Hotels in Madrid

Straight forward hotel Good for the location We only stayed few hours prior to our early morning train 10 minutes walk to Atocha aprox In the vicinity of the hotel few shops and restaurants

I’ve traveled to Madrid three times, and this is my go-to hotel. It’s super close to the train station. I always book the junior suite — the room is big and comfortable, especially the bathroom. I really like the large hot tub. The staff are always friendly, and the AC works great, unlike some hotels in Malaga where the AC is a joke.

Landed in Madrid at 8 AM. After collecting my bags, I arrived at the hotel around 9:30 AM, and they kindly allowed us to check in early. The hotel's design is modern and stylish, yet maintains a clean and simple aesthetic. It's within walking distance of the train station. Due to needing an extra bed, the nightly rate was around 1000+. Retiro Park is 3 km away, and an Uber costs about 7-8 Euros.

The room was a bit dated. There aren't many dining or entertainment options nearby, and even Retiro Park is quite a walk. Its sole advantage is its proximity to the train station, allowing you to walk there comfortably with your luggage. I wouldn't recommend it unless you're just looking for an overnight transit. Overall, it offers poor value for money.

The breakfast buffet offered a somewhat limited variety of food compared to other 4-star hotels. For example, the only egg option was scrambled eggs, and some were a bit overcooked. However, the fruit selection was good, though it was surprising there were no bananas. Upon entering the room, it took me a while to locate a power outlet; clearer instructions on their placement would be very helpful...

The room wasn't huge, but it was perfectly adequate. The three single beds we requested were prepared for us as expected. During our three-day stay, housekeeping didn't result in any missing items, but their service only included making the beds and emptying the bins. It would have been greatly appreciated if they had vacuumed the hair and dust from the floor. The bathroom and room weren't spotlessly...

5 star for the location...rooms are decent but functional and clean. The rooftop view is awesome...especially if u managed to catch the sunset. When we were there in late november, rooftop opens at 6pm.

Excellent. The room is really comfortable and with good space. Also the bathroom is very good. The breakfast is good, with many options. It's also very well located in Gran Via, a very tourist area, with many people and with stores and restaurantes being open until late at the night. there are also different metro stations near by and we could go everywhere. The only issue with the room itself is that...

Overall, the food was okay, but I had to lower my rating because of the restaurant upstairs… expensive prices and dishes of just average quality and very poorly presented (I ordered a brioche, it came in a hamburger bun… a disappointment).

I highly recommend this hotel. The location is great, everything is within walking distance. The hotel has a great rooftop bar, and a pool. The room was spacious, and clean. The staff was super friendly and very helpful. I would definitely stay here again.

An Unforgettable Wedding Experience in Madrid ❤️🇪🇸 We had our wedding in Madrid and chose this hotel as our venue—and it was, without a doubt, the best decision we made. Everything about the experience was absolutely perfect, from the elegant setting to the incredible staff who made the day flow seamlessly. A very special thank you to Carlota, Javi and Sheylla who were truly exceptional. From the very...

Great hotel in the center of Madrid Excellent value for money Everything was very clean Comfortable beds Very friendly staff

The front desk service was fast. The room was clean although a bit old. I didn't try the breakfast. It was interesting to stand on the bus to the airport.

There are no slippers in the room, no free drinking water, no kettle, only sparkling water and Coke Sprite in the refrigerator, the service is very poor, the room service ordered a bottle of mineral water and it was delivered to the wrong place twice. The room rate does not include the morning, and the airport shuttle runs every 40 minutes. In short, everything is not satisfactory, not worth the price...

The hotel facilities are very good, the rooms are very big, the things you use are very good, there is a shuttle bus to the airport, but if you are a light sleeper, you should not choose a room facing the street as it is a bit noisy!

Near the airport. Good shuttle service. Great value price for Madrid

The hotel is in an excellent location, just a 20-minute walk from Madrid Airport, and the hotel can book rooms without breakfast. The parking lot is also large and parking is very convenient.

Very convenient and nice hotel. The free shuttle from and to the airport made it very easy. The room was spacious, clean, and comfortable. Food is delicious. We ordered room service and had their breakfast buffet as well and everything was great. Will be back.

