of art and feels more local style than a luxurious five-star hotel, which is good

Rooms are very small. Service is great. Location is FANTASTIC! So it really depends on what you like and need while traveling. But the hotel team is top

I stayed for 3days in this Hotel, and was not disappointed. It is very central and nightlife is right outside the doorstep at night. Restaurants and bars are all over the area and is 1 minute walk from the metro and the centre of Madrid. Staff was friendly and rooms clean. I highly recommend this hotel.

Fantastic location... Very friendly front desk staff... That is how you make a first impression. Rooms clean and functional... everything was in good working order. The only negativ part is the quality of breakfast and the rather not so good and friendly service. Coffee machines are rather poor and the choice of food is limited. We will for sure come back to this hotel, but we would not book the...

Hotel was in an excellent location -can't get much closer to the heart of Madrid. Staff was great! The hotel rooms were comfortable, clean and the AC was able to keep the room cool in the 30 degree plus weather.

Great staff , awesome location and the rooms were very clean as expected.

Great central location right down the street from Puerta del Sol! Hotel is nice and clean and has a good breakfast. Staff is GREAT with directions and arranging for a car to get you to the airport (30€ set fee for a taxi to airport from the city center). Definitely recommend

For the first time in Madrid I have to say this boutique hotel is a great place to stay. Beautiful building and the staff were extremely professional and accommodating per our requests. We had an issue with the booking due to our own error from a third party and they honored everything in advance so the stay was seemless and kept there word. The staff were so nice and offered info about the area of...

My stay at this Madrid hotel was exceptional, earning a well-deserved 5 stars! Housed in a unique, historic building, the hotel has been impeccably remodeled, blending old-world charm with modern elegance. The design is stunning—bright, stylish, and thoughtfully curated, creating a warm yet sophisticated atmosphere. The room was spacious, spotlessly clean, and beautifully appointed, with a fantastic...

Amazing location directly at the Puerta de Alcalá next to posh restaurants like Aardor, Ramses or Capuccino, where beautiful people like to sit and be seen. There is always something going on around there. Even though it is a 5 star hotel, the setting and decorations and finishes are not of the quality of others in a similar price category like Bless, Meliá Palacio de Los Duques or Principal. Also...

Room is big and clean. Pillows are difficult to support my head & neck. Breakfast menu is average not impressed. Dinner for half-board is limited. Restaurant manage Mr Wong helps to get better selection the second day. He is super busy and friendly. Location is great. Near two landmarks. From airport to hotel: 5 euro by bus (crowded), Uber overcharged me by 20 euro (price on the app is not the same...

Good value for money, very considerate service, early check-in arrangement was very good, thanks to the front desk staff

The entire hotel staff were very helpful, very friendly, very congenial, and very knowledgeable, I would especially thank Manuel, Daniel, and Ilia for their enthusiasm and assistance with anything we needed or wanted. Also, the ladies who waited on us for breakfast were outstanding. Everyone was fantastic.

I will not stay at this hotel again. I stayed one night, which was plenty. The main issue with this hotel is that the walls are extremely thin. I could hear all of my neighbors, even though they were speaking in regular conversational voices. Additionally, the door handles are very loose, resulting in me feeling like my belongings were not that safe inside my room.

We love the room, it’s spacious even for 3. The open view is comfortable. The staff are helpful and friendly. The Living Room is particularly useful, we had a cheese and wine dinner party there, some small plates and disposable cutleries are available upon request.

The hotel is in a great location, near the palace, and across the street is a shopping mall and transportation hub, which makes dining and shopping very convenient. The hotel is a renovation of an old building, so the facilities are not so modern, but they are sufficient. There is just no kettle, and you need to pay a deposit to the front desk. The surprise is that the room we booked has a balcony...

They were very accommodating even though we checked in late at night. The room was simple but had a comfortable atmosphere.

The room in the photos looks larger than it actually is. The hotel is across from a metro station from which you can get to certain shopping areas. The area looks a bit lonely at night but is very quiet and busy during the day. The staff was very friendly and I would return for the price/quality ratio.

