Pela Maria Hotel - All Inclusive in Hersonissos

I had a bad experience at this hotel. The electricity and water went out for two days, the rooms were small, and the staff was arrogant. The only good thing was the food. I won’t come back and I don’t recommend it.

The worst all inclusive hotel we stayed at. The room was very basic as expected so this wasn't an issue. Although after 2 days we were asked to change a room due the issue with aircon. As far as we were aware there was no issue. The next day a new family was acommodated in the same. We absolutely didn't mind swapping the room but we didn't like the way we were approached about it. The cleaners are very loud from 6.30am every day, talking loud and slaming doors, so you can't get sleep in at all. The food was awful, repetitive and no toasts. Drinks are very basic, no cocktails available at all. On the day of the check out they removed our all inclusive wrist bands at 11am so we couldn't even had a free drink, bare in mind aur pick up time was 18:30pm. No changing/shower room to fresh up. The lady at the reception wasn't the nicest either. Honestly, I never leave the reviews but want to pre-warn people. Avoid at all cost. The worst experience ever. The only good thing about this hotel is the location. Hersonissos is a beautiful place but it's a shame about the hotel.

Most disgusting experience in my life as a traveller. The food was cheap and of the worst quality, the room very small, the shower had a curtain and on the balcony was almost impossible to sit in two because of the small dimensions. We decided to leave after three days because of the persistent presence of cockroaches in: common areas, even below the bar counter, room and corridors; we tried to bring up this problem with the owner that gaslighted me telling me those were flies (even in front of the evidence of the videos I took). We ask for even a small refund that was denied. Knowing that most likely my review will be deleted (like many other negative ones) I decided to file an official complaint to the health authorities. Cockroaches were the last drop of a nightmare experience, they bring severe diseases and they are the synonym of deep neglect and dirt. Save your money and sleep in a car instead, it'll be worthier for sure.