I stayed again at Vincci Soho Madrid and, as always, it was a great experience. The service was excellent, and this time I was given a slightly upgraded room in another wing of the hotel, which made my stay even better. The location is fantastic – right in the heart of the Barrio de Las Letras, close to everything: great restaurants, museums, and walking distance to the main sights. Everything was...

The ventilation system has a little bit of odor, and the overall cost performance is high

The room looks amazing, the bed is nice and sturdy. Water in the room is only offered in a small plastic bottle on the first day. There is coffee/tea in the room but they only offer cups that are made from a mixture of paper and plastic, stoneware would be better, especially for a 4* hotel. Other facilities in the room are good, although cotton pads would be nice to have. The hotel is very conveniently...

Modern design, great amenities, and helpful reception. Truly a great experience!

Very good, no problems, everything is beautiful

There are many places to eat nearby, it's very convenient to go anywhere

I stayed at Cristol Via Castellana during the Christmas holiday for 4 nights. I came from the airport by train and reached Chamartin station which is about 10 minutes walk from the hotel, or 1 bus or metro stop away. From the hotel the super efficient network of buses and metros will take you anywhere around Madrid, which was very convenient. I was in a room on the top floor with a great view on Plaza...

The hotel is nice and in a good location. There are subways and buses nearby. It is not far from the train station, so it is convenient to travel. The breakfast is good with many varieties, especially various sausages and cheeses.

This is not a 4 star hotel. I stayed 1 night for business due to close proximity to my company's Madrid office. The very small, low bed was very uncomfortable and inadequate for a 6 ft tall woman, with springs felt below the surface. The wifi kept giving me an error, and when I tried to call reception, the phone did not work. I had to call from my cell phone to get a code for guest wifi, and to add...

Good clean spacious room. Arrived by bus number 27 from the railway station,, which was a 10 minute walk to our stop by the Botanical gardens, about 22stops to reach our hotel. An overfilled rubbish bin greeted us in the lobby which we complained about.

The location is excellent, it is in the city center, less than 2 kilometers away from the Bernabeu Stadium; the breakfast is good; the rooms are good, but the shower water in two rooms is sometimes hot and sometimes cold; there is a paid parking lot in the hotel, which is not bad.

Javier and the team were very helpful and supportive with advice on local eating establishments and places of interest. There was a little confusion and frustration when I wanted to extend my room to another day as this can only be done by going back into the website booking page even though I was at reception. They were sweet but the additional night booking system was frustrating and time consuming...

Lovely hotel, nearby local restaurants were amazing, easy to get to city center by Uber or Metro. Walk out of the hotel and make a left. Stay on local sidewalk there is a grocery store and then 2 restaurants. Try the first one on the left. We found it to be better but they were both good. Weekends you may have trouble getting a table without reserving one. Excellent food, excellent pricing. Thoroughly...

NH Madrid Ribera del Manzanares has a nice location next to the park, perfect for a morning walk or jog. However, everything else was quite average — the gym and breakfast are basic, and for the price, there are definitely better hotels in Madrid. The worst part was the customer service: I’ve been chasing the reception for my invoice for over two weeks, and still no response. Truly disappointing...

Lovely hotel by the river. We had a superior room with an enormous comfy bed which included a really good buffet breakfast with plenty of hot and cold choices. Good position for sightseeing within easy reach either by walking or bus stop outside. Staff were very friendly but not many spoke English.

Very friendly staff, ready to solve any problem. Standard equipped rooms, but without tea/coffee in the room, no slippers. Breakfast with multiple options. Location quite far from the center/metro, at least 20 min walk, connection with buses but which run infrequently/unpredictably. Accessible by foot to the royal palace, real basilica del San Francisco el Grande!

Husband, wife, and 2 Yr old shared the comfy large bed for 2 well rested night. We enjoyed the pool and breakfast bar immensely. The location was great, as it was along the river and had a bus stop outside. We will defo stay again.

Big room, nice pool and nice reception, plenty of parking out side and a lively mini park, the location is amazing and quiet, you literally can walk to the palace in 15-20 minutes. The covered parking is over priced (26 euro a night!) the breakfast must be bought with the room as buying it at the restaurant is expensive and the breakfast it self closes at 10:30 !!