The room facilities are average, the service is average, there is a supermarket nearby, you need to take the subway to the shopping street, it's a bit far to walk, it's average, the price/performance ratio is not very high,

I don't recommend this hotel, based on the following personal experience: 1. The hotel front desk didn't read the notes. The notes required a quiet room, and gave me a corner room near the sewer. Every night, I don't know if it was the next door or the upstairs who started taking a shower, and the water pipe started to make noises. (Attached is a video, you can turn on the sound to listen) After communicating...

The hotel facilities are relatively new, very close to the subway station, and the minibar provides free drinks. The breakfast is relatively simple, and the soundproofing is not very good. It is really not worth 1500 a night. I will not choose to stay here when I come to Madrid again

The hotel is in a good location, within walking distance of famous attractions and business districts in the city. The room is small but comfortable, the breakfast is rich, and the service is good. The overall stay experience is good and worth recommending!

The hotel is in a very convenient location. You can take subway Line 4 or Line 6 directly from the airport. There is also Line 3 at the door to Sun Palace Square. Opposite the hotel is a British Palace department store and a Zara. If you want to walk to the Sun Palace, it only takes 30 minutes and you can take a leisurely stroll. It is recommended to buy breakfast at the hotel. The dining area has...

The hotel is in a good location, with a small supermarket next door and two bakeries nearby that are also delicious. The hotel is very cost-effective in Madrid. But the bathroom in the room has a bad smell (probably because we live on the first floor)

The room is not big, but the location is very good, and you can walk to the main attractions of Madrid. There are not many varieties of breakfast, but the ham and meat products are delicious.

Front desk held our luggage until check in. Room was clean, a/c worked well, room was a good size. You are in the middle of all the action. Taking a taxi from the train station to hotel was simpler than I thought.

So happy with our stay here!!! We needed two rooms and they were spacious and modern, the bathroom and shower were amazing. Our beds were made perfectly when we came back later in the day and our room was cleaned perfectly. The staff was friendly and helpful throughout our stay. Loved staying here, and can’t beat the location!! We were able to walk from the hotel to all our activities

A 5 star experience at this 3 star hotel, it was exactly what we wanted and needed after landing in Madrid after an overnight flight. The hotel staff was extremely professional and attentive, they held our bags in a locked room from about 9am until check in at 2pm. The hotel and room were basic, no frills but enjoyable. The room was spacious and clean. We were not bothered at all but would caution...

Hotel Europa is in an excellent location for sight seeing. Our room was very clean spacious and well maintained. The lobby is typically small for a city hotel but fine. Breakfast is served in the upstairs part of the café, the food has limited choice but with something for most users. There is an issue with the customer service in this area with slow table cleaning and grumpy refilling of the milk...

We had a great experience. The staff was amazing, so polite, friendly and helpful. The rooms were clean, the only thing that was lacking was the fact that the air conditioning was turned off at night. Otherwise everything was perfect.

We arrived quite early, but the standard check-in time was 3 PM. However, the front desk staff were very accommodating; they helped us store our luggage and suggested we could use the lobby restroom to freshen up and change clothes, even though the restroom was a bit small and basic. To our delight, a room became available shortly after 2 PM. Overall, our stay was decent. We had booked a triple room...

The hotel is very well located in a nice street and neighborhood. The hotel is modern and classy and staff were very helpful and very attentive. one elevator was not functioning but besides that, we had a great stay.

Other hotels in Madrid offer better stay for the same money.

We enjoyed a lot our stay . Everything was perfect!!!

Great location, very nice and contemporary design. Staff is very friendly and helpful. Javier at the front desk and Thiago one of the bell boys are very helpful!! I will definitely stay back there very soon!

excellent location. hotel is very clean and modern.

Perfect location. Wonderful staff. Would definitely stay here every time I’m in Madrid.

Good infrastructure and good food!

This is the second time I stayed in this hotel. Its great for business pusposes. Its not in the center....quiet area and modern facilities.

The room is very satisfactory and there are restaurants nearby

Nice view and clean room. thank you for upgrade

Very Beautiful and good service

Rooms are clean and the stuff is helpful. It is good for work events, but not for leisure travel. It’s very far from the center.