Lovely hotel. Clean and nice breakfast . Fairly central. Lots of toilets dining room very clean and a great variety of food for breakfast. Maybe a little too packed. Staff very helpful. Modern and fresh.

Not a 4 star hotel. It's ok. No big deal. The location is great, close to the metro station and main POI. The elevators are one of the worst one I have to deal with. 3 elevators, small (5 ppl or 2ppl + luggages), slow... During my stay I could see long waiting line. I've never wait that long in any hotel. The staff were kind and great. The room I've got was one of the highest one where you have a great...

Location, location, location! Friendly staff, nice rooms. The spa is nice after a long vacation or to make you more comfortable for your plane ride.

Nice room and perfect location, child friendly and great staff.

Nice staff, fairlt basic but clean rooms. Get a balcony if you can. We spent quite a few ftwrnoons sunbathing on ours..

Very helpful front desk (printing an urgent doc in the middle of the night). Confortable bed and clean spaces. The gym is small but fairly equipped. Breakfast okay (enough choices but far to be for 4* and some items disappear very fast during the morning: e.g. smoked salmon). The location is fantastic.

Well located and connected with a resort like outlays. They even have a free shuttle to the airport. The staff was helpful and friendly. A good breakfast, which could be a bit better though in matters of diversity, but that for me was secondary. Many thanks for having me. Will definitely come back, and recommend.

Great location for a stopover on the way south (or north I guess). Nice hotel with a lovely pool. Reception were very helpful & let us check-in early so that we could relax and enjoy a swim. Plenty of bars & restaurants 10-15 minutes walk away. Room could have done with a couple of finishing touches, decoratively, but it was a good size & very comfortable.

The staff were very pleasant, kind and helpful. They were smiling and made us feel welcome. The hotel is aged and it shows. It was excellent value for money and very conveniently located for our purposes. The room was clean and in decent shape. The common areas were kept clean although not always maintained to a high standard.

Had a great stay at Hotel Osuna in Madrid. It’s in a quiet area, which was perfect for relaxing after a day out. The room was clean and comfortable, and the hotel has a nice vibe with greenery and an outdoor pool that added a nice touch. Staff were friendly and helpful throughout the stay. It’s also pretty convenient if you’re flying in or out of Madrid — close to the airport and easy to get around...

We stayed one night for a concert. It was a bit far, but there was a bus stop three minutes away. We got a deal and it worked out pretty well. Recommended. The staff was very friendly.

The double room is spacious, the hot water response is fast, the environment is good, there is a garden outside the house, but the service is average.

The hotel is pretty far from the city center but buses can be found by walking 400-500 meters. Rooms were spacious but service was not that good. They charge 5euro per night for the kettle. Also, they will charge you 3 euro if you want to use cutlery and they will charge you an extra 3 euro if you want the cutlery to be delivered to your room. No water bottles were present in the room.

First of all, the location of the hotel was pretty fine. Bus stations are like 400-500m away and can get you around quickly. When it comes to the room, it was spacious, with a nice bath tub. But it was not very clean. Even the cleaning women wouldnt vacuum the room. And they come to clean everyday at pretty much the same time, so if you are inside, they do not come back. The staff at the reception...

It is a quite decent business hotel. The position is fine if you need to visit some of the companies nearby, but consider you will need to take a taxi for almost anything. The rooms are fine but extremely warm and the AC was not working. Many rooms also are directly on the highway, so opening the windows the sound is incredibly loud from the street, and makes sleeping quite difficult. Nice people working...

Everything was over all good, standard and clean. Good value for price. Hotel area: It's pretty far away from the center. In general it's great to walk around it's a nice neighborhood, there aren't many restaurants around though. Staff: Respectful and helpful. Lobby: Very modern, clean and has a great lounge area. Rooms: Well equipped and had everything needed. Plenty of towels. Downsides We didn...

Nice clean, spacious hotel. Not in the centre of Madrid but easily accessible by public transport for most of the day. Comfortable beds, great shower, good sized rooms. Breakfast is a bit haphazard and difficult to negotiate as the layout encouraged crowding around certain areas. Good buffet with quality food. Helpful staff. Nice communal areas.

It was good staying, but the bathroom in my room was not clean and there was brown stains on the seat cover..... Weird for 4 stars hotel. The staff were so nice and smiling.

My husband and I spent a week at the Palacio de los Duques for our first trip to Madrid. We can honestly say it is the best hotel we have ever stayed in. The location is perfect for seeing the centre of the city and visiting all of the most famous attractions in Madrid. The service at the hotel is first class. Sofia at the reception desk gave us a wonderful welcome. Paula at the concierge desk made...

Best hotel in Madrid! Perfectly located in the heart of the city. You can walk everywhere and is clean and safe. Staff was phenomenal. They truly aim to please. We had the Red Level which we highly recommend. You can drink in their lounge for free and have breakfast as well. The rooms were very nice and their products were high quality. Definitely would stay there again.

Wonderful stay! Beautiful hotel with excellent service. We had a few issues upon checking into our room, but they were very promptly resolved. The hotel itself and the common areas are beautiful and luxurious. The room, while clean and beautifully decorated, showed a bit of wear and tear. However, the bed was very comfortable and we loved the turn down service. The breakfast selection was also very...

Such a beautiful hotel, wonderful interior, great location and friendly staff. I just wish our room was ready at arrival, when we were checking out we noticed they offered guests checking in a welcome drink, which we weren’t offered. I don’t care so much for the drink but I just wish the service was consistent to all guests, made us feel less deserving than the other guests. The rooftop pool was...

We had an absolutely incredible stay at Palacio de los Duques Gran Meliá. From the moment we arrived, the service was warm, professional, and attentive to every detail. The hotel itself is stunning with lots of history! Our room was spacious, beautifully decorated, and very comfortable, with thoughtful touches throughout. The rooftop pool and terrace were a highlight, offering breathtaking views of...

Good location, convenient for travel. The hotel room reception was arranged in the corner of the annex building. I directly negotiated with the manager and changed it to a balcony room in the main building. Everything else is OK.

A very average hotel with very old facilities does not deserve to have 4 stars.

It's located near the airport, so it's good for a one-night stay. Free airport pick-up is also available, which is convenient. However, the soundproofing is not so good, so you can hear people talking in the hallway and the water in the bathroom flushing. The shower hose may be broken and water is leaking through the hose.

Incredible stay, the girls at the reception are very friendly, they help you at all times. The location, cleanliness, facilities… everything is great!

Room was spacious exactly wgat we needed we were a sports team n parents for a one night stay comfy beds. I think we forgot to ask for the toothpaste n stuff there was soap. Breakfast was great the kids loved it very accommodating we had a family leaving by 6:30 am n staff ensure they left with boxed breakfast. Shuttle was awesome informative n helpful setup at check in time worked out. Great...

Everything was good except the don't have a 24 hours room service

Good hotel close to Barajas. Good breakfast. Big rooms.

Very convenient to the airport

Ilunion never disappoints. A pleasant atmosphere, cleanliness, and tidiness. A fairly comprehensive breakfast. The location is a bit far from the center of Madrid (35 minutes by metro) but in a quiet area close to El Hormiguero (in case you're caught out by the crowd). We'll probably return. Always a pleasure.

It's OK, the food is also good

Except for the remote location, everything else is perfect. However, there is bus No. 28 at the hotel entrance, which goes directly to Retiro Park. It can be said to be perfect. The room is large and very comfortable…

A very nice, cozy, and well-located hotel. 100% recommended. I will stay again.

Well-connected hotel in a quiet area with all amenities nearby. Everything is very new and pleasant.

The hotel is situated a fair distance from the main city center and popular tourist areas. However, this distance was easily manageable. Using ride-sharing services (like Uber) made the trip to the heart of the city quick and convenient, which was a significant plus for getting around without hassle. The room was clean and reasonably sized. Everything worked as expected. The staff was polite and handled...

The only good thing here is: Breakfast 🍳 Variety of food and it’s all good and delicious The rooms are not that clean Not enough tea or coffee No water bottles No tissues Not enough towels It’s frustrating The staff are friendly and welcoming

Nice hotel, rooms very well maintained. The necessary amenities are there and in good condition without a ton of frills. Pleasant, sparkling clean washrooms with showers of remarkable water pressure! Great service from all the staff we encountered. Location is a bit out of the way, but fine if you're looking for a quiet short stay.

Extremely nice staff (especially Ana) helped us in an extremely professional and welcoming way. Rooms are perfectly suited for any guests and the view is amazing! Will stay here again!

We’ve hosted several professional events at Hotel ILUNION Pio XII and continue to return for a reason. The event coordination team is truly exceptional — Ainhoa and Alejandro, in particular, go above and beyond to ensure everything runs smoothly. Their flexibility, attention to detail, and can-do attitude make a real difference. The meeting spaces are well equipped, and the guest rooms are modern...

This is a fabulous hotel. The service is impeccable, breakfast delicious, and rooms and bed very comfortable. The location is good if your destination is Chamartín station but not if you want to be near the Sol area. I will definitely be back!

The room quite small but i love the mattress..so comfort after a long day of explore the city..located near Atocha Station by walking distance..love their breakfast and easy to find halal food..just a few step

Great room, very new, nice location, great staff. We were upgraded to superior room which is much more bigger than standard one. 

Everything is nice, perfect place to the train station, metro and bus are both convenient. Terrance are directly face to the park, great view.

decent room and decent stay. It is close to the train station but it gives you a walking distance of 15 minutes, which might be tough to walk if you have a luggage.

Very convenient location a short walking distance to the Museo el Prado and the Madrid Atocha train station. There is a bar/restaurant in the main lobby and breakfast on the first floor-both good. Clean and quiet, this hotel has everything you need for a pleasant and convenient stay in Madrid.

Here’s a well-crafted review for NH Hotel Madrid: I recently had the pleasure of staying at the NH Hotel in Madrid, and it exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring that every aspect of my stay was smooth and enjoyable. The location is fantastic—perfectly situated for exploring Madrid’s vibrant attractions, with easy access...

Conveniently located near the Railway, Metro and bus station. Walkable distance to lots of restaurants and view points. The breakfast is excellent with lots of choices and delicious. Will choose this one again and recommend to friends.

Very convenient location and a perfect choice if you plan for travelling by train to other spots or pick up a rental car

This hotel is just opposite to Atocha Train station, very convenient for me to travel to Barcelona after Madrid. The room is quite small but well organised. The dressing table is so nice and elegant with many bulbs. Surprisingly they provide hair straightener too.Buen Retiro Park is not far away from hotel.

Nice lively hotel conveniently located across the atachon train station. Some tunnel construction nearby

Amazing experience, right opposite to the main train station. The rooms were comfortable / clean / bathroom and toiletries excellent and breakfast that is better than most 5 star hotels I’ve stayed in. Only thing that could have been improved is the bedding / pillows however they are perfectly fine for the price. Would 100% stay again

We had a very good experience in the same brand hotel in Sevilla therefore we booked the same one in Madrid. However the experience is so different and even to say disappointed. The reception staff is not as warm welcome. We stay two nights and the first night with a very noisy room although I’ve requested on a quiet room.

The hotel is clean, but the windows aren't soundproof. It's like sleeping in the middle of a highway. Too much noise keeps you awake.

Nice and modern hotel in Madrid, with a clean and essential design. The rooms are comfortable and the common areas are well kept. Breakfast was good, with fresh options, although the variety could be improved. Service was friendly and professional. Overall a pleasant stay, but the price felt a little high for what is offered.

Nice hotel and good location Lovely room and friendly staff, good breakfast also.

We traveled with kids, the family room, one hallway with two rooms was very convenient. We actually stayed twice there during our stay in Europe

I forgot my iPhone charger in the room. My initial attempts to contact the hotel went unanswered for almost three weeks, which was disappointing. Eventually, I received assistance, and thanks to a staff member from Housekeeping, the charger and cables were found and sent to me in Bulgaria. I appreciate the help.

Very nice and elegant hotel. Metro station Cartagena is just next door. Friendly service, delicious breakfast. Nice surprise was welcome mojito!

The hair dryer is broken and is far away.

The location is convenient for commuting, the room facilities are good, the windows are large, the room is bright, and the desk environment is good. Every time I go to Madrid for business, I choose this hotel, but it is difficult to book and there are often no vacancies.

While renovating my house, I chose a hotel nearby to stay for a few days. It was average and quite cost-effective!

The front desk was very welcoming and polite, and the service attitude was very good. Hotel hygiene The hotel's sound insulation is not very good, and people walking by and talking in the corridor can be heard clearly.

Everything else was fine.. but I was a little confused that they didn't even give water. 1.5 liters of water is 3.5 euros. Please note^^

Clean and nice hotel. But 10min from the subway. Strongly recommend just use the taxi when u want to go to the downtown.

We had a truly wonderful meal at Hyatt, made unforgettable by the outstanding service. The food was excellent—beautifully presented, flavorful, and clearly prepared with care—but what really elevated the experience was the staff. Our servers, Jorge and Moha, were absolutely fantastic: warm, attentive, and genuinely thoughtful throughout the evening. They went above and beyond to help celebrate my...

what I loved; the food, including both the coffee and the tea. The meals were also of high quality and a good value. the service was exceptional. I did like someone calling to check whether the room was ok, it wasn’t, see below, but I didn’t feel like changing rooms. what I didn’t like: the closets, had no shelves! This was on a, I was told, upgraded room. The room was also very small. For the same...

My husband and I had a wonderful stay this month for 5 nights. We flew overnight and arrived mid morning. The front desk staff was very accommodating and told us they would check if our room could be made ready early. We waited in the lobby for about 10-15 mins max and then we were able to get into our room to freshen up before we went out for lunch. We absolutely loved our room, especially the bathroom...

Exceptional service and the location of the hotel near the metro made this a very nice stay for 3 days. The staff members are friendly, especially Talles and Olalla were attentive to my needs and assisted with everything. The rooms are nice and clean. Breakfast was also high quality. The Tapas tour was excellent! I attended the Hyatt Regency, Intercontinental and the Four Seasons. By far, the Hyatt...

This hotel is great. Different to other Regency Hotel locations that I have visited, because of the size. But it's great and a place to visit. After a whole day out in Madrid or in cities near by, I had a great time at the bar, great service from Jorge and Mohamed. Very personalized customer service skills and made me feel like home, like I have been here many times. I would definitely come back...

Good location and breakfast, safe place and good services Will come back again

Good hotel in the center. A bit loud. Excellent breakfast

Excellent place to stay and explore the city. Comfortable suites and good office venues.

Stayed at this hotel for close to a week where we had internal meetings. Clean rooms, decent breakfast. Place is conveniently located in the center of attractions making it accessible. Highly recommended if you want convenience and decent food and lodging.

Great location, room size was what you'd expect of a city hotel. Room itself was modern and well appointed with views of Gran Via but soundproofed enough to keep sound out. Excellent value for the price, since the hotel is within a short walk of all major attractions in the heart of Madrid. There is also the Gran Via metro stop right outside. Staff were excellent as well....very polite, professional...

It was a fantastic weekend with my family in Madrid. The location of the hotel is awesome, and also the breakfast

Instead it was a thre star hotel my exparience was incredible. Th buffet isn't very big bat it has got a lot of variety.

The rooms are decent and clean. The pool area needs a little more care, and the opening hours could be longer. Recommended value for money, although the bar is very expensive. We asked for a coffee maker since our room didn't have one, and there was no problem.

I didn't like the fact that I had two rooms booked since October 2024, and my roommates were given a room with a double bed (requested on the day of the reservation), with a coffee maker, bathrobe, and slippers. While I was given a room with two beds, without all of the above. When I went to request it at reception, they unsympathetic, telling me that the bathrobe and slippers are for superior rooms...

The hotel left mixed impressions. On the plus side, I can note the cleanliness of the room, pleasant service, the presence of an outdoor pool and the proximity of the Carrefour store - very convenient. The staff is very polite and responsive: at my request, they quickly brought an iron, the water in the room was constantly replenished. However, there are also significant minuses. The main one is the...

Wonderful experience, incredible services and 10/10 facilities. Stayed for 4 days and 3 nights, very pleasant and quiet, I highly recommend it. It is located in a very convenient area for getting to any point of interest.

The hotel is beautiful, very spacious and clean, I was very comfortable

Good for room, breakfast and pool. Gym is a treadmill/cycle and some free weights in small room. Location is good locality outside centre. Value for money: 4/5.